Tender Notice for Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign in CENTRAL DELHI, DELHI

The eligibility requirements include having at least three years of experience in similar services, a minimum average annual turnover of ₹500 Lakhs during the last three years, and the completion of at least three major projects in social media management for government or public sector units.

Bidders are required to submit certificates that may include proof of experience, a certified document attesting the annual turnover, and any OEM authorizations as specified under the document submission requirements.

Bidders need to be registered entities on the Government e-Marketplace (GeM) platform. Registration can be completed through the GeM portal, where all the necessary guidelines and procedures are provided.

All submissions must be made in PDF format. This includes technical and financial documents, which should be clear and properly formatted as required in the tender documentation.

Bidders must adhere to technical specifications such as delivering services in content creation, campaign management, and analytics reporting, along with capabilities in social media handling for multiple platforms like Facebook and Instagram as per the RFP.

Yes, bidders should comply with quality standards based on the guidelines specified within the tender document. This includes meeting the quality requirements for service delivery and reporting.

The performance security required is 3% of the total bid value, to be submitted by the winning bidder and valid for 24 months post the contract signing.

Yes, the price evaluation will follow a Quality and Cost Based Selection (QCBS) method, ensuring both quality and price are factored into the overall evaluation process.

Bids must be submitted electronically on the GeM portal by uploading all required documents as outlined in the tender documentation.

Once the evaluation is complete, results will be communicated to all bidders through the GeM platform. Bidders may also check their status and any notifications through their seller dashboard.

No, there are no exemptions or benefits concerning years of experience or turnover criteria for MSEs mentioned in this tender.

The tender does not specify MII compliance requirements. Bidders should check the specific clauses if applicable and provide necessary documentation as needed.

The evaluation process will follow the guidelines provided in the tender document, and bidders are encouraged to check for updates during the evaluation phase for timely information.

Services will primarily be delivered at the Headquarters of ESIC, located in New Delhi as directed by the contract specifications.