Procurement Opportunity: Customized AMC/CMC for Pre-owned Products - Oxygen Concentrator; NA; Comprehensive Maintenance Cont in LATEHAR, JHARKHAND

The eligibility requirements for participation in this tender include having a valid registration as a business entity, demonstrable experience in servicing the specified medical equipment, and adherence to financial stipulations related to annual turnover.

What certificates are required to submit bids?

Bidders are required to submit certificates as stipulated in the Additional Terms and Conditions (ATC). This typically includes government registrations, quality assurance certifications, and professional qualifications relevant to medical equipment maintenance.

How does the registration process work for the tender?

Interested bidders must prepare and submit their documentation via the designated electronic submission platform as outlined in the tender document. It is advisable to familiarize themselves with the electronic portal's registration process for smooth submission.

What document formats are accepted for submission?

Bidders must submit their documents in clearly specified formats as mentioned in the tender documentation, typically in PDF or other widely accepted formats to ensure proper review and evaluation.

What are the technical specifications for the maintenance of equipment?

Bidders must possess comprehensive knowledge of the technical specifications required for the maintenance of Oxygen Concentrators and other listed equipment, as outlined in the tender documentation.

What quality standards must be met in the service provision?

All service offerings must comply with recognized quality standards in medical equipment maintenance, promising timely response and efficacious handling of technical issues.

What compliance requirements are essential for bidders?

Bidders are expected to comply with all relevant regulatory requirements applicable to medical equipment services, including certifications needed for biomedical maintenance services.

What testing criteria apply to the serviced equipment?

Bidders must ensure that the serviced equipment complies with applicable health and safety standards post-maintenance, including function testing as required under local regulations.

What is the process for the Earnest Money Deposit (EMD)?

The EMD amount is set at ₹10,000 and must be submitted electronically as part of the bid submission. It acts as a security deposit ensuring commitment from potential bidders.

What performance security is required?

Upon bid acceptance, the successful bidder will be required to submit a specified performance security, ensuring adherence to the contract's terms and maintenance standards.

What are the payment terms for contracted services?

Payment terms typically include staged payments based on project milestones along with adherence to deliverables as stated in the contract. Detailed terms should be outlined in the final agreement.

How will price evaluation considerations be conducted?

Bids will be evaluated based on total value pricing, considering factors like service quality, response time, and past performance metrics.

What are the submission methods for bids?

All submissions must be made electronically using the specified e-bidding platform as stated in the tender documentation.

Are there key timelines or deadlines I should be aware of?

Bidders must refer to the tender documentation for all important timelines regarding submission, evaluation, and contract commencement.

What is the process for evaluation and selection of bids?

The evaluation process involves assessment by the tendering authority based on technical and financial merit, followed by interviews or discussions if deemed necessary.

How are results communicated to bidders?

Results will be communicated to bidders via the e-bidding platform, with notifications sent to the registered emails of participating bidders upon evaluation completion.

What benefits are available for MSEs participating in tenders?

Micro, Small, and Medium Enterprises may benefit from relaxed eligibility criteria, financial assistance options, and other supportive measures specified in government procurement policies.

Are there specific provisions for startups?

Startups may avail of considerations such as exemptions from certain experience requirements, provided they submit adequate documentation supporting their eligibility.

How does local content and procurement rule apply in this tender?

Bidders are encouraged to incorporate local content in their proposals and comply with government procurement policies that promote locally manufactured products under the Make in India initiative.