Union Bank of India AMC/CMC for Pre-Owned IT Equipment Tender Ganjaram Odisha 2026

Tender Overview

Organization: Union Bank Of India (UBI) under the Department Of Financial Services, sourcing a Customized AMC/CMC for Pre-owned Computers and Peripherals. Estimated contract value: ₹1,000,000 with an EMD of ₹50,000. Location: GANJAM, ODISHA - 760001. Scope covers maintenance for a range of brands including HP, DELL, ACER, EPSON, TVS, LIPI, ICOMP and others under a six‑monthly comprehensive maintenance framework. Key differentiator: single integrated maintenance contract for multiple pre-owned devices, with mandatory adherence to uploaded RFP/SOW terms and ATCs. Unique clause: purchase preference for MSEs is not applicable due to non‑divisible scope. This tender emphasizes strict governance over GeM portal terms, with uploaded documents taking precedence over system‑generated terms. Overall, bidders must demonstrate prior experience in similar CMC deployments and deliver within a non‑divisible, high-integrity service model.

Technical Specifications & Requirements

• No explicit technical specifications published in BOQ; procurement centers on AMC/CMC services for pre-owned PCs and peripherals.
• Required experience in delivering CMC/AMC for multi-brand IT assets including maintenance, remote support, and on-site repairs.
• EMD: ₹50,000; Estimated value: ₹1,000,000; contract duration: six‑monthly renewals with a possible ±25% variation in quantity or duration as per ATC.
• Compliance with the uploaded RFP/SOW and Buyer ATC; adherence to the non‑applicability of MSE purchase preference due to the non‑divisible nature of the work. Certifications and past performance proofs should align with the document requirements.
• Required supplier capability: spare parts provisioning, service level commitments, and timely response within agreed windows.
• No specified mandatory brand restrictions beyond listed brands; OEM authorizations may be considered within the bid documents.
• Deliverables are primarily service-oriented rather than product supply; ensure capable field service and maintenance infrastructure.

Terms, Conditions & Eligibility

• EMD: ₹50,000 to be paid as per tender terms.
• Variation clause: Bidder must accept up to 25% increase/decrease in quantity or contract duration at contract issue and during execution.
• Experience proof: Acceptable documents include client execution certificates, contract copies with invoices and self‑certification, or third‑party release notes.
• Governing documents: Uploaded RFP/SOW and ATC prevail over GeM standard terms; non‑compliance may lead to rejection.
• Non‑divisible project: Procurement is strictly non‑divisible; MSE purchase preference does not apply.
• Documentation: Ensure submission of all required GST, PAN, financials, and technical/commercial certificates as per terms and ATC.