Custom Bid for Services - THREE YEARS RATE CONTRACT TOWARDS ASSISTANCE FOR THE OPERATION OF STP AND
Bharat Petroleum Corporation Ltd
ERNAKULAM, KERALA
Posted:
25 February 2026
Closed:
18 March 2026
GEM
GEM
Bharat Petroleum Corporation Ltd PDP&C & COF Office Assistance Rate Contract Kochi Refinery 2026
Bid Publish Date
26-Jun-2026, 3:16 pm
Bid End Date
17-Jul-2026, 2:00 pm
EMD
₹1,00,000
Location
ERNAKULAM , KERALA
Progress
Issue26-Jun-2026, 3:16 pm
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Categories
5
Tender Overview
Bharat Petroleum Corporation Ltd invites bids for a two-year rate contract for office assistance in Product Despatch Planning & Coordination (PDP&C) and Customer Order Fulfilment (COF) in the OM&S Department at BPCL Kochi Refinery. The scope covers administrative support within PDP&C and COF, enabling streamlined despatch planning and customer order processing. The contract value is not disclosed; bidders should prepare for a long-term services engagement with BPCL. A ₹100,000 EMD accompanies the bid to ensure seriousness of offer. Location relevance centers on Kochi, Kerala, with duties spanning office-based tasks, coordination, data entry, and document management aligned to refinery operations. Unique aspect includes dual-functional support within two critical OM&S subsections under one rate-contract framework.
Technical Specifications & Requirements
- Service category: Office assistance for PDP&C and COF in BPCL OM&S Department at Kochi Refinery.
- Contract duration: Two years; likelihood of renewal or extension as per BPCL terms.
- EMD: ₹100,000 (bid security).
- Location: BPCL Kochi Refinery, Kerala.
- Scope indicators: administrative coordination, despatch planning support, customer order fulfilment assistance, data handling, and document management.
- Experience/qualification expectations: not explicitly defined; bidders should demonstrate capability for refinery office support and PMS/ERP data handling to meet BPCL standards.
- Payment terms and SLAs: not stated; bidders should anticipate BPCL standard payment terms for service contracts.
Terms, Conditions & Eligibility
- EMD: ₹100,000 required to bid.
- Contract length: Two years rate contract for office assistance in PDP&C and COF.
- Location: Kochi Refinery, BPCL, Kerala.
- Submission: Bid as per BPCL T&C; specific ATC available in bidder uploaded ATC document.
- Documentation: Ensure readiness for standard service-bid documents and BPCL acceptance of office-support credentials.
- Penalties/Warranty: Not specified in available data; bidders should reference BPCL terms for service-level penalties and warranty provisions.
Key Specifications
-
Service category: Office assistance for PDP&C and COF within BPCL OM&S department at Kochi Refinery
-
Contract duration: 2 years
-
EMD: ₹100000
-
Location: BPCL Kochi Refinery, Kerala
-
Deliverables: administrative coordination, despatch planning support, customer order fulfilment assistance, data entry and document management
-
Experience/qualification: Demonstrated ability to perform refinery office-support tasks and handle sensitive data
Terms & Conditions
-
EMD of ₹100,000 is mandatory to participate
-
Two-year rate contract for PDP&C and COF office support
-
Bid submission follows BPCL terms; ATC documents available
Important Clauses
Payment Terms
Not specified in available data; bidders should await BPCL terms and conditions for payment schedule and invoicing.
Delivery Schedule
Office support services to commence upon award as per BPCL onboarding timetable; exact start date not provided.
Penalties/Liquidated Damages
Not specified in current data; refer to BPCL standard SLAs for service delivery penalties.
Bidder Eligibility
-
Demonstrated experience in providing office support services within a refinery or large industrial setting
-
Financial stability evidenced by last 2 years’ financial statements
-
GST registration and valid PAN card
-
Ability to comply with BPCL onboarding and security procedures
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - TWO YEARS RATE CONTRACT FOR OFFICE ASSISTANCE IN PRODUCT DESPATCH PLANNING & COORDINATION (PDP&C) AND CUSTOMER ORDER FULFILMENT (COF) SECTIONS OF OM&S DEPT AT BPCL KOCHI REFINERY
Authority Records
MINISTRY OF PETROLEUM AND NATURAL GASBHARAT PETROLEUM CORPORATION LTD
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Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 7
GeM-Bidding-9525033.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Other Documents
OTHER
Payment Terms & Condition
PAYMENT
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
1
1. GST registration certificate
2
2. PAN card
3
3. Experience certificates detailing prior office-support roles in similar settings
4
4. Financial statements of last 2 financial years
5
5. EMD submission proof (Cheque/DD or online transfer receipt) for ₹100000
6
6. Technical bid documents demonstrating capability for PDP&C and COF support
7
7. Any relevant OEM authorizations or service provider certifications (if applicable)
Frequently Asked Questions
What documents are required for BPCL office support tender in Kochi?
Bidders must submit GST registration, PAN card, experience certificates for refinery-office roles, financial statements, and ₹100,000 EMD proof. Include technical bid papers showing capability for PDP&C and COF support and any applicable OEM authorizations per BPCL terms.
How to bid for BPCL PDP&C COF office assistance in Kochi 2026?
Register as a bidder, obtain the ATC document from BPCL, prepare a technical bid aligned to PDP&C/COF tasks, attach EMD ₹100000, and submit GST, PAN, financials, and experience certificates. Ensure compliance with BPCL terms and provide onboarding details.
What are the essential eligibility criteria for BPCL Kochi tender 2026?
Eligibility includes proven office-support experience in refinery-like settings, GST registration, PAN, two years of financials, and the ability to meet BPCL onboarding and security requirements. Demonstrate capability for despatch planning and customer order fulfilment tasks.
What are the technical specifications for BPCL PDP&C COF office support?
The tender calls for administrative coordination, despatch planning support, customer order fulfilment assistance, data entry, and document management within the OM&S department at BPCL Kochi Refinery. No equipment or hardware standards are specified; focus on service delivery capabilities.
When is the BPCL Kochi tender for office assistance due?
Exact submission deadlines are not provided here; bidders should consult the BPCL tender ATC document and portal updates to confirm the bid submission date and onboarding start timeline for the two-year rate contract.
What is the EMD amount for this BPCL procurement in Kerala?
The bid security or EMD required is ₹100,000. Prepare online transfer or demand draft per BPCL guidelines and ensure the EMD is valid through the bid submission and evaluation period.
Which organization and location is this BPCL tender targeting for office staff?
The tender targets Bharat Petroleum Corporation Ltd at the Kochi Refinery, Kerala for PDP&C and COF office assistance under the OM&S department, with a two-year rate contract framework.
How to ensure compliance with BPCL terms for this procurement in Kochi?
Prepare and attach all required documents, submit the ₹100,000 EMD, verify ATC terms, align bid with PDP&C/COF scope, and ensure GST/PAN validity. Follow BPCL onboarding, security, and reporting requirements to avoid disqualification.
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Documents 7
GeM-Bidding-9525033.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Other Documents
OTHER
Payment Terms & Condition
PAYMENT
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS