Open Tender for Bulk SMS Service (Version-2) - OTP SMS; Domestic SMS, International SMS; Very High; As per ATC Docu in MUMBAI, MAHARASHTRA

The eligibility requirements include being a registered entity with proven experience in providing bulk SMS services. Bidders must demonstrate a minimum average annual turnover of 50000 Lakh over the last three financial years and submit necessary regulatory certifications as per the tender specifications.

Bidders must provide various certificates which may include industry-standard certifications, data protection compliance, and any other requirements explicitly outlined in the ATC document. Vendors should ensure their documentation meets all outlined prerequisites to avoid disqualification.

Eligible vendors must register as a legal entity and follow the submission guidelines provided in the main document and ATC. The registration process requires detailed presentation of qualifications and adherence to regulatory requirements, ensuring compliance with the tender's financial and technical standards.

All submissions must comply with the specified document formats detailed in the tender documents. Typically, formats like PDF and Word are acceptable, but bidders must adhere strictly to requirements set forth to ensure their proposals are considered.

Bidders are expected to meet technical specifications which include a robust IT infrastructure for handling high-volume traffic, adherence to local telecom regulations, and detailed reporting capabilities. Compliance with data protection laws is also critical.

The tender outlines certain quality standards that must be met, including uptime guarantees, response times for service requests, and adherence to security protocols that govern data transmission and storage.

Yes, bidders must adhere to various compliance requirements as specified in the ATC, which may incorporate data protection regulations and telecommunication norms. Financial standing and operational practices must also meet the criteria laid out for the tender.

The Earnest Money Deposit (EMD) for participating bidders is set at 20,000,000. This deposit serves to filter serious bidders and is a financial commitment that will be considered in the evaluation process.

Performance security may be mandated following the award of the contract and generally requires the successful bidder to submit a security deposit which acts as a guarantee for service delivery and compliance with contractual obligations. The specifics will align with industry norms and regulations.

The payment terms are usually enumerated in the tender document and may include timelines for invoice submission, payment schedules, and conditions for retention. Bidders must ensure their financial proposals account for these conditions to mitigate any potential cash flow issues.

Price evaluations will be assessed following the total value wise method, where bids will be compared based on the financial implications and service quality offered in relation to the proposed pricing structure.

Bidders can submit proposals through the specified submission methods as indicated in the main document. Electronic submission platforms or manual submissions to designated offices are typically provided, depending on the requirements.

Bidders should refer to the main document for clear timelines and deadlines concerning submission, evaluation, and results notification. Adherence to these timelines is crucial for a successful bidding process.

The evaluation and selection process involves a comprehensive review of both technical and financial bids, ensuring alignment with the specified criteria defined within the tender documentation. Specific scoring methodologies will be employed to determine the winning bidder.

Results will be notified following the completion of the evaluation process, through the communication channels stipulated in the tender documents. Bidders are encouraged to remain attentive to updates post-submission.

Micro, Small, and Medium Enterprises (MSEs) benefit from specific provisions designed to enhance their participation chances, which may include reduced eligibility criteria, reserved contract portions, and support for compliance with national procurement policies.

This tender has outlined provisions that support startups in participating, aligning with government initiatives aimed at fostering innovation. Startups may receive technical help to navigate the bidding process, alongside simplified submission requirements.

Bidders must align their offerings with the 'Make in India' policies, which promote local manufacturing and service provisions. Compliance with these provisions may influence eligibility and evaluation scores favorably.

The tender encourages adherence to local content and procurement rules, mandating that a certain percentage of service provision must be sourced locally. This supports national economic objectives and aids local industries.