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GEM

Government Tender Published for Software Support Services 2.0 - renewal of software subscription of existing software; Database Man in RAIGAD, MAHARASHTRA

Bid Publish Date

04-Jan-2025, 11:12 am

Bid End Date

11-Jan-2025, 12:00 pm

Progress

Issue04-Jan-2025, 11:12 am
Technical01-Jul-2025, 2:53 pm
AwardCompleted
Explore all 4 tabs to view complete tender details

Quantity

1

Categories 5

Indian Army announces a tender for Software Support Services 2. 0 - renewal of software subscription of existing software; Database Management Software; Maintenance Services, Implementation Services, Optimization Services; Ongoing Support; OEM approved service provider in RAIGAD, MAHARASHTRA. Quantity: 1. Submission Deadline: 11-01-2025 12: 00: 00. Last date to apply is approaching fast!

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Software Support Services 2.0 - renewal of software subscription of existing software; Database Management Software; Maintenance Services, Implementation Services, Optimization Services; Ongoing Support; OEM approved service provider

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENTINDIAN ARMY

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End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 5

GeM-Bidding-7333371.pdf

Main Document

Scope of work detailed document:1735969012.pdf

Referenced Document

Payment Terms:1735968977.pdf

Referenced Document

Buyer uploaded ATC document Click here to view the file .

Referenced Document

attached categories, trials are allowed as per approved procurement policy of the buyer nodal Ministries)

Referenced Document

Past Similar Tenders (Historical Results)

5 found

Software Support Services 2.0 - Renewal of subscription for the existing software used in this offi

Indian Army

MUMBAI, MAHARASHTRA

Posted: 12 March 2025
Closed: 27 March 2025
GEM

Software Support Services 2.0 - RENEWAL OF SUBSCRIPTION FOR EXISTING SOFTWARE USED AT THIS OFFICE;

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Posted: 12 March 2025
Closed: 18 March 2025
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Software Support Services 2.0 - RENEWAL OF SUBSCRIPTION FOR THE EXISTING SOFTWARE USED IN THIS OFFI

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BIDAR, KARNATAKA

Posted: 28 February 2025
Closed: 10 March 2025
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Software Support Services 2.0 - Renewal of subscription for software used at this office; Document

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BANGALORE, KARNATAKA

Posted: 3 July 2025
Closed: 7 July 2025
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Software Support Services 2.0 - Job towards renewal of subscription of existing software used at th

Indian Army

North Goa, GOA

Posted: 21 March 2025
Closed: 25 March 2025
GEM

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

4

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Technical Results

S.No Seller Date Status
1
SRI LAXMI ENTERPRISES   Under PMA
07-01-2025 14:53:16
2
SV WEB AND INFORMATICS   Under PMA
06-01-2025 08:52:41
3
VAGS ENTERPRISES   Under PMA
08-01-2025 11:09:03

Reverse Auction Results Final Prices

These are the final prices after the reverse auction event. Prices may be lower than initial bids.

Rank Seller Final Price Item
L1SV WEB AND INFORMATICS   Under PMA Winner ₹1,99,050Item Categories : Software Support Services 2.0 - renewal of software subscription of existing software; Database Man
L2SRI LAXMI ENTERPRISES   Under PMA₹2,02,000Item Categories : Software Support Services 2.0 - renewal of software subscription of existing software; Database Man
L3VAGS ENTERPRISES   Under PMA₹2,06,000Item Categories : Software Support Services 2.0 - renewal of software subscription of existing software; Database Man

🎉 L1 Winner

SV WEB AND INFORMATICS   Under PMA

Final Price: ₹1,99,050

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

What are the eligibility requirements for software support services tenders?

The eligibility requirements include being a registered entity, demonstrating relevant experience in providing software support services, and fulfilling any specific conditions set forth by the contracting authority. For MSEs, exemptions based on years of experience may apply.

What certificates are needed for participation in the tender?

Bidders must provide documentation evidencing their expertise and capability in software support services, which may include certificates of incorporation, service delivery records, and any relevant quality certifications outlined in the tender documentation.

How do I register to participate in this tender?

To register for the tender, bidders must visit the official bidding platform, create an account, and follow the specified steps to complete their registration. Documentation pertaining to experience and financial qualifications should be uploaded during this process.

What document formats are accepted for submission?

Bidders are generally expected to submit documents in PDF or image formats. Each document must be clear and legible to ensure the accurate evaluation of submitted materials.

What are the technical specifications required for the tender?

The technical specifications include providing comprehensive support for existing software systems, showcasing past performance records, and ensuring compliance with the described scope of work, including maintenance and optimization services.

What quality standards must the service meet?

The services rendered must comply with industry-recognized quality standards and must adhere to the technical specifications set by the Department of Military Affairs. Bidders must demonstrate their adherence to these standards in their submissions.

Are there compliance requirements that are mandatory for this tender?

Yes, compliance with specific government procurement rules and any local content policies must be strictly adhered to. This includes proof of compliance with directives under the Make in India initiative.

What are the Earnest Money Deposit (EMD) details?

Every bidder is required to submit an Earnest Money Deposit (EMD) which is taken as a guarantee for the fulfillment of the contract. The specific amount and conditions related to the EMD are typically mentioned in the tender documentation.

What are the performance security requirements?

Performance security is a guarantee that the successful bidder will execute the contract as per the terms specified. The amount required for performance security will be stated in the tender documents.

What are the payment terms outlined in the tender?

The payment terms for the contract are specified in detail in the linked document concerning Payment Terms within the primary documentation. Bidders should review these conditions to ensure compliance upon contract award.

How are prices evaluated in this tender?

Prices are evaluated based on the total value of the bids while ensuring that technical qualifications are met. Preference is often given to the lowest-priced technically qualified bidders during the selection process.

What are the submission methods available for documents?

Documents can be submitted electronically through the designated bidding platform. This is intended to facilitate a streamlined and secure submission process.

What key timelines and deadlines should bidders be aware of?

Bidders must adhere to the key timelines and deadlines indicated within the tender documents. Compliance with these dates is crucial for successful participation in the tender process.

How is the evaluation and selection process conducted?

The evaluation process is conducted by assessing both the technical qualifications and financial bids. The top-rated submissions based on these criteria will be shortlisted for awards.

How will bidders be notified of the results?

Bidders will typically be notified of the results through the official bidding platform, and formal communication will follow, confirming the decision-making outcomes.

Are there benefits for Micro, Small, and Medium Enterprises (MSEs) under this tender?

Yes, special provisions are in place to support MSEs, such as exemptions from specific requirements related to experience or turnover, enhancing access for smaller firms to participate in government contracts.

What provisions are there for startups interested in this tender?

Startups may also benefit from flexibility in certain criteria, such as experience, enabling them to participate effectively in the tender process.

How do the procurement rules comply with 'Make in India' policies?

The tender aligns with the Make in India initiative by emphasizing the need for local sourcing and encouraging bids from Indian firms, ensuring that policies support domestic industries and advancements.

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