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Department of Official Language Smart Board & IT Equipment Tender 2026 - 1920x1080 Camera, Audio Processor, 60W Amplifier, Wireless Mic, Stand, Mouse, Keyboard, Windows & Antivirus

Bid Publish Date

17-Sep-2026, 1:14 pm

Bid End Date

08-Oct-2026, 2:00 pm

EMD

₹1,97,750

Progress

RA
Issue17-Sep-2026, 1:14 pm
Reverse Auction15-Oct-2026, 5:00 pm
AwardPending

Key Highlights

  • • Brand/OEM authorization required with OEM details
  • • ISO 9001 certification mandatory for bidder or OEM
  • • Dedicated toll-free service support and escalation matrix
  • • EMD of ₹197,750; adherence to ATC and Corrigendum requirements

Tender Overview

The opportunity is issued by the Department of Official Language for a bundled IT and presentation solution comprising a SMART BOARD, CAMERA 1920x1080, AUDIO PROCESSOR, SPEAKERS, AMPLIFIER 60 WATT, WIRELESS MICROPHONE, STAND FOR PANEL, MOUSE, KEYBOARD, WINDOWS, OFFICE APPLICATION, and ANTIVIRUS software. The tender notes an EMD of ₹197,750 and includes 12 BOQ items with unspecified unit quantities, indicating a multi-component procurement rather than a single SKU. The contract is positioned to modernize official language classrooms or meeting rooms with integrated AV and productivity software. The bidder should anticipate a tech-enabled install and post-installation support, with ISO 9001 certification and OEM authorization requirements driving supplier eligibility. The procurement’s emphasis on hardware plus software integration, service support, and OEM authorization differentiates this tender from pure hardware purchases and highlights requirements for a seamless, standards-compliant deployment.

Technical Specifications & Requirements

  • Product categories: SMART BOARD, 1920x1080 CAMERA, AUDIO PROCESSOR, SPEAKERS, AMPLIFIER (60 W), WIRELESS MICROPHONE, PANEL STAND, MOUSE, KEYBOARD, WINDOWS OS, OFFICE SUITE, ANTIVIRUS.
  • Standards & compliance: ISO 9001 certification for bidder or OEM; OEM authorization/MA required if using distributors; dedicated service support phone and escalation matrix.
  • Service expectations: Post-sale service support details must be provided; OEM/BI must supply escalation contacts; warranty or AMC terms implied by ISO 9001 requirement.
  • Financials: EMD ₹197,750; no explicit estimated value or quantities disclosed for the 12 items.
  • Delivery/install: Not explicitly stated; expect installation alongside hardware/software rollout.
  • Documentation: Ensure certificates and mandatory bids documents per ATC; non-submission may lead to rejection.

Terms, Conditions & Eligibility

  • EMD: ₹197,750; submit as per tender documents.
  • ISO 9001: Bidder or OEM must hold ISO 9001 certification.
  • Authorization: Where distributors deliver products, include Manufacturer/Original Equipment Manufacturer authorization with contact details.
  • Service: Dedicated toll-free service number and escalation matrix required.
  • Documentation: Upload all required certificates/documents as per Bid Document, ATC/Corrigendum.
  • Compliance: Non-submission of required documents may lead to bid rejection. No prizes, only compliance-based eligibility.

Key Specifications

  • Product names: SMART BOARD, CAMERA 1920x1080, AUDIO PROCESSOR, SPEAKERS, AMPLIFIER 60 WATT, WIRELESS MICROPHONE, STAND FOR PANEL, MOUSE, KEYBOARD, WINDOWS, OFFICE APPLICATION, ANTIVIRUS

  • EMD: ₹197,750

  • Standards: ISO 9001

  • OEM authorization: required for distributors

  • Service: dedicated toll-free number, escalation matrix

  • Delivery/install: implied, not explicitly specified

Terms & Conditions

  • EMD of ₹197,750; bid security as per documents

  • ISO 9001 certification required for bidder or OEM

  • OEM authorization required for distributor submissions

  • Dedicated service support and escalation matrix mandatory

  • Submit all documents per ATC and Corrigendum

Important Clauses

Payment Terms

Payment terms not explicitly stated; bid must align with standard government terms and provide delivery-based invoicing per contract

Delivery Schedule

Delivery/install timeline not specified; bidders should expect project-based delivery with installation support

Penalties/Liquidated Damages

Penalty clauses not specified; reference standard Ld/LD terms in bid documents and ATC

Bidder Eligibility

  • No liquidation, court receivership, or bankruptcy

  • ISO 9001 certification for bidder or OEM

  • OEM authorization for distributors; dedicated service support

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Authority & Contact

Organization

N/a

Office Name

South Delhi

Grievance Contact

[email protected]

Reverse Auction Schedule

Completed

Start

15-Oct-2026, 5:00 pm

End

16-Oct-2026, 5:00 pm

Duration: 24 hours

Reverse Auction Document

✅ RA concluded. Check financial results for final rankings.

Tender Data

Bid Details

Quantity

91

Category

OFFICE APPLICATION

Bid Type

Two Packet Bid

Bid Validity

90 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

RA Qualification Rule

H1-Highest Priced Bid Elimination

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Purchase Preference

Yes

MII Preference Band

L1+20%

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

Yes

Startup Exemption/Relaxation

Yes

Bid Splitting Applied

No

Requirements

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

SMART BOARD , CAMERA 1920x1080 , AUDIO PROCCESSOR , SPEAKERS , AMPLIFIRE 60 WATT , WIRELESS MICROPHONE , STAND FOR PANEL , MOUSE , KEYBOARD , WINDOWS , OFFICE APPLICATION , ANTI VIRUS

Advisory Bank

State Bank of India

ePBG Percentage

3%

ePBG Duration (Months)

3

Pre-Bid & Qualification

Pre-Bid Date

18-09-2026 11:00:00

Pre-Bid Venue

7th Floor, Pt. Deendayal Antyodaya Bhawan, CGO Complex, Lodhi Road, New Delhi -110003

Delivery Details

Max Delivery Days

30

Delivery Locations

1

Delivery Cities

New Delhi

Delivery Pincodes

110003

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
M S Chauhan110003,7th Floor, Pt. Deendayal Antyodaya Bhawan, CGO Complex, Lodhi Road, New Delhi -110003New DelhiDelhi110003730-

Authority Records

MINISTRY OF HOME AFFAIRSOFFICIAL LANGUAGE DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 4

GeM-Bidding-9905237.pdf

Main Document

BOQ Document

BOQ

BOQ Document

BOQ

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Bill of Quantities (BOQ) 12 Items Sign in for GEM prices

#1

SMART BOARD

AS PER SPECS

7 nos Delivery: 30 days
#2

CAMERA 1920x1080

AS PER SPECS

7 nos Delivery: 30 days
#3

AUDIO PROCCESSOR

AS PER SPECS

7 nos Delivery: 30 days
#4

SPEAKERS

AS PER SPECS

14 nos Delivery: 30 days
#5

AMPLIFIRE 60 WATT

AS PER SPECS

7 nos Delivery: 30 days
#6

WIRELESS MICROPHONE

AS PER SPECS

7 nos Delivery: 30 days
#7

STAND FOR PANEL

AS PER SPECS

7 nos Delivery: 30 days
#8

MOUSE

AS PER SPECS

7 nos Delivery: 30 days
#9

KEYBOARD

AS PER SPECS

7 nos Delivery: 30 days
#10

WINDOWS

AS PER SPECS

7 nos Delivery: 30 days
#11

OFFICE APPLICATION

AS PER SPECS

7 nos Delivery: 30 days
#12

ANTI VIRUS

AS PER SPECS

7 nos Delivery: 30 days

Categories 4

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar AV/IT deployments

4

Financial statements (last 2-3 years)

5

EMD receipt/bond for ₹197,750

6

Technical bid documents demonstrating ISO 9001 and OEM authorization

7

Manufacturer/Original Equipment Manufacturer authorization

8

Service support contact details and escalation matrix

9

ISO 9001 certificate (bidder or OEM)

Frequently Asked Questions

Key insights about DELHI tender market

What documents are required for AV equipment tender in Department of Official Language 2026

Bidders must submit GST certificate, PAN, last 3 years financial statements, ISO 9001 certificate (bidder or OEM), OEM authorization, EMD receipt for ₹197,750, experience certificates for similar deployments, and service escalation matrix with toll-free contact details.

How to meet ISO 9001 certification requirement for this tender

Ensure either the bidder or the OEM holds an ISO 9001 certificate; provide certificate number, issuing body, and scope of certification in the bid. If relying on OEM, include Manufacturer Authorization and OEM compliance documents.

What is the EMD amount for this procurement in 2026

The required EMD is ₹197,750; submit payment as specified in the bid documents (DD/online as applicable) and attach the EMD receipt with the technical bid.

What are the hardware components required in this tender

The bid covers a combined package including a SMART BOARD, CAMERA 1920x1080, AUDIO PROCESSOR, SPEAKERS, AMPLIFIER 60 WATT, WIRELESS MICROPHONE, STAND FOR PANEL, MOUSE, KEYBOARD, plus WINDOWS OS, OFFICE APPLICATIONS, and ANTIVIRUS software.

What are the service support requirements for this department bid

Bidders must provide a dedicated toll-free service number and an escalation matrix with contact details. OEM/service provider must ensure ongoing support and timely resolution as part of the post-installation service obligations.

When is delivery and installation expected for this AV package

Specific delivery timelines are not detailed in the data; bidders should assume project-based delivery with installation and configuration post-approval, aligning with standard procurement delivery terms in the contract and ATC.

What is the role of OEM authorization in this procurement

Distributors must submit an OEM authorization form/certificate including company name, contact details, and product range. This ensures compliance with the tender’s Manufacturer Authorization requirement and valid OEM support.

What standards govern bidder eligibility for this department tender

Eligibility hinges on being free of liquidation, possessing ISO 9001 for bidder or OEM, and providing OEM authorization where applicable, along with mandatory bid documents per ATC and corrigendum.

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