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North East Frontier Railway Healthcare Manpower Outsourcing Tender Assam 2026 - Fixed Remuneration Roles Physiotherapist Graduate & Lab Attendant

Bid Publish Date

14-Aug-2026, 7:23 pm

Bid End Date

04-Sep-2026, 7:00 pm

EMD

₹54,000

Value

₹27,09,941

Progress

Issue14-Aug-2026, 7:23 pm
AwardPending

Tender Overview

North East Frontier Railway invites bids for Healthcare manpower outsourcing services on fixed remuneration, covering Physiotherapist (Graduate) and Lab Attendant (Diploma) in Assam, 782441 (Karbi Anglong). Estimated value: ₹2,709,940.8 with EMD ₹54,000. Scope includes establishing a local service presence in Assam with dedicated support, adherence to escalation matrices, and confidential handling of staff deployment. A 25% scope/duration adjustment is allowed, and the contract may be expanded with consent up to 25% for lumpsum service contracts. Emphasis on prompt service through a registered Assam office and notarized affidavits to avoid blacklisting. Unique requirement: banking solvency proof equal to 5% of bid value. This tender focuses on skilled healthcare outsourcing for rail operations, with strict bid submission and performance conditions.

Technical Specifications & Requirements

  • Product/Service: Healthcare manpower outsourcing (fixed remuneration) with roles as ** Physiotherapist (Graduate)** and Lab Attendant (Diploma)
  • Estimated value: ₹2,709,940.8; EMD: ₹54,000; Total items: 0 (no BOQ items)
  • Key conditions: 25% quantity/duration variation; bank solvency certificate showing liquidity to meet 5% of bid value; EMD paid via DD to Lumding; hardcopy delivery within 5 days of bid end/opening
  • Service requirements: Dedicated service support line; escalation matrix; office in Assam for prompt service; notarized affidavits if blacklisting occurs
  • Documentation: Upload required certificates/documentary evidence per ATC; mandatory for bid rejection otherwise

Terms, Conditions & Eligibility

  • EMD: ₹54,000; payable via Account Payee Demand Draft in favor of FA&CAO/MLG, Lumding
  • Variation: Option clause allows up to 25% change in quantity/duration
  • Financial health: Not under liquidation; must provide solvency/cBank reference demonstrating ability to lend at least 5% of bid value
  • Service presence: Registered functional office in Assam; rent contracts not accepted; documentary proof required
  • Liability for non-performance: Notarized affidavit mandatory; bidder may be blacklisted for 2 years if services are refused
  • Submission logistics: Hard copy must be delivered within 5 days of bid end/opening; service support contact details required (dedicated toll-free line)
  • General compliance: Upload all certificates/documents sought in bid, ATC, and corrigendum; non-compliance leads to rejection

Key Specifications

  • Healthcare manpower outsourcing for two roles: Physiotherapist (Graduate) and Lab Attendant (Diploma)

  • Estimated contract value: ₹2,709,940.8 with EMD ₹54,000

  • No BOQ items; flexible scope up to 25% increase in quantity/duration

  • Must provide banking solvency certificate showing liquidity equivalent to 5% of bid value

  • Delivery: hard copy documents to Lumding; service office in Assam; dedicated support line

  • Mandatory notarized affidavit if bidder risks blacklisting for non-performance

Terms & Conditions

  • 25% variation in contract quantity or duration permitted

  • EMD ₹54,000 via Demand Draft to Lumding; hard copy within 5 days

  • Bidder must have Assam-based registered office and solvency proof

Important Clauses

Payment Terms

EMD amount 54,000 via DD to Lumding; no explicit interim payment terms stated in ATC

Delivery Schedule

Hard copy submission to buyer within 5 days of Bid End date; dedicated service support line required

Penalties/Liquidated Damages

Not explicitly defined; blacklisting for 2 years possible for failure to provide contracted services; notarized affidavit required

Bidder Eligibility

  • Registered office/service center in Assam at bidding time

  • Financial solvency demonstrating ability to lend 5% of bid value

  • No liquidation or bankruptcy proceedings; provide undertaking

Tender Data

Bid Details

Quantity

2

Bid Type

Two Packet Bid

Bid Validity

90 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

Yes

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

41

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Physiotherapist; Graduate , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Lab. Attendant; Diploma

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

25

Delivery Details

Delivery Locations

1

Delivery Cities

Karbi Anglong

Delivery Pincodes

782447

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Amal Sarma782447,Divisional Railway Manager office building ,Lumding Division, Dist Hojai, P.O Lumding Pin code 782447Karbi AnglongAssam7824471-Basic monthly pay (INR) exclusive of GST : 35400 Bonus (INR Monthly) : 0 EDLI (INR Monthly) : 0 EPF Admin Charges (INR Monthly) : 0 Estimated Number of Overtime Hours per Resource per Month : 0 Remuneration per resource per hour for Overtime Hours (Including all applicable allowance etc & excluding GST) : 0 Optional Allowances 1 (INR Monthly) : 21240 Optional Allowances 2 (INR Monthly) : 5125 Optional Allowances 3 (INR Monthly) : 0 Provident Fund (INR Monthly) : 0 ESI (INR Monthly) : 0 Tenure/ Duration of Employment (In Months) : 24

Authority Records

MINISTRY OF RAILWAYS

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Documents 5

GeM-Bidding-9757491.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Department

Indian Railways

Office Name

North East Frontier Railway

Grievance Contact

[email protected]

Categories 3

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for healthcare manpower outsourcing

4

Financial statements / solvency certificates

5

EMD submission document (DD or online payment proof)

6

Technical bid documents and compliance certificates

7

OEM authorizations (if applicable)

8

Notarized affidavit regarding blacklisting (if applicable)

9

Proof of registered office in Assam (Trade license/Certificate of Registration)

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for Assam healthcare manpower outsourcing with fixed remuneration?

Bidders must submit GST, PAN, experience certificates, financial statements, and EMD ₹54,000 via DD to Lumding. Include technical bid and OEM authorizations if required, plus solvency proof amounting to 5% of ₹2,709,940.8. Ensure Assam office proof and notarized affidavit to avoid disqualification.

What documents are required for manpower outsourcing in rail tender Assam?

Required documents include GST certificate, PAN, feasible experience in healthcare staffing, financial solvency certificate, EMD/DD proof, technical compliance documents, and proof of Assam-based service center. Also submit notarized affidavit if risk of blacklisting exists and relevant trade licenses.

What are the eligibility criteria for Physiotherapist and Lab Attendant roles?

Candidates must meet role-specific qualifications: Physiotherapist (Graduate) with applicable registration; Lab Attendant (Diploma) with relevant diploma; firms must supply staff deployment plans and ensure staff meet local compliance and training requirements, plus proven track record in healthcare staffing for rail projects.

What is the EMD amount and payment method for the Assam tender?

EMD is ₹54,000, payable via Account Payee Demand Draft in favor of FA&CAO/MLG, Lumding. A scanned DD copy must accompany bid; hard copy must reach buyer within 5 days after bid end/opening, ensuring clearance for bid evaluation.

What is the variation clause for contract quantity or duration?

The contract allows up to 25% increase or decrease in quantity or duration at the time of contract issue, and post-issue adjustments up to 25% with service provider consent for lumpsum-based contracts, enabling scope expansion if required.

What assurances are required regarding service support and escalation?

Bidders must provide a dedicated toll-free support line and a documented escalation matrix with contact numbers. An Assam-based service office is required, with documentary evidence; failure to provide service support details may lead to rejection.

What happens if a bidder is blacklisted after award?

If a bidder refuses services post-award, they face a 2-year blacklist from further railway tenders. A notarized affidavit confirming this condition must be submitted as part of the bid.