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Tender Notice for Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep in NEW DELHI, DELHI

Bid Publish Date

07-Jan-2025, 11:44 am

Bid End Date

22-Jan-2025, 12:00 pm

EMD

₹65,000

Value

₹31,04,816

Progress

Issue07-Jan-2025, 11:44 am
Technical19-01-2025 15:58:53
Financial
AwardCompleted
Explore all 4 tabs to view complete tender details

Quantity

25

Bid Type

Two Packet Bid

Categories 4

A tender has been published for Department Of Science And Technology Secretariate Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome, Laser, Separate Drum & Tonner, Lower range); Canon; OEM Authorised Service Provider, Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome, Laser, Separate Drum & Tonner, High range); Canon; OEM Authorised Service Provider, Annual Maintenance Service - Photocopier Machine - Photocopier Machines( Colour, Laser, Separate Drum & Tonner, Lower range); Canon; OEM Authorised Service Provider, Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Colour, Laser, Separate Drum & Tonner, Mid range); Canon; OEM Authorised Service Provider in NEW DELHI, DELHI. Quantity: 25 by. Submission Deadline: 22-01-2025 12: 00: 00. Check eligibility and apply.

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Separate Drum & Tonner, Lower range); Canon; OEM Authorised Service Provider , Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Separate Drum & Tonner, High range); Canon; OEM Authorised Service Provider , Annual Maintenance Service - Photocopier Machine - Photocopier Machines( Colour , Laser , Separate Drum & Tonner, Lower range); Canon; OEM Authorised Service Provider , Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Colour , Laser , Separate Drum & Tonner, Mid range); Canon; OEM Authorised Service Provider

Authority Records

MINISTRY OF SCIENCE AND TECHNOLOGYSCIENCE AND TECHNOLOGY DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 5

GeM-Bidding-7200605.pdf

Main Document

Other Documents

OTHER

Buyer uploaded ATC document

ATC

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Past Similar Tenders (Historical Results)

5 found

Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep

Delhi University

NORTH DELHI, DELHI

Posted: 10 September 2025
Closed: 1 October 2025
GEM

Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep

N/a

NEW DELHI, DELHI

Posted: 6 January 2026
Closed: 27 January 2026
GEM

Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep

Indian Air Force

AGRA, UTTAR PRADESH

Posted: 8 September 2025
Closed: 23 September 2025
GEM

Indian Army Photocopier Maintenance Tender 2026 India – OEM Authorized Canon/Sharp/HPE Annual Service Standard

Indian Army

PUNE, MAHARASHTRA

Posted: 17 April 2026
Closed: 24 April 2026
GEM

Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep

Indian Air Force

GAUTAM BUDDHA NAGAR, UTTAR PRADESH

Posted: 29 April 2025
Closed: 17 June 2025
GEM

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate

5

OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria

6

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Technical Results

S.No Seller Date Status
1
D.N.U. COMPUTER SOLUTIONS   Under PMA
19-01-2025 15:58:53
2
HIND DIGITAL SOLUTIONS   Under PMA
22-01-2025 11:07:06
3
TECHNOVATE LEARNING PRIVATE LIMITED   Under PMA
20-01-2025 17:34:27
4
UNEECOPS TECHNOLOGIES LIMITED   Under PMA
21-01-2025 10:46:13

Financial Results

Rank Seller Price Item
L1
UNEECOPS TECHNOLOGIES LIMITED   Under PMA
Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep
L2
HIND DIGITAL SOLUTIONS   Under PMA
Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep
L3
TECHNOVATE LEARNING PRIVATE LIMITED   Under PMA
Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep

Frequently Asked Questions

Key insights about DELHI tender market

What are the eligibility requirements for participating in the Annual Maintenance Service tender?

The eligibility requirements include being a registered entity in the photocopier maintenance sector and demonstrating previous experience with similar service contracts. Additionally, potential bidders must provide supporting documentation such as OEM Authorization Certificates and proof of compliance with technical specifications.

What certificates are required for bidding on the tender?

Bidders need to submit a series of certificates, including an OEM Authorization Certificate, proof of past experience, and possibly an Annual Turnover certificate. This documentation validates the bidder's qualifications and readiness to undertake the maintenance services.

How does the registration process work for this tender?

The registration process involves completing the tender application on the relevant government procurement platform, attaching the required documents, and ensuring compliance with all outlined requirements. Interested bidders should consult the detailed steps in the tender documentation.

What document formats are accepted for submission?

All submitted documents must adhere to the specified formats outlined in the tender. Digital formats like PDFs are generally accepted, but bidders must consult the tender guidelines for any unique requirements.

What are the technical specifications regarding the service outlined in the tender?

The technical specifications stipulate that bidders must demonstrate expertise in servicing photocopier machines, particularly those from Canon. The requirements may include specific routine maintenance schedules and compliance with quality management standards.

Are there any specific quality standards that must be adhered to?

Bidders are required to comply with established quality standards, particularly those relevant to the repair and maintenance of photocopier machines. Detailed standards and requirements are provided in the tender documentation.

What are the compliance requirements for this tender?

Compliance requirements include adherence to all technical specifications, submission of relevant certificates, and proof of prior experience in providing maintenance services for office equipment.

What testing criteria will be used to evaluate submissions?

The evaluation of bids will utilize a total value-wise assessment, where not only the pricing but also the capability and quality assurance practices of the bidder will influence the decision-making process.

What is the Earnest Money Deposit for participating in the bidding process?

An Earnest Money Deposit (EMD) of INR 65,000 is necessary to participate in the bidding. This deposit assures the seriousness of the bids and may be forfeited if the successful bidder fails to comply with the contract requirements after winning.

What are the performance security requirements for the tender?

Winning bidders will be required to establish a performance security deposit, as outlined in the tender document. This security serves as a guarantee that the awarded service will be executed as per the terms of the contract.

What payment terms are applicable under this tender?

The payment terms are detailed in the tender documentation. Typically, payments may be made post-completion of service delivery as per agreed milestones and documented invoicing procedures.

What considerations are made for price evaluation?

The price evaluation will consider the total value of the bid while ensuring compliance with technical requirements. The evaluation committee may also look into historical performance data of bidders in similar contracts.

How will submissions be handled and what are the expected deadlines?

Submissions must be made through the designated online portal, following the outlined procedure in the tender documents. Detailed deadlines and timelines are specified in the tender documentation.

What are the benefits for MSEs participating in this tender?

MSEs are provided with specific support provisions to facilitate their participation in the tender process, ensuring an inclusive approach to the bidding and procurement practices.

How are startups provoked through this tender?

The tender includes relaxations that promote the participation of startups, allowing them to compete on an equal footing with established players. More details on these provisions are specified in the tender documentation.

How does this tender align with 'Make in India' initiatives?

The tender promotes local service providers and compliance with Make in India policies, thereby contributing to the government's efforts to strengthen domestic industries and creating a more self-reliant economy.

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