Health and Family Welfare Department Karnataka Facility Management Services Tender Chickmagalur 2026 – ICT Equipment Supply & Consumables, 25% LOQ
Bid Publish Date
16-Sep-2026, 4:55 pm
Bid End Date
26-Sep-2026, 5:00 pm
EMD
₹25,838
Location
Progress
Tender Overview
Health and Family Welfare Department Karnataka invites a lump-sum facility management services contract in Chickmagalur, Karnataka for the supply of ICT equipment and consumables included in contract cost. The estimated value is not disclosed; the EMD is ₹25,838. The contract includes a 25% quantity/duration variation option and may extend scope with consent. The service provider must maintain a local office in the consignee state and provide a dedicated toll-free support line and an escalation matrix. This procurement emphasizes embedded ICT provisioning within FM services and requires compliant service support infrastructure.
Technical Specifications & Requirements
- No BOQ items are listed; no explicit technical specs are provided.
- Mandatory operational commitments include: office of service provider in Karnataka, dedicated toll-free service number, and a formal escalation matrix for service support.
- The tender implies lump-sum scope with potential 25% expansion in either quantity or duration subject to buyer consent.
- Emphasis on service capability to manage ICT equipment supply and consumables within the contract cost and ensure ongoing support within the state.
- No product-level standards are specified; bidders should anticipate general FM/ICT provisioning capabilities and post-sale service readiness.
Terms, Conditions & Eligibility
- EMD: ₹25,838.
- 25% variation in contract quantity or duration permitted at the time of contract issue and post-issuance.
- Office presence requirement: bidder must establish a local office in Karnataka; documentary evidence required.
- Bidder must provide a dedicated toll-free service line and a formal escalation matrix for service support.
- No start/end dates, payment terms, or detailed warranty terms disclosed; bidders should prepare standard commercial and compliance documents accordingly.
Key Specifications
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EMD amount: ₹25,838.
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Variation clause: up to 25% in contract quantity or duration.
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Office requirement: Bidder must have a dedicated service office in the state of Karnataka.
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Support: Dedicated toll-free telephone number for service support.
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Escalation: Escalation matrix with contact numbers for service support.
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Scope: Lump-sum facility management with ICT equipment supply and consumables included in contract cost.
Terms & Conditions
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EMD of ₹25,838 required with bid submission.
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Professional presence: local Karnataka office and dedicated toll-free service line.
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25% variation right: quantity or duration may be adjusted with consent.
Important Clauses
Payment Terms
No explicit payment terms disclosed; bidders should assume standard government norms and confirm during bid submission.
Delivery Schedule
No specific delivery dates provided; bidders must offer delivery/installation timelines as part of technical bid.
Penalties/Liquidated Damages
No LD details provided; bidders should anticipate standard performance penalties and clarify in bid.
Bidder Eligibility
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Demonstrated ability to operate in Karnataka with a local office.
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Ability to supply ICT equipment and consumables under lump-sum FM services.
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Compliance with GST, PAN, and corporate registrations as per T&C.
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Services - LumpSum Based - Supply of ICT Equipments; Supply of ICT Equipments; Consumables to be provided by service provider (inclusive in contract cost)
Advisory Bank
State Bank of India
Delivery Details
Delivery Locations
1
Delivery Cities
Chikkamagaluru
Delivery Pincodes
577101
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Madhusudhan A R | 577101,DHO OFFICE CHIKKAMGALURU | Chikkamagaluru | Karnataka | 577101 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 5
GeM-Bidding-9902468.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
Proof of office in Karnataka (address, registration documents, local contact).
Dedicated toll-free service number and escalation matrix documentation.
EMD payment receipt or deposit details (₹25,838).
Company registration/vendor license and GST registration.
PAN card copy and financial statements as applicable for tender participation.
Technical bid documents and any OEM authorizations (if applicable) or proof of capability for ICT equipment supply.
Any documentary evidence of prior experience in facility management with ICT provisioning (if available).
Frequently Asked Questions
Key insights about KARNATAKA tender market
How to bid for facility management ICT tender in Chickmagalur Karnataka 2026
Bidders should submit EMD ₹25,838, provide Karnataka-based office proof, GST and PAN, and evidence of capability to supply ICT equipment and consumables under a lump-sum FM contract. Include dedicated toll-free support and escalation matrix. Ensure compliance with state procurement norms and attach all requested financials and experience docs.
What documents are required for Karnataka health department ICT bid
Required documents include EMD receipt, proof of Karnataka office, GST registration, PAN card, company registration, financial statements, and any relevant OEM authorizations or technical compliance certificates. Also submit service capability details, toll-free numbers, and escalation contact information for ICT support.
What are the specific support requirements for Karnataka ICT services tender
Bidders must provide a dedicated toll-free service line and a formal escalation matrix with phone numbers for rapid ICT support. The service office must be located in Karnataka, with documentary evidence submitted. These requirements ensure prompt on-site and remote assistance for ICT equipment and consumables.
What is the EMD amount for this Karnataka procurement
The EMD amount is ₹25,838. Submit payment proof with the bid; ensure the instrument and remittance comply with the tender’s payment guidelines. Retain the EMD receipt for bid submission and future verification.
What is the scope variation permitted in this FM contract in Karnataka
The buyer may increase contract quantity or duration by up to 25% at contract issue and post-issuance, with the service provider’s consent for scope expansion. Vendors should reflect this flexibility in pricing and risk assessment.
Are there any explicit delivery timelines for ICT equipment supply Karnataka
No explicit dates are given in the tender data. Bidder should propose reasonable delivery/installation timelines in the technical bid, aligned with lump-sum pricing and service commitments, and confirm acceptance of any buyer-led schedule adjustments.
What documents prove eligibility for Karnataka government ICT procurement
Submit GST registration, PAN, company registration, financial statements, EMD proof, technical bid documents, and proof of Karnataka office. Provide experience certificates or prior FM-ICT projects if available, along with OEM authorizations for equipment supply if required.
What support standards are expected for ICT consumables delivery in Karnataka
Bidders should ensure a dedicated support line, escalation matrix, and on-ground service capability in Karnataka. While IS or standard codes aren’t specified, comply with general government procurement service standards and provide service-level commitments for ICT consumables supply.