Geological Survey Of India Maintenance Service Tender Bangalore Karnataka Desktop Laptop Peripherals 2026

Tender Overview

Geological Survey Of India invites bids for an Annual Maintenance Contract (without spares) covering Desktops, Laptops and Peripherals, including Globus Video Conferencing systems, Amplifier Multifunction devices, normal printers, plotters, and UPS units (6 KVA, 2 KVA, 1 KVA). Estimated value: ₹363,440. Location: BANGALORE, KARNATAKA – 560001. Scope requires an IT personnel engagement for ongoing maintenance and service support; successful bidder must establish a Karnataka-based service presence and provide dedicated toll-free support with an escalation matrix. A 25% flex on quantity or duration is allowed pre-issuance or post-issuance, with binding acceptance of revised terms. Key differentiator includes local service capability and compliance with Karnataka GST requirements.

• Organization: Geological Survey Of India
• Location: Bangalore, Karnataka
• Estimated Value: ₹363,440
• Scope: AMS for desktops, laptops, peripherals, conferencing gear, printers, plotters, and UPS
• Requirements: Bangalore office proof, Karnataka GST registration, Karnataka Certificate of Incorporation, dedicated service hotline, escalation matrix
• Special clause: 25% quantity/duration variation eligibility

Technical Specifications & Requirements

• Service/maintenance scope for Desktops, Laptops, Peripherals, Globus Video Conferencing systems, Amplifier Multifunction devices, printers, plotters, UPS (6 KVA, 2 KVA, 1 KVA)
• No technical BOQ items listed; emphasis on ongoing service capability and timely support
• Mandated documentation: proof of Bangalore office, GST Karnataka, and Certificate of Incorporation with Karnataka address
• Service provider requirements: dedicated toll-free number, escalation matrix, and local Karnataka-based service presence
• Financial/compliance: employer payroll compliance for deployed staff (PF/ESIC) and submission of relevant statutory documents
• No explicit EMD amount disclosed; ensure readiness for standard bid security as applicable

Terms, Conditions & Eligibility

• Contract variation: up to 25% change in quantity or duration
• Office locality: service provider must have an office in Karnataka, Bangalore
• GST: mandatory Karnataka GST registration
• Incorporation: Certificate of Incorporation with Karnataka registered office address
• Service support: dedicated/toll-free phone line and escalation matrix
• Payroll compliance: salaries for deployed staff paid by service provider with PF/ESIC documentation
• Sub-contracting: no inadvertent assignment/sub-contracting without buyer consent; joint liability remains
• Past experience proof: acceptable documents to establish prior experience in similar AMC
• Document submission: certificates and documents as specified in bid conditions and SOW