Progress
Organization: Central Ground Water Board (cgwb) under the Department of Water Resources River Development and Ganga Rejuvenation, solicitation for Manpower Outsourcing Services focused on semi-skilled, minimum wage personnel. Location: Ranchi, Jharkhand (PIN 829205). Scope: Outsourcing of staff to be deployed at the consignee, with the contractor handling salaries upfront and reclaiming payment from the Buyer. Key differentiator: explicit requirement for a local service-provider office within the state and a dedicated toll-free support line with an escalation matrix.
Product/Service: Manpower Outsourcing Services (Semi-skilled, Minimum Wage)
Location requirement: Service provider office located in Jharkhand, with documentary evidence
Support: Dedicated toll-free telephone line for service support
Escalation: Provided contact matrix for service escalation
Salary terms: Provider pays staff first; reimbursement from Buyer upon submission of PF/ESIC and bank statements
BOQ: No items specified; scope appears to be staffing and support services rather than materials
Standards/Compliance: PF, ESIC compliance for deployed personnel; GST/PAN and financial docs
EMD not specified in data; bidders should inquire if applicable and prepare accordingly
Delivery/ Deployment: Staffing at buyer location with local Jharkhand office
Payment terms: Salary payment by vendor prior to claim for reimbursement from buyer
Vendor pays salaries first; reimbursement claims supported by PF, ESIC, and bank statements
Staff deployment at consignee location; no explicit timelines provided in data
No LD details provided in the tender data; bidders should seek clarification
Must have Jharkhand-based office with verifiable address
Proven experience in manpower outsourcing, particularly semi-skilled staff
Ability to provide dedicated toll-free support and escalation matrix
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Min. Avg. Annual Turnover
5
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Manpower Outsourcing Services - Minimum wage - Semi- skilled; Not Required; Others
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
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Main Document
SCOPE_OF_WORK
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GST registration certificate
PAN card
Experience certificates for similar manpower outsourcing projects
Financial statements demonstrating financial capability
Documentary evidence of Jharkhand state office (address proof)
PF and ESIC compliance documents for deployed staff
OEM/Staffing partner agreements or authorization letters (if applicable)
Bank statements showing salary disbursement history
Escalation matrix and dedicated toll-free support details
Any other statutory documents as required by cgwb
Key insights about JHARKHAND tender market
Bidders must prove Jharkhand office presence, submit GST, PAN, experience certificates, and financials; provide PF/ESIC compliance documents for staff and a dedicated toll-free service line with an escalation matrix. Ensure all statutory documents accompany the technical bid and demonstrate capability to pay salaries upfront.
Required documents include GST registration, PAN, experience certificates for similar outsourcing, financial statements, proof of Jharkhand office, PF/ESIC compliance for staff, bank statements of salary payments, and escalation matrix for service support, plus any OEM authorizations if applicable.
The vendor must pay salaries first; then claim reimbursement from the Buyer with PF/ESIC documentation and bank statements showing salary disbursement, ensuring statutory compliance before reimbursement.
Service providers must have a local office within Jharkhand; documentary evidence of the office location is mandatory to participate in the tender process.
Bidders must provide a dedicated toll-free telephone number for service support and a formal escalation matrix with telephone numbers to contact for issues, ensuring 24/7 or defined hours response.
The tender data does not specify exact deployment timelines; bidders should seek clarification and propose realistic deployment schedules aligned with staff mobilization and onboarding at the consignee location.
Submit PF and ESIC compliance documentation for all deployed staff, along with corresponding bank statements showing salary payments to validate timely, compliant payroll processing.
Eligibility includes Jharkhand-based office proof, demonstrable outsourcing experience, ability to provide dedicated support, and readiness to handle statutory obligations for payroll and compliance.