Indian Army AMC for Integrated Security & Surveillance Health Monitoring System Meerut UP 2026

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for an AMC of Integrated Security and Surveillance System focused on Health Monitoring Solution for CCTV Systems, Networking, and consumables management in Meerut, Uttar Pradesh. The scope emphasizes service and support for ongoing security infrastructure with cost reconciliation for consumables on actuals. No quantitative BOQ is published; however, the contract may include quantity flexibilities under a 25% variation clause. Key differentiators include the requirement for a local service presence in the consignee state and a formal escalation/toll-free support mechanism. This tender targets bidders with mobile, responsive service capabilities and the ability to deliver continuous surveillance health monitoring across the specified installation footprint.

Technical Specifications & Requirements

• Product/Service: AMC for Integrated Security and Surveillance System with Health Monitoring for CCTV, networking, and consumables on actuals
• Scope: Post-warranty/maintenance support, lifecycle management, and health monitoring integration for CCTV infrastructure
• Key conditions: 25% quantity/contract duration variation allowed; office of service provider must be located in the consignee state
• Service requirements: Escalation matrix with dedicated/toll-free service line; 24/7 or defined response times to be established by bidder
• Deployment constraints: Local presence in Meerut, Uttar Pradesh; adherence to recipient state regulations for service operations
• Documentation: Mandatory certificates and compliance as per bid terms; proof of local office and service capabilities required
• Financial: No explicit estimated value or EMD published; pricing to be aligned with actual consumables and service deliverables

Terms, Conditions & Eligibility

• 25% variation clause on contract quantity or duration at contract issue and post-award scope expansion with consent
• Service provider must have a local office in the consignee state; documentary evidence required
• Escalation matrix with telephone numbers for service support must be provided by bidder/OEM
• Dedicated toll-free service line to be maintained by bidder/OEM
• Salary/wage payments of deployed staff must be made by the service provider upfront, with documentary PF/ESIC and bank statements provided
• Submission of all certificates/documents as required in the bid document, ATC, and corrigenda; non-submission may lead to rejection