IOCL Bongaigaon Refinery AMC for BHEL Vacuum Circuit Breakers Tender 2026 Assam
Progress
Tender Overview
Organization: Indian Oil Corporation Limited – Bongaigaon Refinery. Procurement: Customized AMC/CMC for preventive maintenance and fault troubleshooting of BHEL make Vacuum Circuit Breakers. Location: Bongaigaon, Assam (783373). Scope: Annual Maintenance Contract for supervision, preventive maintenance, and trouble shooting of BHEL VCBs. Bidder eligibility: Only proprietary bids from Bharat Heavy Electricals Ltd for this service in Bongaigaon Refinery; 5% performance security deposit. Pricing: Quote landed cost including GST; project-based quantity with Lump Sum interpretation. Support: Dedicated toll-free service number and escalation matrix required. Special terms mandate salary payments by the contractor with statutory documentation.
Technical Specifications & Requirements
No detailed technical spec is provided; however, the following critical points are extracted:
- Scope: AMC for supervision of preventive maintenance and fault troubleshooting of BHEL make Vacuum Circuit Breakers.
- Contract type: Annual Maintenance Contract (AMC); frequency: yearly.
- Bid conditions: Only BHEL proprietary bids will be evaluated; unsolicited bids rejected.
- Service support: Must provide a dedicated toll-free service line and an escalation matrix for critical issues.
- Financial terms: Quote must include landed cost (GST inclusive); PBG/ Security deposit: 5%.
- Payment/HR: Service provider to pay salaries to deployed staff first; provide PF/ESIC documentation and bank statements.
Terms, Conditions & Eligibility
- PBG/ Security Deposit: 5% of contract value.
- Bidder suitability: Only proprietary bidder from M/S Bharat Heavy Electricals Ltd; other bidders rejected.
- Support obligations: Dedicated service number and escalation matrix required.
- Payroll policy: Service provider must pay staff salaries first and furnish statutory payroll documents (PF, ESIC).
- Tax/GST: Quoted price must be landed cost including GST.
- Liability: Sub-contracting requires buyer consent; contractor remains liable for performance.
Key Specifications
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Product/Service: AMC for supervision of preventive maintenance and trouble shooting of BHEL make Vacuum Circuit Breakers
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Contract type: Annual Maintenance Contract (AMC), project-based 1 year coverage
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Standards/Compliance: Not specified in tender data
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Delivery/Location: Bongaigaon Refinery, Assam
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Financial terms: Landed cost inclusive of GST; PBG/ security deposit 5%
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Warranty/Support: Dedicated toll-free service line; escalation matrix; salary payments documentation
Terms & Conditions
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PBG/ Security Deposit: 5% of contract value required
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Only proprietary bidder from M/S Bharat Heavy Electricals Ltd considered
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Landed cost quotation including GST; GST-inclusive price required
Important Clauses
Payment Terms
Quoted price must be landed cost including GST; salaries paid to staff by contractor; statutory PF/ESIC documentation required; payment terms not explicitly stated in ATC
Delivery Schedule
Annual Maintenance Contract; scope covers preventive maintenance and troubleshooting for the year; no delivery milestones specified
Penalties/Liquidated Damages
Not explicitly detailed in the provided terms; escalation matrix implied for service failures
Bidder Eligibility
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Only proprietary bidder: Bharat Heavy Electricals Ltd
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No liquidation, court receivership or bankruptcy
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Must provide dedicated toll-free service and escalation matrix
Tender Data
Bid Details
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
5 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - Supervision of preventive maintenance and trouble shooting of M/s BHEL make Vacuum Circuit Breakers; BHEL; Annual Maintenance Contract (AMC); Annually; No
Advisory Bank
ICICI
ePBG Percentage
5%
ePBG Duration (Months)
39
Payment Timelines
Payments shall be made to the Seller within 10 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Chirang
Delivery Pincodes
783385
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Nitesh Kumar | 783385,IOCL, Bongaigaon Refinery. | Chirang | Assam | 783385 | 1 | - | Number of months within the contract period for which service is required : 24 |
Authority Records
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Documents 11
GeM-Bidding-9925670.pdf
Main Document
Other Documents
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Other Documents
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Other Documents
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Other Documents
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Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
3 Updates Update
Extended Deadline
19-Oct-2026, 1:30 pm
Opening Date
20-Oct-2026, 1:30 pm
Update
Extended Deadline
12-Oct-2026, 1:30 pm
Opening Date
13-Oct-2026, 1:30 pm
Update
Extended Deadline
05-Oct-2026, 1:30 pm
Opening Date
06-Oct-2026, 1:30 pm
Categories
28
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Required Documents
GST registration certificate
PAN card
Experience certificates in BHEL VCB maintenance (if any)
Financial statements / solvency documents
Proof of EMD/ security deposit as applicable (if required by terms)
Technical bid documents demonstrating AMC capability
OEM authorization or proof of proprietary status for M/S Bharat Heavy Electricals Ltd
Service support details (dedicated toll-free number, escalation matrix)
Frequently Asked Questions
Key insights about ASSAM tender market
How to bid for IOCL Bongaigaon VCB AMC tender 2026 in Assam
Bidders must be a proprietary entity of Bharat Heavy Electricals Ltd, submit GST registration, PAN, and detailed AMC capability; provide 5% PBG; quote landed cost including GST; include dedicated toll-free service details and escalation matrix; ensure salary payments and statutory documents (PF, ESIC) for staff.
What documents are required to participate in IOCL Bongaigaon VCB AMC bid
Submit GST registration, PAN, experience certificates in BHEL VCB maintenance, financial statements, EMD/ security deposit as applicable, OEM authorization or proof of proprietary status for BHEL, and service support details (toll-free number, escalation matrix).
What are the technical requirements for BHEL VCB AMC in Assam
Scope covers preventive maintenance and fault troubleshooting for M/S BHEL make Vacuum Circuit Breakers; annual maintenance; no separate BOQ items; deployment of qualified staff with PF/ESIC compliance; dedicated support line and escalation path required.
What is the required security deposit for this IOCL tender
The contract specifies a 5% PBG/security deposit of the contract value; confirm amount based on quoted price and ensure bank guarantee complies withIOCL GeM terms and security deposit norms.
When will payments be processed for IOCL Bongaigaon AMC
Payment terms highlight salary payments to deployed staff first, accompanied by PF/ESIC and bank statements; landed cost quotation must include GST; precise payment schedule is not detailed in ATC, bidders should seek clarifications.
What is the scope of service for BHEL VCB maintenance at IOCL
Scope includes supervision of preventive maintenance and troubleshooting of BHEL-made Vacuum Circuit Breakers at Bongaigaon Refinery; annual basis; contractor must provide dedicated support and escalation matrix; no installation work specified.
Who is eligible to submit bids for the IOCL Bongaigaon tender in 2026
Only the proprietary bidder from M/S Bharat Heavy Electricals Ltd is eligible; other bidders’ offers are treated as unsolicited and rejected; ensure all required documents and proofs of proprietary status are included.
What is meant by landed cost in this GeM tender for Assam
Landed cost includes the base price plus all taxes, GST, and duties; bidders must quote total price in the price bid; ensure the amount reflects GST inclusive pricing for evaluation and payment purposes.