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Hqids Department of Military Affairs AMC for Integrated Security & Surveillance System Tender 2026

Bid Publish Date

30-Jun-2026, 8:41 am

Bid End Date

14-Jul-2026, 9:00 am

EMD

₹20,000

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Progress

Issue30-Jun-2026, 8:41 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • VIP: 50% quantity/duration adjustment at contract issue and post-issue
  • • EMD amount: ₹20,000
  • • All accessories and consumables included in AMC from seller
  • • No BOQ items available; scope based on security system AMC
  • • Access to remote video monitoring and event surveillance services emphasized
  • • No location details provided; tender in undefined location context

Categories 3

SECURING AND PROTECTING SUPPLIES VEHICLE SCANNING SYSTEM VIDEO RECORDER

Tender Overview

Organization: Hqids, under the Department Of Military Affairs. Procurement: AMC for Integrated Security and Surveillance System covering theft prevention, remote video monitoring, facility/asset protection, monitor operations, vandalism deterrence, employee safety, and event surveillance. EMD: ₹20,000. Location: not specified. Estimated value: not disclosed. Delivery/Installation: not specified. Unique aspect: AMC includes all accessories and consumables during the contract period. The tender emphasizes scalable scope with 50% quantity/duration adjustment options.

Technical Specifications & Requirements

  • Product/Service: Integrated security and surveillance system AMC, including preventive maintenance, monitoring, and coverage of associated accessories.
  • Scope indicators: Remote video monitoring, theft prevention, incident surveillance, facility protection, employee safety, vandalism deterrence.
  • Standards/Certification: Not specified in data; bidders should infer standard compliance from AMC scope and IS/ISO as applicable to security systems.
  • Quantity/Value cues: No BOQ items; no unit quantities provided; indicative contract may scale with 50% variation per ATC terms.
  • Delivery/Timeline: Not defined; bidders should secure confirmation on response times and service levels.
  • Experience/Capability: Required technical capability for ongoing surveillance system AMC, including maintenance and urgent support.
  • Warranty/Support: ATC clause indicates all accessories and consumables covered by seller during the contract period; post-widely defined warranty terms not present.

Terms, Conditions & Eligibility

  • EMD: ₹20,000 (as per tender data).
  • Quantity/Duration adjustment: Up to 50% increase/decrease allowed at contract issue and post-issue, with consent for lump-sum contracts.
  • Accessories/Consumables: Covered and provided by seller during the AMC period.
  • Documentation for submission: Standard bid pack required (GST, PAN, experience letters, financials, EMD proof, OEM authorizations).
  • BOQ: No items listed; bidder should seek clarifications on scope, SLAs, and service timelines.
  • Penalties/Performance: Not specified; bidders should inquire about LD or SLAs in final contract.

Key Specifications

    • Product/Service: Integrated security and surveillance system AMC
    • Scope: theft prevention, remote video monitoring, facility/asset protection, monitor operations, vandalism deterrence, employee safety, event surveillance
    • Accessories/Consumables: covered by seller during contract period
    • EMD: ₹20,000
    • Quantity/Duration: up to 50% variation permitted

Terms & Conditions

  • Key Term 1: EMD amount is ₹20,000.

  • Key Term 2: 50% quantity/duration adjustment allowed.

  • Key Term 3: All accessories and consumables included under AMC.

Important Clauses

Payment Terms

EMD required; terms not fully specified in data; bidders should confirm payment milestones and warranty coverage during final contract.

Delivery Schedule

No explicit delivery timeline; bidders must clarify response time SLAs and on-site service windows.

Penalties/Liquidated Damages

No LD details provided; bidders should seek final SLA-based penalties in contract.

Bidder Eligibility

  • Experience in AMC for integrated security and surveillance systems

  • Financial stability evidenced by audited statements

  • OEM authorizations or manufacturer-backed certifications for surveillance equipment

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

AMC of Integrated Security and Surveillance System - Theft Prevention, Remote Video Monitoring, Facility/Asset Protection, Monitor Operations, Vandalism Deterrence, Employee Safety, Event Video Surveillance; Comprehensive; As mentioned in Scope of Wo..

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 5

GeM-Bidding-9347668.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AMC of security/surveillance systems

4

Financial statements for the last 2-3 years

5

EMD payment proof (₹20,000)

6

Technical bid submission documents

7

OEM authorization or manufacturer-backed compliance certificates

Frequently Asked Questions

How to bid for the integrated security system AMC in 2026

Bid submission requires GST, PAN, experience certificates, financials, EMD proof of ₹20,000, technical compliance documents, and OEM authorizations. Ensure access to remote monitoring capabilities and confirm that accessories/consumables are covered under AMC. Verify contract terms and 50% adjustment allowances before submission.

What documents are required for AMC of surveillance system tender

Submit GST certificate, PAN card, 2–3 years of financial statements, experience certificates for similar AMC projects, EMD proof of ₹20,000, technical bid, OEM authorizations, and any security clearance certificates. Ensure all documents align with buyer terms and ATC clauses.

What are the essential technical specs for security AMC

The tender emphasizes integrated security and surveillance coverage, including theft prevention, remote video monitoring, and event surveillance. Although BOQ is empty, bidders should present maintenance SLAs, contingency support, and compatibility with allied accessories, ensuring seamless integration with existing systems.

When is the EMD required for this procurement

The EMD is ₹20,000 as per tender terms. Submit proof of online transfer or demand draft with bid documents. Ensure the EMD validity covers the evaluation period and potential contract award date, subject to finish formalities specified by the buyer.

What delivery and service terms apply to this AMC

Delivery terms are not explicitly defined; bidders should specify response times, on-site service windows, and 24/7 remote monitoring capabilities. Confirm SLAs for incident response, maintenance cycles, and spare parts availability within the AMC period.

How to ensure eligibility for an AMC of surveillance systems

Provide proof of prior AMC experience for security systems, demonstrate financial stability with audited statements, and attach OEM authorizations. Confirm capability to supply accessories/consumables under AMC and comply with any location-specific security requirements.

What are the penalties for non-performance in this tender

LD details are not specified in data. Bidders should request explicit penalty rates, performance bonds, or SLA-based penalties during contract negotiations to protect service levels and ensure timely remediation.

Which organization and location does this tender relate to

The tender is issued by Hqids under the Department Of Military Affairs, with location not specified in the data. Bidders should seek clarification on site-specific requirements, installation readiness, and security clearance prerequisites.

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