Department Of Internal Security Split Air Conditioner Tender Kerala 2025 - Green AC, IS 550/Green Features & 3-Year Compressor Warranty
Progress
Tender Overview
The procurement targets a Split Air Conditioner including Green AC and related accessories to be supplied under a GeM tender managed for the Department Of Internal Security in Kerala. The package is described with environmental features and standard warranty coverage, including installation/commissioning. Key differentiators include local service center support in consignee district, mandatory OEM Authorization, and a three-year experience requirement evidenced by GeM work orders. The tender anticipates potential quantity variations up to 25% of bid/contracted quantity and requires adherence to state-specific supplier prerequisites, ensuring robust after-sales coverage. The absence of a BOQ item listing suggests a broad equipment scope aligned with standard room- and wall-mount units, with emphasis on eco-friendly refrigerants and Green AC compliance.
Technical Specifications & Requirements
- Category: Split Air Conditioner Including Green AC, Wall Mount Type (V2) and Accessories
- Nominal Cooling Capacity: In-ton rating as per project scope; tolerance ±10%
- ISEER/Star Rating: Minimum specified range required; efficiency backed by relevant standards
- Compressor Type: As per BEE star label guidance
- Refrigerants: Eco-friendly refrigerants with zero ozone depletion potential
- Green AC Compliance: Mandatory adherence to environmentally friendly features and related certifications
- Warranty: Comprehensive warranty on the AC unit; compressor warranty; optional PCB warranty; installation/commissioning included
- After-Sales: Turn Around Time (TAT) for service calls; number of free services during comprehensive warranty
- Optional Extended Warranty: Extended warranty period after standard warranty, within supply scope
- Certifications: Mandatory ISS conformity; OEM authorization required
- Delivery/Installation: Installation/commissioning included; delivery timelines governed by option clause; local service support in Kerala
Terms, Conditions & Eligibility
- EMD/Financial Terms: Not explicitly stated; bidders must comply with option clause for quantity variations up to 25% during contract and extended period
- Eligibility: Registered office in Kerala; local service center in consignee district; 3 years GeM work order experience; upload OEM Authorization certificate
- Delivery: Delivery period linked to last date of original order; extension rules apply per option clause with minimum of 30 days or as calculated
- Payment: Terms not detailed; ensure compliance with standard GeM payment practices and delivery acceptance criteria
- Documentation: GST registration, PAN, experience certificates, financials, EMD documents, technical bid, OEM authorizations
- Special Clauses: Compliance with ISS and environment-friendly standards; optional extended warranty within scope of supply; penalties not specified
- Warranty/Support: Comprehensive warranty on machine and compressor; installation/commissioning included; after-sales service SLA expectations
Key Specifications
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Product category: Split Air Conditioner including Green AC, Wall Mount Type
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Nominal cooling capacity: in-ton with ±10% tolerance
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ISEER/Star rating: as per BEE/IS guidelines
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Compressor type: aligned with BBEE star labeling
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Refrigerants: eco-friendly with zero ozone depletion potential
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Environmental compliance: Green AC features must be implemented
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Warranty: comprehensive warranty; compressor warranty; PCB optional
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Installation/commissioning: included
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Turnaround time for after-sales service calls
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OEM Authorization required; ISS conformity mandatory
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Delivery: subject to 25% quantity variation; minimum 30 days additional time
Terms & Conditions
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25% quantity variation allowed during contract and currency
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Kerala registered bidder with local service center in consignee district
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Mandatory OEM authorization and 3 years GeM work order experience
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ISS conformity and Green AC environmental requirements must be met
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Installation/commissioning included with warranty coverage
Important Clauses
Payment Terms
Delivery-based payment terms aligned with GeM practices; no explicit advance terms provided
Delivery Schedule
Delivery period starts from last date of original delivery order; option clause allows extension with minimum 30 days
Penalties/Liquidated Damages
Penalties/LD not explicitly detailed; procurement requires adherence to delivery and performance norms
Bidder Eligibility
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Bidder must have registered office in Kerala
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Bidder must provide local service center support in consignee district
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Bidder must upload Bid Specific OEM Authorization certificate
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Bidder must demonstrate 3 years experience with GeM work orders
Tender Data
Bid Details
Quantity
8
Category
Split Air Conditioner Including Green AC, Wall Mount Type (V2)
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
Startup Exemption (Experience)
Yes | Complete
Requirements
Min. Avg. Annual Turnover
2
Past Performance
80 %
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Split Air Conditioner Including Green AC, Wall Mount Type (V2) (Q2) , Metallic Mount Suitable for Air Conditioner (Accessories) (Q4)
Authority Records
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Documents 7
GeM-Bidding-8637360.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates demonstrating 3 years GeM work order
Financial statements (annual turnover as evidence)
EMD/Security deposit documents
Technical bid documents
OEM Authorization certificate
Local service center details in Kerala
Office registration certificate for bidder in Kerala
Technical Specifications
1 Item
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| Generic | Classification By Function | Cooling Only |
| Generic | Nominal Marketing Cooling Capacity (in Ton) {Hint: 1 Ton= 3000 Kcal/Hr, Tolerance +/-10%} | 1.5 Ton |
| Generic | Star Rating (ISEER value range) | 3 Star (ISEER value from 3.8 to 4.39) |
| Generic | Compressor Type as per BEE Star Rating Label | Inverter AC - Variable Speed |
| Refrigerants | Eco-friendly Refrigerant | Yes |
| Refrigerants | Refrigerant Ozone Depletion Potential is Zero | Yes |
| Green AC Related Environment Friendly Requirement | Compliance to Green AC related environmental friendly features complied | No |
| Features/Accessories | Salient Accessories | 1 m (PVC Insulated sheathed cables as per IS:694), 3 m Refrigerant Copper pipe set + connecting cable (Installation Kit), Remote, User Manual, Warranty card |
| Warranty/Service | Comprehensive Warranty on Air Conditioner/Machine (in years) | 1 |
| Warranty/Service | Warranty on Compressor (in years) | 10 Or higher |
| Warranty/Service | Optional Warranty on PCB | Same as machine warranty, 5 years Or higher |
| Warranty/Service | Installation/Commissioning | Without Installation Commissioning, With Free Standard Installation Commissioning Or higher |
| Warranty/Service | Number of free services during the Comprehensive Warranty on Air Conditioner/Machine | 2 services per year, 4 services per year Or higher |
| Warranty/Service | Turn Around Time (TAT) After Sales Service Calls | 48 hours for Capital Cities (State Capitals)/72 hours for District place (Municipal Corporation Cities)/120 hours for Rural (Gram Panchayat), 24 hours for Capital Cities (State Capitals)/48 hours for District place (Municipal Corporation Cities)/72 hours for Rural (Gram Panchayat) Or higher |
| Buyer Specific Requirement | Optional Extended Comprehensive Warranty on Air Conditioner/Machine Effective After Standard Warranty (inclusive in the scope of supply) (in years) | NA |
| Certifications | Mandatory compliance / conformity to relevant ISS | As per IS 1391 (Part 2)-Latest and as per Gazette Notification no. S.O. 3897(E) dated,29th October 2019 and as per BEE Notification dated 19th April 2022 |
Frequently Asked Questions
Key insights about KERALA tender market
How to bid for Kerala split AC tender with OEM authorization?
Bidders must establish a Kerala registered office, provide OEM authorization, and submit 3 years of GeM work orders along with GST, PAN, and financials. Ensure local service center capability in the consignee district and compliance with ISS standards for Green AC.
What documents are required for the Kerala air conditioner tender submission?
Submit GST certificate, PAN, experience certificates (3 years with GeM orders), financial statements, EMD documents, technical bid, OEM authorization, and proof of local service center in Kerala; ensure ISI/ISS conformity as applicable.
What are the key technical specifications for Green AC in this tender?
Expect nominal cooling capacity in tons with ±10% tolerance, ISEER/Star rating per BEE, eco-friendly refrigerants with zero ODP, and mandatory Green AC compliance; installation and comprehensive warranty are included.
What is the delivery schedule and quantity variation clause in this tender?
Quantity may vary up to 25% during contract and currency; delivery period commences from the last date of the original order; extended delivery time if option clause is exercised with minimum 30 days.
What are the warranty requirements for the AC equipment in Kerala tender?
Provide comprehensive warranty on the AC unit, separate compressor warranty, optional PCB warranty, and installation/commissioning included; after-sales TAT and free services during warranty are specified but exact numbers should be verified in the tender.
What are the ISS conformity and environmental requirements for bidders?
Bidders must comply with Mandatory ISS conformity and Green AC environmental features; ensure eco-friendly refrigerants and zero ozone depletion potential; OEM authorization is required to meet standards.
What is the required experience demonstrated in GeM work orders for this bid?
Bidders must show 3 years of GeM work orders, with copies of relevant contracts; experience demonstrates capability to supply and support split/green AC units, including installation and after-sales service in Kerala.
How to verify installation and service capability in the consignee district?
Provide evidence of an active local service center in the specified district, along with trained technicians, post-sale support plans, and response times; include contact details and service SLA commitments in the bid documents.