Indian Army Repair and Overhauling Service for Split AC including Green AC Voltas Buyer Premises 2025
Indian Army
Organization: Indo Tibetan Border Police (ITBP). Product/Service: Repair and Overhauling Services across multiple categories including Air Conditioners (IS 1391), MS Industrial Cooling Fans, potable water purification systems (Reverse Osmosis and UV), and gym equipment servicing. Location: Panchkula, Haryana 133301. Estimated Value: ₹140,300.00. Delivery/Service Premises: Buyer Premises for on-site repairs; items tested on receipt. Unique scope includes spare parts and service for diverse equipment, with a single tender covering multiple repair categories. Bidders should anticipate on-site evaluations prior to quoting.
Product/Service names: Air Conditioner repair (IS 1391), MS industrial cooling fan repair, potable water purification system repair (RO/UV), Aqua International potable water systems with integrated cooler, gym equipment servicing, wet grinder repair, and washing machine components.
Estimated value: ₹140,300.00.
Delivery/Service location: Buyer Premises in Panchkula, Haryana.
Standards/ Certifications: Not explicitly specified beyond IS 1391 for AC; ISO 9001 and OEM turnover requirements are mentioned in documents.
EMD amount not disclosed in tender; submission required.
Minimum 6 months warranty after repair.
On-site testing and acceptance by Board of Officers before payment.
MSE/Make in India, UDYAM, ISO 9001, and past performance documentation requested.
Bidder may inspect items on campus between 10:00 and 17:00.
Payment subject to acceptance by Board of Officers post-repair; warranty compliance within 24 hours of defect notification.
On-site repair at Buyer Premises; no fixed calendar provided; quantity/duration adjustment allowed up to 25% before contract issuance per option clause.
Defect rectification within 24 hours of notification; no explicit LD percentage published in provided terms.
3+ years of experience with Govt. organizations or equivalent
Average annual turnover aligning with OEM/repair scale (last 3 years)
ISO 9001 certification and OEM authorization where applicable
Indian Army
Indian Army
UDHAMPUR, JAMMU & KASHMIR
Border Security Force (bsf)
KACHCHH, GUJARAT
Indian Army
Indian Army
SOLAN, HIMACHAL PRADESH
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GST certificate
PAN card
Experience certificates
Financial statements / Financial standing
EMD submission documentation (amount not disclosed)
Bid security declaration certificate
Make in India declaration
UDYAM Registration certificate
OEM authorizations / turnover details
ISO 9001 certificate (if applicable)
Past performance documents (CRA/LCR or equivalent)
Key insights about HARYANA tender market
Bidders should confirm eligibility (3 years Govt. supply experience), gather EMI/EMD submission details, ensure ISO 9001 and OEM authorizations, and prepare financials for the last three years. Visit campus between 10:00–17:00 for item inspection, then submit complete technical and financial bids per BSTC guidelines.
Required documents include GST, PAN, experience certificates, financial statements, EMD submission proof, bid security declaration, Make in India declaration, UDYAM certificate, OEM authorization, ISO 9001 proof, and past performance evidence. Ensure board acceptance before payment and warranty compliance.
The tender encompasses repair/overhaul of air conditioners referenced by IS 1391. While explicit performance metrics aren’t listed, bidders must provide genuine spares and service for on-site repairs, testing on receipt, and adherence to warranty terms of at least 6 months.
Inspection at the ITBP campus is available on working days from 10:00 to 17:00. This enables bidders to verify item conditions prior to submitting rates and to align spare parts and service commitments with actual repair scope.
A minimum 6-month warranty is required after repair. If faults emerge during the warranty, contractors must be notified by telephone, fax, or letter and must rectify within 24 hours, ensuring service continuity for all repaired items.
Repair items are tested on receipt and must be accepted by the board of officers before the firm’s bill is processed. This ensures quality and compliance with ITBP procurement standards prior to payment.
Mandatory items include ISO 9001 certification, Make in India declaration, UDYAM registration, and OEM average turnover data for the last three completed financial years. Past Govt. project performance documents may be requested for eligibility.
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Main Document
PAYMENT
OTHER
SCOPE_OF_WORK
GEM_GENERAL_TERMS_AND_CONDITIONS
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS