National Institute Of Electronics And Information Technology UPS Online 20 KVA AMC Tender 2025

Tender Overview

National Institute Of Electronics And Information Technology (NIELIT), Department Of Electronics And Information Technology, invites bids for Annual Maintenance Service of Desktops, Laptops and Peripherals – UPS (Online 20 KVA). Estimated value listed as ₹116,820. Location is not specified in the data; bidders should verify consignee state and delivery terms. The scope emphasizes AMC for standard IT hardware and UPS support, with vendor obligations including authorized service access and adherence to specified procurement policies. A key differentiator is the inclusion of a Manufacturer Authorization clause and MSE purchase preference under government policy, alongside a 25% quantity/duration adjustment option during contract issuance and post-issuance. The tender highlights service-continuity, compliance, andOEM-authorized support as critical success factors, with a governance framework designed to ensure vendor accountability and service quality.

• Organization: NIELIT
• Product/Service: Annual Maintenance Service for DESKTOPS, LAPTOPS, Peripherals, and UPS Online 20 KVA
• Estimated value: ₹116,820
• Location: not specified
• Unique aspects: OEM authorization, MSE preference, flexible quantity/duration adjustment up to 25%

Technical Specifications & Requirements

• Category: Annual Maintenance Service for IT hardware and UPS Online 20 KVA
• No explicit technical specifications provided in the data; bidders should rely on OEM service credentials and standard AMC practices
• Required compliance elements include Manufacturer Authorization from OEM, and evidence of service capability within the relevant state
• Purchase preference for MSEs defined by the Public Procurement Policy; manufacturer must be the bidder for goods; service providers for services
• Service presence: an office of the service provider must be located in the state of consignee; documentary evidence required
• Generic terms also indicate the need for adherence to the buyer-added terms including quantity/duration adjustment limits up to 25%

Terms, Conditions & Eligibility

• EMD: Not specified in the data; bidders must review tender documents for exact amount and submission method
• Experience: Must upload OEM authorization and demonstrate service capability; no explicit year count defined in data
• Delivery/Execution: AMC scope to commence after contract award; location-dependent delivery terms to be clarified
• Payment: Payment terms not detailed; bidders should refer to final contract terms and ATC
• Documents: OEM authorization, GST, PAN, experience certificates, financial statements, and mandatory certificates per bid terms
• Warranty/Penalties: Penalty/LD details not disclosed in data; provisional terms to be confirmed in contract
• Other clauses: 25% contraction/expansion option at contract issuance; assignment/sub-contract restrictions; MSE purchase preference applicability