IFCI Department of Financial Services Upgradation of ManageEngine Patch Manager Plus to Endpoint Central Tender Delhi 2026
Bid Publish Date
23-Oct-2026, 6:18 pm
Bid End Date
02-Nov-2026, 7:00 pm
EMD
₹35,000
Value
₹11,66,182
Location
Progress
Key Highlights
- • Critical: Integration with existing ManageEngine ServiceDesk Plus to enable unified endpoint management workflow
- • Technical standard references: IS/ISO not specified; rely on ManageEngine product compatibility and ITSM integration best practices
- • Special clause: 25% contract quantity/duration adjustment allowed by buyer at issuance and post-issuance
- • Eligibility signals: experience with ManageEngine suite and enterprise ITSM integrations
- • Warranty/AMC not specified; bidders should seek clarification on post-implementation support
- • Penalty provisions not detailed in available data; verify liquidated damages in ATC
- • Delivery expectation: software upgrade and integration within IFCI IT environment in Delhi
- • OEM/Brand requirements: strictly ManageEngine Patch Manager Plus and Endpoint Central systems
Tender Overview
The Industrial Finance Corporation of India (IFCI) under the Department of Financial Services in SOUTH DELHI, DELHI 110016 invites bids for upgrading ManageEngine Patch Manager Plus to ManageEngine Endpoint Central, with integration to the existing ManageEngine ServiceDesk Plus for IFCI Limited. The project is valued at ₹1,166,182 with an EMD of ₹35,000. The contract contemplates deployment, integration, and ongoing support within IFCI’s ITSM ecosystem, leveraging the unified endpoint management solution to streamline patching and service desk workflows. A key differentiator is the integration with ServiceDesk Plus to ensure seamless ticketing and patch management across endpoints. The tender emphasizes scope flexibility with quantity or duration adjustments up to 25% by the buyer, subject to consent for lumpsum services.
Technical Specifications & Requirements
- Project involves upgrading to ManageEngine Endpoint Central and integrating with ManageEngine ServiceDesk Plus for IFCI Limited in Delhi.
- No explicit technical specs in the data; bidders should infer requirements for patch management and endpoint unified management integration.
- Estimated value and EMD indicate a medium-scale software upgrade and integration engagement.
- Experience with ManageEngine products and ITSM integrations is implied by scope. Bidders should prepare for deployment, configuration, and potential post-implementation support.
- Ensure compatibility with existing IFCI IT environment and service desk workflows; detailed BOQ not provided.
- Key contextual factors: location: SOUTH DELHI, 110016; procurement category: software upgrade and integration services.
Terms, Conditions & Eligibility
- Estimated value: ₹1,166,182; EMD: ₹35,000.
- Quantity/Duration flex: up to 25% increase/decrease at contract issue; further scope changes possible for lumpsum contracts with provider consent.
- No explicit delivery timelines or payment terms provided; bidders should seek clarification during bidding.
- Buyer-added ATC terms apply; refer to uploaded ATC document for specifics.
- Section indicates 0 BOQ items; indicates a service upgrade/integration engagement rather than hardware buy.
- Important: comply with ATC and ensure alignment with IFCI procurement policies for software upgrades and ITSM integrations.
Key Specifications
-
Product/service: Upgradation of ManageEngine Patch Manager Plus to Endpoint Central with integration to ManageEngine ServiceDesk Plus
-
Estimated value: ₹1,166,182
-
EMD amount: ₹35,000
-
Location requirement: SOUTH DELHI, DELHI 110016
-
Flexibility: contract quantity/duration may increase up to 25%
-
No BOQ items specified; implies services and integration scope rather than hardware
-
OEM/brand requirement: ManageEngine suite only; integration with existing ServiceDesk Plus
Terms & Conditions
-
EMD of ₹35,000 must accompany bid; payment terms not specified in data
-
Contract quantity/duration may be adjusted up to 25% at issuing time
-
ATC terms may impose additional bid conditions; bidders must review uploaded ATC document
Important Clauses
Payment Terms
Not specified in available data; bidders should confirm terms during bid submission and alignment with IFCI procurement policy
Delivery Schedule
Not specified; bidders to propose implementation milestones for upgrade and integration within IFCI IT environment in Delhi
Penalties/Liquidated Damages
Not detailed; verify LD provisions in ATC and contract documents
Bidder Eligibility
-
Experience with ManageEngine Patch Manager Plus/Endpoint Central upgrades
-
Proven ability to integrate ITSM platforms with ServiceDesk Plus
-
Financial capability to undertake a ₹1.16 million software upgrade and integration project
Tender Data
Bid Details
Quantity
1
Similar Category
Vulnerability and Penetration Testing
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
20
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - Request for Proposal for Upgradation of ManageEngine Patch Manager Plus to ManageEngine Endpoint Central (Unified Endpoint Management Solution), with Integration to Existing ManageEngine ServiceDesk Plus, for IFCI Limited
Advisory Bank
HDFC Bank
ePBG Percentage
5%
ePBG Duration (Months)
14
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
South East
Delivery Pincodes
110019
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Nupur Kaushik | 110019,10th Floor, IFCI Tower, 61, Nehru Place, New Delhi | South East | Delhi | 110019 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 8
GeM-Bidding-10074478.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
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Other Documents
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Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
1
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for ManageEngine upgrades or ITSM integrations
Financial statements for last 2-3 years
EMD submission proof (₹35,000) via DD/online
Technical bid documents demonstrating compliance with ManageEngine products
OEM authorizations or partnerships for ManageEngine products
Any relevant service environment credentials and ISO/quality certifications (if applicable)
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for IFCI ManageEngine upgrade tender in Delhi 2026
Bidders must submit GST, PAN, experience certificates, financials, and EMD of ₹35,000. Provide technical bid showing ManageEngine Patch Manager Plus to Endpoint Central upgrade and ServiceDesk Plus integration. Ensure OEM authorizations and ATC compliance; follow 25% scope flexibility clause.
What documents are required for IT software integration bids in Delhi
Required documents include GST certificate, PAN, 2–3 years of financials, experience certificates for similar upgrades, EMD proof, OEM authorizations, and technical compliance documents demonstrating Endpoint Central integration capabilities with ServiceDesk Plus in an IFCI deployment.
What are the eligibility criteria for ManageEngine upgrade tender in IFCI
Eligibility requires proven experience with ManageEngine products, past upgrades/integrations of ITSM platforms, and the ability to operate within IFCI’s SOUTH DELHI environment. Ensure financial stability and submit relevant project references and OEM-backed credentials with the bid.
What is the EMD amount for the IFCI software upgrade bid in Delhi
The Bid Security Deposit is ₹35,000. Submit via online payment or DD as per tender terms. EMD ensures bid sincerity and acts as security against bid withdrawal; successful bidders must adjust EMD against contractual performance if required.
When is the delivery deadline for the ManageEngine upgrade in Delhi
Delivery schedule is not specified in the provided data. Bidders should propose implementation milestones for upgrading Patch Manager Plus to Endpoint Central and completing ServiceDesk Plus integration within IFCI’s Delhi IT environment, subject to ATC terms.
Which standards or certifications are required for the IFCI tender 2026
No explicit standards are listed in the data. Emphasize familiarity with ManageEngine product standards, ITSM integration best practices, and OEM authorizations. Prepare to show compliance via technical documentation and past project references.
What are the 25% scope change terms for this IFCI tender
The buyer may increase or decrease contract quantity or duration up to 25% at contract issue, and post-issuance, changes remain capped at 25% with the provider’s consent for lumpsum services, enabling scope flexibility when needed.