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Office Of Dg (ace) Defence Research & Development Pune AMC/CMC Tender 2026 for Pre-owned Karel Maintenance 495600

Bid Publish Date

04-Feb-2026, 10:54 am

Bid End Date

17-Feb-2026, 11:00 am

Value

₹4,95,600

Latest Corrigendum Available

Progress

Issue04-Feb-2026, 10:54 am
Corrigendum14-Feb-2026
AwardPending
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Quantity

1000

Bid Type

Two Packet Bid

Categories 2

Tender Overview

The Office Of Dg (ace) under the Department Of Defence Research & Development invites bids for a Customized AMC/CMC of pre-owned Karel equipment, categorized as Comprehensive Maintenance Contract (CMC) on a quarterly basis. The estimated contract value is ₹495,600.00 with delivery/activation in Pune, Maharashtra (410301). The tender highlights include a permissible 25% increase/decrease in contract quantity or duration at issuance, a requirement for the service provider to maintain a local office within the consignee state, and a dedicated toll-free service line. The absence of BOQ items indicates a maintenance/service scope rather than raw material procurement. Past experience documentation is mandatory to establish capability. Unique terms emphasize staff salary payments by the service provider and client-side verification via standard documents.

Technical Specifications & Requirements

  • No technical specifications are published in the BOQ. Extracted requirements focus on service readiness and governance:
  • 25% variation tolerance for quantity/duration at contract issuance, with potential escalation up to 25% post-issuance
  • Service provider must maintain a local office in the state of the consignee (documentary evidence required)
  • Dedicated toll-free service support number and a formal escalation matrix
  • Past project experience proof: one of several accepted documents (contract with invoice and self-certification, execution certificate, or third-party release notes)
  • No explicit product performance metrics, but the scope is ongoing maintenance for pre-owned Karel equipment

Terms, Conditions & Eligibility

  • EMD amount: not specified in the data
  • Payment terms emphasize service provider salaries/wages paid first, with reimbursement claims to the buyer including PF/ESIC documentation
  • Quantity/duration adjustment allowed up to 25%; post-issuance adjustments capped at 25%
  • Service office must be located in the consignees’ state; dedicated toll-free line and escalation matrix required
  • Past experience evidence accepted: multiple document types (contracts with invoices, execution certificates, third-party notes)
  • No BOQ items and no start/end dates provided, indicating a maintenance/CMC scope rather than procurement of new hardware

Key Specifications

    • Product/Service: Customized AMC/CMC for pre-owned Karel equipment (maintenance/CMC scope)
    • Estimated value: ₹495,600.00
    • Quantity variation: up to 25% at bid issuance and during contract execution
    • Delivery/activation: not specified; maintenance support implied within Pune, Maharashtra
    • Eligibility: demonstrable past experience via contract/invoice or execution certificate
    • Support: dedicated toll-free number and escalation matrix; local office in consignees’ state

Terms & Conditions

  • EMD amount not specified in tender data

  • 25% quantity/duration variation permitted at contract issue

  • Service provider must pay staff wages first; reimbursement with statutory docs

  • Local office requirement in the state of consignee with documentary proof

  • Dedicated toll-free service line and escalation matrix required

  • Past experience proof acceptable via multiple documentation options

Important Clauses

Payment Terms

Service provider salaries paid first by the provider; reimbursement from buyer with PF/ESIC documents and bank statements; no explicit milestone or advance mentioned

Delivery Schedule

No explicit start/end dates; maintenance scope likely ongoing post-award with quarterly cadence

Penalties/Liquidated Damages

No explicit LD terms provided in the available data

Bidder Eligibility

  • Demonstrable maintenance experience for pre-owned security/automation equipment

  • Local office presence in the consignees’ state (documentary evidence required)

  • Dedicated toll-free service line + formal escalation matrix

  • Compliance with PF/ESIC requirements for deployed staff

  • Ability to provide past-project documentation as proof of experience

Documents 6

GeM-Bidding-8928744.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Past experience proof (contract copies, execution certificates, client invoices, third-party notes)

4

Financial statements or turnover evidence

5

Details of local office in the consignees’ state

6

Documentation for PF/ESIC compliance for personnel

7

OEM authorizations or service/support capability evidence (if applicable)

8

Technical bid documents indicating maintenance capability for pre-owned Karel equipment

Corrigendum Updates

1 Update
#1

Update

14-Feb-2026

Extended Deadline

17-Feb-2026, 11:00 am

Opening Date

17-Feb-2026, 11:30 am

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for the Karel AMC maintenance tender in Pune Maharashtra 2026?

Bidders should submit company credentials, GST and PAN, past experience proofs (contracts/invoices or client certificates), and evidence of a local office in Maharashtra. Provide a detailed maintenance capability for pre-owned Karel equipment, and include a toll-free service line and escalation matrix in the bid.

What documents are required for the Pune DRD maintenance tender 2026?

Required documents include GST registration, PAN, financial statements, PF/ESIC compliance evidence, past project proofs (contracts with invoices or execution certificates), and OEM/service capability authorizations if applicable. Also provide proof of a local office in Maharashtra and contact details for support.

What is the contract value and variation allowed for this maintenance tender?

Estimated value is ₹495,600.00. The buyer allows a contract quantity/duration variation up to 25% at the time of contract issuance, with a ceiling of 25% post-issuance adjustments.

What eligibility criteria ensure qualification for the Pune maintenance contract?

Eligibility requires demonstrable past experience in similar maintenance work, evidence of a local Maharashtra office, dedicated toll-free support, and submission of valid documentation such as contracts, invoices, execution certificates, or third-party notes as proof.

What are the service support requirements for bidders in this tender?

Bidder must provide a dedicated toll-free service line and a formal escalation matrix with contact numbers. A local office in Maharashtra is mandatory, supported by documentary evidence, to ensure timely service response and on-site support.

When will the maintenance contract terms apply and how are payments handled?

Payment terms specify staff salaries paid by the service provider first; reimbursement to be claimed from the buyer along with PF/ESIC documentation. Specific milestone payments are not detailed in the data, suggesting ongoing service rather than hardware delivery.

Are OEM authorizations required for the Karel AMC tender 2026 in Pune?

While not explicitly stated, having OEM authorization or proven service capability for Karel pre-owned equipment is advisable. Include any available OEM support details or certifications to strengthen technical bid and ensure post-award service eligibility.

What is the location and primary category for this tender in 2026?

The tender is targeted at Pune, Maharashtra under the Defence Research & Development framework. The primary category focuses on Customized AMC/CMC for pre-owned Karel equipment with quarterly maintenance cadence.

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