Procurement Opportunity: Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance
Bid Publish Date
07-Mar-2025, 4:40 pm
Bid End Date
27-Mar-2025, 2:00 pm
Progress
Indian Museum Kolkata has released a public tender for Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Dell, Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer, Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; Dell, Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Dell, Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Lenovo, Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome, Laser, Composite Cartridge, Mid range); hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer ( Ink Tank, Mono & Colour, Lowe Range); hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer ( Monochrome, Laser, Separate Drum & Tonner, High range); hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer( Ink Jet, Mono and Colour, Lower Range); hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome, Laser, Composite Cartridge, Mid range); Brother, Annual Maintenance Service - Desktops, Laptops and Peripherals - Dot Matrix Printer Mid Range Speed; Epson, Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner; Fujitsu, Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner; Canon, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 5 KVA); Onfinity, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 3 KVA); APC, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 2 KVA); Vertive, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Offline 600-650 VA); APC, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Offline 600-650 VA); Numeric, Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Offline 600-650 VA); fiji, Annual Maintenance Service - Desktops, Laptops and Peripherals - server desktop PC; Dell, Annual Maintenance Service - Desktops, Laptops and Peripherals - Assemble desktop PC; Assembled, Annual Maintenance Service - Desktops, Laptops and Peripherals - monitor; hp, Annual Maintenance Service - Desktops, Laptops and Peripherals - Thermal Printer; TVS, Annual Maintenance Service - Desktops, Laptops and Peripherals - speaker; zebronics, Annual Maintenance Service - Desktops, Laptops and Peripherals - speaker; Fingers, Annual Maintenance Service - Desktops, Laptops and Peripherals - router; TP Link, Annual Maintenance Service - Desktops, Laptops and Peripherals - router; D Link, Annual Maintenance Service - Desktops, Laptops and Peripherals - Video Conferencing Device; logitech, Annual Maintenance Service - Desktops, Laptops and Peripherals - Television; Samsung, Annual Maintenance Service - Desktops, Laptops and Peripherals - Document management Software; DOCUAH, Annual Maintenance Service - Desktops, Laptops and Peripherals - Projector; Sony. Quantity: 139. Submission Deadline: 27-03-2025 14: 00: 00. Download documents and apply online.
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | ACS System Solutions Under PMA | 12-03-2025 19:14:54 | |
| 2 | DHIANTRA TECHNOLOGY SOLUTIONS PRIVATE LIMITED Under PMA | 27-03-2025 10:47:13 | |
| 3 | GENERIC SOLUTIONS Under PMA | 17-03-2025 22:17:41 | |
| 4 | HUE SERVICE PRIVATE LIMITED Under PMA | 27-03-2025 13:22:58 | |
| 5 | PARADIGM INFOSYSTEM Under PMA | 19-03-2025 15:39:41 | |
| 6 | PECON SOFTWARE LIMITED Under PMA | 27-03-2025 12:14:50 | |
| 7 | RNSYADUVENDRA ENTERPRISES INDIA PRIVATE LIMITED Under PMA | 24-03-2025 18:58:55 | |
| 8 | S & N TECHNOLOGIES Under PMA | 26-03-2025 21:42:01 | |
| 9 | SUPERTRON ELECTRONICS PRIVATE LIMITED Under PMA | 24-03-2025 16:30:16 | |
| 10 | ZENPAQ COMPUTERS & PERIPHERALS Under PMA | 19-03-2025 14:50:54 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | GENERIC SOLUTIONS( MSE Social Category:OBC ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance | |
| L2 | SUPERTRON ELECTRONICS PRIVATE LIMITED Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance | |
| L3 | DHIANTRA TECHNOLOGY SOLUTIONS PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance | |
| L4 | HUE SERVICE PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance |
Contract / Result Documents 1
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Tender Data
Bid Details
Quantity
139
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
5 Days
Requirements
Min. Avg. Annual Turnover
6
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Dell , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; Dell , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Dell , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; Lenovo , Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Mid range); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer ( Ink Tank , Mono & Colour , Lowe Range ); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer ( Monochrome , Laser , Separate Drum & Tonner, High range); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer( Ink Jet , Mono and Colour, Lower Range); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Mid range); Brother , Annual Maintenance Service - Desktops, Laptops and Peripherals - Dot Matrix Printer Mid Range Speed; Epson , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner; Fujitsu , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner; Canon , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 5 KVA); Onfinity , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 3 KVA); APC , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Online 2 KVA); Vertive , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Offline 600-650 VA); APC , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Offline 600-650 VA); Numeric , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Offline 600-650 VA); fiji , Annual Maintenance Service - Desktops, Laptops and Peripherals - server desktop PC; Dell , Annual Maintenance Service - Desktops, Laptops and Peripherals - Assemble desktop PC; Assembled , Annual Maintenance Service - Desktops, Laptops and Peripherals - monitor; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Thermal Printer; TVS , Annual Maintenance Service - Desktops, Laptops and Peripherals - speaker; zebronics , Annual Maintenance Service - Desktops, Laptops and Peripherals - speaker; Fingers , Annual Maintenance Service - Desktops, Laptops and Peripherals - router; TP Link , Annual Maintenance Service - Desktops, Laptops and Peripherals - router; D Link , Annual Maintenance Service - Desktops, Laptops and Peripherals - Video Conferencing Device; logitech , Annual Maintenance Service - Desktops, Laptops and Peripherals - Television; Samsung , Annual Maintenance Service - Desktops, Laptops and Peripherals - Document management Software; DOCUAH , Annual Maintenance Service - Desktops, Laptops and Peripherals - Projector; Sony
Authority Records
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Documents 4
GeM-Bidding-7619562.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
3 Updates Update
Update
Extended Deadline
27-Mar-2025, 8:30 am
Opening Date
27-Mar-2025, 9:00 am
Update
Extended Deadline
25-Mar-2025, 9:30 am
Opening Date
25-Mar-2025, 10:00 am
Required Documents
Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Frequently Asked Questions
What are the eligibility requirements for GEM/2025/B/6035294?
The eligibility requirements include being a registered entity, possessing relevant IT maintenance experience, and demonstrating financial stability. It is essential to have a proven track record relevant to the brands specified in the tender. Vendors should provide any necessary documentation that supports their eligibility and past performance.
What technical specifications must be met for the Annual Maintenance Service tender?
The technical requirements for this tender include the capability to service desktops, laptops, and peripheral devices from brands such as HP, Dell, Acer, and Lenovo. Bidders must provide a detailed maintenance plan encompassing routine checks and emergency repairs and share any relevant certifications to validate their service capabilities.
What are the payment terms for the Annual Maintenance Service tender?
The payment terms will be determined based on the financial proposal submitted. Vendors must clearly outline their payment structure in the bid, including any upfront fees, installment payments, or final settlement conditions. Adherence to these defined payment terms is crucial for bid acceptance.
How should documents be submitted for this tender?
Documents must be submitted electronically in clearly defined formats as specified in the tender guidelines. Ensure that all submissions, including technical proposals and financial bids, are organized and complete to streamline the evaluation process.
Are there any benefits for Micro, Small, and Medium Enterprises (MSEs) participating in this tender?
Yes, the tender provides distinct benefits for MSEs and startups. This includes potential easing of certain eligibility criteria, aiding in level-playing opportunities against larger competitors, and encouraging local procurement which aligns with the overall goals of promoting homegrown businesses.