GEM

Indian Army Repair, Maintenance, and Installation Services Tender Roorkee Uttarakhand 2025

Bid Publish Date

22-Nov-2025, 12:13 pm

Bid End Date

02-Dec-2025, 12:00 pm

Bid Opening Date

02-Dec-2025, 12:30 pm

Value

₹50,000

Location

HARIDWAR , UTTARAKHAND

Progress

Issue22-Nov-2025, 12:13 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Vendor must offer repair, maintenance, and installation services for office space and medical equipment under Indian Army procurement
  • • Delivery/installation location explicitly defined: Military Dental Centre Roorkee, Uttarakhand
  • • 25% contract quantity/duration adjustment permitted; post-issue adjustments allowed up to 25%
  • • Excess settlement facility enables additional charges with proper invoicing and supporting documents
  • • Dedicated toll-free service support and escalation matrix required from bidder/OEM
  • • Mandatory certificate/document uploads per Bid Document, ATC, Corrigendum; rejection if missing
  • • Service provider bears staff salaries/wages upfront; claims reimbursement with statutory documents

Categories 3

EQUIPMENT MEDICAL EQUIPMENT WATER LEVEL RECORDER

Tender Overview

The Indian Army, Department of Military Affairs, invites bids for repair, maintenance, and installation services across office space, medical equipment, and related service provider categories. The estimated contract value is ₹50,000.00 with delivery/installation at the Military Dental Centre Roorkee, NH 58, Roorkee, Uttarakhand 247667. The scope appears to involve on-site service support for clinical and office environments, with vendor-supplied equipment and installation elements. A key differentiator is the defined delivery location and escalation/service support requirements, including dedicated support channels and an escalation matrix.

Technical Specifications & Requirements

  • Delivery/Installation location: Military Dental Centre Roorkee, NH 58, Roorkee, Uttarakhand 247667.
  • Service scope: Repair, maintenance, and installation of plant/systems/equipment in office space and medical/device categories; specific items not listed.
  • Support infrastructure: Dedicated toll-free service support number and an escalation matrix required from bidder/OEM.
  • Payment practice note: Service provider must manage salaries/wages for deployed staff first, with subsequent reimbursement claims to the buyer, including statutory documents.
  • Contract flexibility: Option Clause allows quantity/duration adjustments up to 25% before issue and after contract issuance.
  • Excess settlement: Service providers may claim additional charges up to a defined percentage with proper invoicing documentation.
  • Documentation obligation: Upload all certificates/documents as per Bid Document, ATC, and Corrigendum to avoid rejection.

Terms, Conditions & Eligibility

  • Delivery timeline and installation scope: On-site completion at Military Dental Centre Roorkee as specified in ATC; no explicit project timeline is provided.
  • Payment terms: Reimbursement for staff salaries/wages plus statutory compliance; payments processed per buyer terms after verification.
  • Administrative clauses: Mandatory certificates/document uploads; failure to submit may lead to rejection.
  • Contractual flexibility: 25% quantity/duration variation permitted; excess settlement allowed with adequate documentation.
  • Compliance emphasis: Service provider must supply dedicated support channels and escalation contacts; adherence to buyer-specified terms is mandatory.

Key Specifications

  • Service category: Repair, Maintenance, and Installation of Plant/Systems/Equipment

  • Location: Military Dental Centre Roorkee, Uttarakhand

  • Estimated contract value: ₹50,000.00

  • Delivery/installation obligation: On-site at Roorkee location

  • Support terms: Dedicated service line and escalation matrix required

  • Payment approach: Salaries/wages paid by service provider; reimbursement from Buyer with statutory documents

  • Contract flexibility: 25% optional adjustment in quantity or duration

Terms & Conditions

  • Delivery/installation at Military Dental Centre Roorkee with specified escalation and support requirements

  • Option Clause enabling 25% change in quantity/duration; excess settlement allowed with documentation

  • Mandatory certificates upload; non-submission may lead to bid rejection

Important Clauses

Payment Terms

Service Provider pays contracted staff salaries/wages first; reimbursement from Buyer with PF/ESIC and bank statements; payment terms as per Buyer schedule

Delivery Schedule

Actual delivery/installation at Military Dental Centre Roorkee; timelines governed by ATC, Corrigendum; no explicit calendar dates provided

Penalties/Liquidated Damages

Not explicitly stated; penalties would be governed by Bid Document terms and applicable procurement policy

Bidder Eligibility

  • Experience in repair/maintenance/installation services for medical or office equipment is preferred

  • Ability to deploy staff and pay salaries upfront with statutory compliance documentation

  • Compliance with submission of all certificates and documents as per ATC/Corrigendum; mandatory uploads

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Required Documents

1

Documents to be submitted are those sought in the Bid Document, ATC, and Corrigendum; upload all required certificates

2

GST certificate

3

PAN card

4

Experience certificates

5

Financial statements (as applicable)

6

EMD/Security deposit documents (if required by ATC)

7

Technical bid documents

8

OEM authorizations (if applicable)

Frequently Asked Questions

Key insights about UTTARAKHAND tender market

How to bid for Indian Army repair maintenance Roorkee tender 2025 with IS/documentation

Bidders must submit certificates/docs per Bid Document, ATC, Corrigendum, including GST, PAN, experience certificates, financials, and OEM authorizations. The on-site delivery at Military Dental Centre Roorkee requires dedicated support, an escalation matrix, and proof of statutory compliance. Ensure 25% variation readiness and excess settlement declarations if needed.

What documents are required to participate in the Roorkee service tender

Submit GST certificate, PAN card, experience certificates, financial statements, and technical bid documents. Upload OEM authorizations if applicable, and ensure all documents are consistent with ATC and Corrigendum. Non-submission risks bid rejection; verify all certificates before final submission.

What are the delivery installation requirements for Military Dental Centre Roorkee

Delivery/installation must occur on-site at Military Dental Centre Roorkee, NH 58, Roorkee, Uttarakhand 247667. The scope includes repair, maintenance, and installation of plant/equipment for office and medical devices; adhere to escalation and service-support provisions set by the buyer.

How does the 25% option clause affect contract quantity or duration

The buyer may increase or decrease contract quantity/duration by up to 25% at contract issue and post-issue, suppliers must accept revised scope. This flexibility supports adjustments for scope changes while maintaining compliance with original terms.

What is the payment mechanism for service staff salaries under this tender

The service provider must pay salaries/wages upfront with statutory documentation (PF, ESIC) and bank statements; reimbursement occurs from the Buyer per agreed terms. Ensure compliance with all payroll-related regulations and provide supporting payroll docs during reimbursement.

Which support provisions are mandatory for bidders in this procurement

Bidder/OEM must provide a dedicated toll-free service number and an escalation matrix for service support. These ensure timely responses and defined contact points, aligned with the tender’s service delivery expectations at the Roorkee location.

What standards or certifications are referenced for this Army tender

Although specific standards aren’t listed in the available data, bidders must upload certificates per Bid Document/ATC/Corrigendum. Register and present relevant medical equipment maintenance certifications and company compliance documents to support eligibility.

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