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GEM

Open Tender for Software Support Services 2.0 - IMPLEMENTATION OF COMPLAINT MANAGEMENT SYSTEM; Database Management in PUNE, MAHARASHTRA

Bid Publish Date

10-Mar-2026, 1:28 pm

Bid End Date

14-Mar-2026, 2:00 pm

Value

₹94,600

Progress

Issue10-Mar-2026, 1:28 pm
Technical13-03-2026 11:36:11
Financial
AwardCompleted
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 4

Indian Army invites bids for Software Support Services 2. 0 - IMPLEMENTATION OF COMPLAINT MANAGEMENT SYSTEM; Database Management Software; Implementation Services; Software Enhancements; OEM approved service provider in PUNE, MAHARASHTRA. Quantity: 1. Submission Deadline: 14-03-2026 14: 00: 00. Submit your proposal before the deadline.

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Software Support Services 2.0 - IMPLEMENTATION OF COMPLAINT MANAGEMENT SYSTEM; Database Management Software; Implementation Services; Software Enhancements; OEM approved service provider

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 4

GeM-Bidding-9101541.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Past Similar Tenders (Historical Results)

5 found

Software Support Services 2.0 - IMPLEMENTATION OF COMPLAINT MANAGEMENT SYSTEM; Database Management

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Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate

5

OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria

6

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Technical Results

S.No Seller Date Status
1
SRI LAXMI ENTERPRISES   Under PMA
13-03-2026 11:36:11
2
SV WEB AND INFORMATICS   Under PMA
13-03-2026 10:30:13
3
VAGS ENTERPRISES   Under PMA
13-03-2026 16:13:46

Financial Results

Rank Seller Price Item
L1
SRI LAXMI ENTERPRISES   Under PMA
Item Categories : Software Support Services 2.0 - IMPLEMENTATION OF COMPLAINT MANAGEMENT SYSTEM; Database Management
L2
SV WEB AND INFORMATICS( MSE Social Category:OBC )    Under PMA
Item Categories : Software Support Services 2.0 - IMPLEMENTATION OF COMPLAINT MANAGEMENT SYSTEM; Database Management
L3
VAGS ENTERPRISES   Under PMA
Item Categories : Software Support Services 2.0 - IMPLEMENTATION OF COMPLAINT MANAGEMENT SYSTEM; Database Management

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