Procurement Opportunity: Renewal of subscription and support activation of RSA Netwitness Security Operation Centre solution in NEW DELHI, DELHI

The eligibility requirements include having a registered entity with a minimum average annual turnover of 470 Lakh INR over the last three years and possessing at least three years of experience in providing similar products or services to government agencies. MSE and startup entities can seek exemptions from these financial criteria.

Bidders are required to submit certifications that may include the OEM Authorization Certificate, past performance documentation, and any other documents highlighted in the document submission section. Compliance with the specifications outlined in the BoQ is also mandatory.

To register for bidding, potential bidders must create an account on the GeM (Government e-Marketplace) portal. Following registration, bidders should complete the vendor profile and submit relevant documents as specified in the tender.

Bidders should submit digital documents in widely accepted formats such as PDF and Excel. Specifications for each document will be stated in the submission guidelines of the tender.

The technical specifications encompass support for the RSA Netwitness SOC solution as detailed in Annexure A of the tender document. This includes maintenance, updates, and compliance with existing security protocols.

All products and services provided must comply with the stipulated quality and technical standards detailed in the tender documentation. This includes compliance with the specifications defined in the BoQ and guarantees regarding functionality and support.

Yes, bidders must comply with all regulations and standards as specified in the tender. Compliance includes adherence to governmental policies regarding cybersecurity and information technology frameworks.

Testing criteria around functionality, security, and reliability will be vetted through evaluations aligned with the quality standards set forth in the technical requirements section of the tender.

Yes, the EMD for this tender is 28,20,000 INR. Bidders must submit this deposit in accordance with guidelines, with provision for exemptions for eligible MSEs.

A performance security amounting to 5% of the total contract value is required, to be maintained for 14 months post-contract.

Payment terms will be detailed in the contract, typically structured on successful delivery milestones, following completion and evaluation of services rendered under the contract.

Price evaluation will include a total value assessment and may involve a reverse auction process among eligible bidders, focusing on competitive pricing against notified specifications.

Results will be communicated shortly after the evaluation process concludes, specifically following any reverse auction procedure for qualified bids. Notifications will be sent electronically via the registered portal.

MSEs can seek exemptions regarding turnover and experience criteria, provided they submit relevant supporting documents to justify their capacity to meet quality specifications.

Yes, startups may also avail of exemptions from specific financial criteria, along with meeting outlined quality and technical standards, as long as required certifications are provided in the bid.