Bid Publish Date
11-Aug-2026, 11:44 am
Bid End Date
05-Sep-2026, 12:00 pm
Value
₹4,05,000
Location
Progress
Organization: Indian Army (Department Of Military Affairs) located in West Delhi, Delhi 110008. Procurement: AMC for IPB TOOL services. Estimated Value: ₹405,000.00. Location: West Delhi, Delhi. No BOQ items listed; scope focuses on ongoing maintenance for the IPB TOOL software/service. The tender uses a flexible 50% option clause allowing quantity or duration adjustments pre- and post-contract issuance, with service scope adjustments possible for lump-sum arrangements. This procurement targets a reliable AMC provider capable of sustaining IPB TOOL operations and support within the defined jurisdiction. Unique aspect: absence of BOQ items indicates a broad service maintenance contract rather than discrete deliverables, emphasizing service performance, response times, and compliance rather than hardware components.
Product/Service: AMC for IPB TOOL (software/service maintenance)
Estimated value: ₹405,000.00
Location: West Delhi, Delhi 110008
BOQ: 0 items; no discrete deliverables listed
Flexibility: 50% scope/quantity adjustment at contract issue and post-issuance
Documentation: Standard bidder submission materials incl. GST, PAN, and experience certificates
Option Clause allows up to 50% increase/decrease in contract quantity or duration
Lump-sum service contracts may see scope/value adjustments up to 50% with consent
No BOQ items available; emphasis on AMC service performance and governance
Payment terms not specified; bidders should expect standard government AMC payment processes and confirm during bid submission
Delivery schedule not detailed; AMC implies ongoing maintenance with service levels to be defined in the contract
Penalty/LD provisions not disclosed; bidders should seek clarity on service levels and remedies during bidding
Experience in delivering AMC for software/tools or similar maintenance contracts
Compliance with GST and PAN requirements
Financial stability evidenced by recent statements
Quantity
1
Similar Category
Software Support Services 2.0
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
10
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - AMC for IPB TOOL
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
14
Delivery Locations
1
Delivery Cities
South West delhi
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | South West delhi | South West delhi | - | - | Project / Lumpsum Based | - | - |
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Main Document
OTHER
OTHER
OTHER
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Extended Deadline
05-Sep-2026, 6:30 am
Opening Date
05-Sep-2026, 7:00 am
Extended Deadline
31-Aug-2026, 6:30 am
Opening Date
31-Aug-2026, 7:00 am
Extended Deadline
26-Aug-2026, 6:30 am
Opening Date
26-Aug-2026, 7:00 am
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates showing relevant AMC or similar service contracts
Financial statements or audited financials for last 2-3 years
Technical bid documents or prior AMC performance records
OEM authorization (if applicable to IPB TOOL)
Any existing IS or security certifications relevant to software maintenance
EMD documentation (if required by final bid format)
Key insights about DELHI tender market
Bidders should prepare an AMC proposal aligned to Indian Army procurement norms, submit GST registration, PAN, experience certificates, and financial statements. The tender allows a 50% quantity/duration adjustment pre/post-issuance; confirm scope changes in the bid and ensure IPB TOOL maintenance capabilities are demonstrated.
Required documents include GST certificate, PAN card, latest financial statements, prior AMC/maintenance experience certificates, technical compliance documents, OEM authorization if applicable, and any security certifications relevant to software maintenance; ensure all are current and properly scanned.
The estimated value is ₹405,000.00. Scope centers on annual maintenance for IPB TOOL software/service; no discrete hardware BOQ items are listed, indicating emphasis on service levels, response times, and contract governance rather than product deliverables.
Specific delivery terms are not disclosed; expect ongoing maintenance with service-level requirements. Payment terms are not specified and will be clarified during bid evaluation; bidders should request standard government AMC payment terms and establish milestones if possible.
Bidders should demonstrate prior AMC or similar software maintenance experience, provide GST and PAN, and furnish financial statements. While explicit thresholds are not provided, robust past performance in software/tool maintenance enhances eligibility for this Army procurement.
The buyer can increase or decrease contract quantity or duration up to 50% at contract issue and post-issuance; for lumpsum services, the scope and value may rise by 50% with the service provider's consent, requiring flexible resource planning.
No BOQ items are listed; the tender focuses on service maintenance rather than discrete deliverables, so bidders should emphasize service levels, uptime, response times, and governance in their proposal.
Tender data does not specify standards; bidders should align with general government software maintenance norms and include any applicable OEM authorizations, IS/ISO certifications, and security/compliance credentials to strengthen the bid.