IIT Department of Higher Education Digital Forensic Platform Software Tender 2026 - OEM Licensed Subscription with 3-Year Warranty (IST) Rajasthan

Tender Overview

The Indian Institute Of Technology (IIT) Department Of Higher Education in India seeks a DIGITAL FORENSIC PLATFORM SOFTWARE with OEM-backed licensing for PAC-only deployment. The procurement focuses on a subscription-based licence with multiple licence scopes, including concurrent user caps and hosting options, to support ongoing research and enforcement activities. The contract contemplates quantity flexibility up to 25% during order placement and potential extension during the contract period at contracted rates, with delivery timing aligned to last delivery order date. Core differentiators include mandatory OEM support, strict licensing integrity, and a three-year on-site warranty with option to extend. This tender targets qualified software vendors capable of delivering a fully compliant, licenced platform aligned to data security and confidentiality norms. The absence of a BOQ implies a software licence solution rather than hardware items.

The opportunity is positioned as a high-assurance software procurement in the education/government sector, demanding formal OEM authorisation, comprehensive warranty, and a robust SLAs documentation process. Bidders should prepare to demonstrate license models, deployment modes, and lifecycle maintenance in line with OEM policy. Unique clauses enforce no unauthorized licences and require OEM-backed support with patches, bug fixes, and version updates. Successful bidders will provide formal documentation demonstrating compliance with data protection and cybersecurity obligations.

Technical Specifications & Requirements

• Product Type: DIGITAL FORENSIC PLATFORM SOFTWARE under PAC-only deployment
• Licence Scope: Various licence types with period of subscription (in years) and renewal terms; concurrent user limits to be specified
• Hosting/Deployment: Hosting environment and installation scope to be defined; deployment mode options to be clarified
• OEM Support: Mandatory OEM-backed support; includes bug fixes, patches, version updates, and remote support
• Versions & Upgrades: Updates during warranty at no cost; major upgrades may be chargeable with clear bid indication
• Training: Training options with a specified number of days; exact training days to be defined by bidder and OEM
• Warranty: Comprehensive warranty of minimum 3 years on-site, with extension potential for up to 3 more years via separate agreement
• Data Security: Compliance with data protection and cybersecurity norms; confidential handling of research/Investigation data
• Documentation: OEM Authorization Certificate required; ensure licensing integrity and prohibition of trial/freeware/cracked licenses
• Other: No BOQ items; licensing terms and option clause allow quantity variation up to 25%; delivery period tied to last delivery order date with minimum 30 days extension

Terms, Conditions & Eligibility

• OEM Authorization: Bidder must be OEM or OEM-authorised partner; provide OEM Authorization Certificate
• Warranty & SLA: Minimum 3 years warranty on-site; subsequent AMC/CMC to be defined; SLA to be shared
• Data Security: Strict confidentiality; no data access outside Purchaser control; compliance with applicable norms
• License Integrity: Only genuine/licensed software; prohibition of trial or cracked licenses
• Delivery: Delivery terms governed by option clause; extended time calculations based on quantity variation
• Eligibility: Blacklisted/debarred entities are ineligible; vendor must demonstrate capability for OEM-backed support
• Support: Ongoing support including bug fixes, patches, and version updates; OEM-documented support period
• Training: Training provisioned; number of training days to be specified by vendor
• Documentation: Submission of GST, PAN, experience certificates, financials, and OEM authorizations per terms
• Net Effect: The bidder must submit complete OEM-backed software licensing package with clear cost and SLAs