Tender Overview
The Indian Army, Department Of Military Affairs, seeks procurement of a broad range of medicines and related items at SENAPATI, MANIPUR 795007. The scope includes 42 BOQ items covering multiple drug categories and medical consumables, with a flexible quantity clause allowing ±25% adjustment. A strong emphasis is placed on post-award service, warranty, and robust after-sales support. Bidders must demonstrate ISO 9001 compliance, BIS licensing, and OEM authorisations for imported products, ensuring Indian after-sales presence. The contract emphasizes timely servicing and adherence to service levels, with material testing and quality verification as decisive acceptance criteria. Unique aspects include mandatory certificates and a capability to handle both bulk procurement and supply chain support during currency of the contract.
Technical Specifications & Requirements
- Product category: Pharmaceuticals and related medical supplies as listed in the BOQ (42 items).
- Standards/certifications: ISO 9001 certification for bidder or OEM; BIS licence and type test certificates; OEM authorization for imported items; Material Test Certificate to be submitted with supply.
- Quality & testing: Buyer’s lab to perform material testing; results govern acceptance; mandatory submission of relevant certificates with bid.
- OEM/after-sales: Imported products require registered Indian office for after-sales service; certificate must be provided.
- Service & warranty: Dedicated service personnel for timely servicing during warranty per SLA; 25% quantity adjustment option during contract and extended delivery windows as per clause.
Terms & Eligibility
- EMD: Amount not disclosed in provided data; bidders must meet general tender documentation requirements.
- Delivery: Delivery window impacted by option clause; additional time formula provided; minimum 30 days for extended quantity delivery.
- Documentation: GST, PAN, experience certificates, financial statements; ISO 9001, BIS, and type-test certificates; OEM authorisations for imported items; Material Test Certificate.
- Warranty: Warranty-support obligations with dedicated technical staff during warranty period as per SLA.
- OEM/Imports: Indian registered office for after-sales support required for imported items.
- Compliance: Bidders must upload all specified certificates or risk rejection; terms emphasize strict adherence to added terms and conditions.