Tender Overview
The procurement by the Revenue And Disaster Management Department Odisha covers a Scanner (V3) system with an estimated value of ₹300,000 for delivery in Odisha. Scope includes supply, installation, testing and commissioning, with an optional 25% quantity adjustment during and after the contract. The tender mandates OEM or authorized seller presence in India for after‑sales support, and ISO 9001 certification. Unique aspects include on‑site warranty and dedicated service channels, plus a documented escalation matrix. This opportunity targets suppliers able to meet rapid delivery and robust after‑sales commitments in the state.
Technical Specifications & Requirements
- Scanner Type; Maximum Scan Size; Maximum Optical Resolution (Dpi)
- Simplex Colour Scan Speed at 200 dpi for Document Feeder (ppm)
- Duplex Colour Scan Speed for document (ipm) for Document Feeder
- Duplex Scanning capability; ADF Tray Capacity at 75 GSM (sheets)
- Connectivity options; Scan File Formats supported
- On Site Warranty period in years
- Compliance: ISO 9001 certification (vendor or OEM)
- OEM/Imported Products: registered Indian office required for after‑sales
- Service: dedicated toll‑free number and local service centres; escalation matrix required
Terms, Conditions & Eligibility
- Option Clause allows up to 25% quantity increase/decrease; extended delivery period adjustments follow the mathematical formula stated, with minimum 30 days.
- Supply scope includes Supply, Installation, Testing and Commissioning of goods.
- For imported products, OEM/authorized seller must have a registered Indian office for support.
- Service commitments include a dedicated support line and state‑level service centre availability; centre establishment within 30 days of award if not existing.
- ISO 9001 certification required; missing certificates may lead to rejection.
- Warranty service must rectify defects within 15 days; penalties of 0.5% of unit price per week for delays.
