GEM

Revenue And Disaster Management Department Odisha Scanner (V3) Procurement Odisha 2025 – IS0 9001 Certified, On‑Site Warranty

Posted

28 Oct 2025, 11:49 am

Deadline

07 Nov 2025, 12:00 pm

Value

₹3,00,000

Progress

Issue28 Oct 2025, 11:49 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

5

Bid Type

Two Packet Bid

Key Highlights

  • ISO 9001 certification mandatory for bidder or OEM
  • OEM/authorized seller must have registered Indian office for after‑sales
  • Dedicated toll‑free service line and state‑level service centres required
  • Delivery/extension logic: 25% quantity flexibility with minimum 30 days additional time
  • On‑site warranty applicable; 15‑day service/rectification window
  • Penalties: 0.5% of unit price per week for warranty delays
  • Supply includes installation, testing and commissioning
  • Document formats and connectivity details to be specified in bid

Categories 1

Tender Overview

The procurement by the Revenue And Disaster Management Department Odisha covers a Scanner (V3) system with an estimated value of ₹300,000 for delivery in Odisha. Scope includes supply, installation, testing and commissioning, with an optional 25% quantity adjustment during and after the contract. The tender mandates OEM or authorized seller presence in India for after‑sales support, and ISO 9001 certification. Unique aspects include on‑site warranty and dedicated service channels, plus a documented escalation matrix. This opportunity targets suppliers able to meet rapid delivery and robust after‑sales commitments in the state.

Technical Specifications & Requirements

  • Scanner Type; Maximum Scan Size; Maximum Optical Resolution (Dpi)
  • Simplex Colour Scan Speed at 200 dpi for Document Feeder (ppm)
  • Duplex Colour Scan Speed for document (ipm) for Document Feeder
  • Duplex Scanning capability; ADF Tray Capacity at 75 GSM (sheets)
  • Connectivity options; Scan File Formats supported
  • On Site Warranty period in years
  • Compliance: ISO 9001 certification (vendor or OEM)
  • OEM/Imported Products: registered Indian office required for after‑sales
  • Service: dedicated toll‑free number and local service centres; escalation matrix required

Terms, Conditions & Eligibility

  • Option Clause allows up to 25% quantity increase/decrease; extended delivery period adjustments follow the mathematical formula stated, with minimum 30 days.
  • Supply scope includes Supply, Installation, Testing and Commissioning of goods.
  • For imported products, OEM/authorized seller must have a registered Indian office for support.
  • Service commitments include a dedicated support line and state‑level service centre availability; centre establishment within 30 days of award if not existing.
  • ISO 9001 certification required; missing certificates may lead to rejection.
  • Warranty service must rectify defects within 15 days; penalties of 0.5% of unit price per week for delays.

Key Specifications

  • Product: Scanner (V3) with document feeder

  • Capacity: ADF tray capacity defined for 75 GSM paper

  • Connectivity: required; formats for scanned outputs

  • Performance: specified DPI, ppm/ipm speeds for colour duplex, etc.

  • Warranty: on‑site, with 15‑day service commitment

Terms & Conditions

  • Delivery flexibility up to 25% quantity change with extension rules

  • Supply includes installation, testing and commissioning across Odisha

  • ISO 9001 certification and Indian‑office presence for OEM

  • Dedicated service channels and escalation matrix mandatory

  • Warranty service window of 15 days; penalties for delays

Important Clauses

Payment Terms

Not specified in data

Delivery Schedule

Delivery period linked to original delivery order; option clause may extend time with formula and minimum 30 days

Penalties/Liquidated Damages

0.5% of unit price per week for delay in warranty service

Bidder Eligibility

  • ISO 9001 certification held by bidder or OEM

  • Registered Indian office for after‑sales support

  • Experience in supplying scanners with similar specifications

Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Generic Scanner Type Sheet Fed
Generic Maximum Scan Size A4 and Legal, A4, Legal and A3, A4, Legal, A3 and A3+ Or higher
Performance Maximum Optical Resolution (in Dpi) 600, 1200, 2400, 4800 Or higher
Performance Simplex Colour Scan Speed at 200 dpi (in ppm) for Document Feeder 41 to 45, 46 to 50, 51 to 60, 61 to 70, 71 to 80, 81 to 90, 91 to 100, 101 to 120, 121 to 140, 141 to 160 Or higher
Performance Duplex Colour Scan Speed for document (in ipm) for Document Feeder 81 to 90, 91 to 100, 101 to 120, 121 to 140, 141 to 160, 161 to 180, 181 to 200, 201 to 220, 221 to 240, 241 to 260, 261 to 280 Or higher
Document Handling Duplex Scanning Yes Or higher
Document Handling Automatic Document Feeder (ADF) Tray Capacity at 75 GSM (in Number of sheets) Not Applicable, 5 to 10, 11 to 20, 21 to 30, 31 to 40, 41 to 50, 51 to 100, 101 to 150, 151 to 200, 201 to 300, 301 to 500 Or higher
Compatibility Connectivity 1 x USB
Compatibility Scan File Formats .PDF, .TIFF, .JPG, .JPEG, .PNG, .BMP
Certification On Site Warranty (in Years) 3 Or higher

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Required Documents

1

GST registration certificate

2

PAN card

3

ISO 9001 certificate (or OEM certificate evidence)

4

OEM authorization letter (for non‑OEM bids)

5

Technical compliance certificates showing scanner specifications

6

Evidence of Indian registered office for after‑sales support

7

Service centre details or plan to establish within 30 days

8

Escalation matrix with contact numbers

Frequently Asked Questions

How to bid for scanner tender in Odisha 2025 for Revenue Department

Bidders should ensure ISO 9001 certification, Indian registered office for after‑sales, and a dedicated support line. Submit GST, PAN, OEM authorizations, and technical compliance certificates. The bid includes supply, installation, testing and commissioning with on‑site warranty and a 15‑day service window; EMD not stated.

What documents are required for scanner procurement Odisha 2025

Required documents include GST certificate, PAN, ISO 9001 proof, OEM authorization, technical compliance certificates, evidence of Indian office, service centre plan, and escalation matrix with contacts. Ensure bid clearly demonstrates ability to install and commission with after‑sales support in Odisha.

What are the technical specifications for scanner V3 Odisha bid

Specifications cover scanner type, maximum scan size, optical resolution, colour simplex speed at 200 dpi (ppm), duplex colour speed (ipm), duplex scanning, ADF capacity at 75 GSM, connectivity, and scan file formats. On‑site warranty period is required; ensure ISO 9001 is satisfied.

When is delivery required for the Odisha scanner tender 2025

Delivery timeline follows original delivery order; option clause allows up to 25% quantity changes during contract with minimum 30 days added time. If not specified, ensure readiness to establish a local service centre within 30 days of award.

What are the warranty terms for scanner procurement Odisha

Warranty requires timely service within 15 days of defect notification; if delayed, 0.5% of unit price per week as penalty. On‑site warranty is specified; ensure service escalation matrix and toll‑free support are in place.

What certifications and after‑sales requirements are mandatory

Mandatory ISO 9001 certification and Indian registered office for OEM/authorised seller. Dedicated service centre presence in Odisha or plan to establish within 30 days post award, with escalation matrix and toll‑free support line.

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