Invitation to Bid - Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign

The eligibility requirements include being a registered entity, having at least 1 year of experience in social media management services, and achieving a minimum average annual turnover of ₹85 Lakhs from similar services over the last three years. The submission of relevant experience documents is also mandatory for the evaluation process.

Bidders must present documents including but not limited to evidence of past projects related to social media management, turnover certificates, and any additional documents requested in the tender’s Additional Terms and Conditions (ATC). It is essential to fulfill all certificate requirements to avoid disqualification.

To register for the bidding process, you need to create an account on the government e-marketplace (GEM) platform. Once registered, you can access and apply for the tender by submitting your proposal and required documents through the system.

All documents should be submitted in PDF format. The tender documentation specifies the formats and sizes required, ensuring clarity and professionalism in all submissions.

The technical specifications entail producing quality content tailored for various social media platforms, managing customer interactions effectively, providing comprehensive reporting, and implementing effective campaign strategies in alignment with Coal India Limited’s brand objectives.

Bidders must adhere to industry-standard quality benchmarks for content creation and social media engagement. Specific quality metrics may be outlined in the tender document and will be evaluated during the assessment process.

Yes, bidders must ensure compliance with all applicable taxation laws and any specific government procurement policies, including 'Make in India' initiatives and local content procurement rules as part of the selection criteria.

The EMD amount for this tender is ₹1,76,115, and this must be submitted alongside the proposal in accordance with the tender requirements.

Successful bidders may be required to furnish a performance security deposit, the specifics of which are detailed in the tender documents. This serves as a guarantee to fulfill the contract obligations adequately.

Contractual payment terms will be specified in the tender documents, typically outlining payment milestones tied to deliverables or periodic invoicing based on progress.

The price evaluation will be conducted using the Total Value Wise Evaluation method, considering both the technical and financial proposals of the bidders to ensure a fair and thorough assessment process.

Bidders must submit their proposals electronically through the government e-marketplace (GEM) portal, following the specified submission guidelines laid out in the tender documents.

Results from the tender evaluation will be announced as per the timelines specified in the tender documents. Bidders will be duly informed via the GEM platform regarding evaluations and any further proceedings.

Yes, MSEs may benefit from preferential treatment and exemptions as per government policies. Bidders claiming such benefits must submit the requisite documentation to validate their claim.

Startups may be eligible for certain relaxations and benefits under government initiatives aimed at promoting entrepreneurship. Detailed provisions can be found in the relevant sections of the tender documentation.

The tender complies with 'Make in India' policies by encouraging local content and promoting the procurement of products and services from domestic sources, thereby supporting local economies and innovation.