Directorate Of Municipal Administration Karnataka Cleaning, Sanitation & Disinfection Service Tender 2026 - Outcome Based Industrial Outdoor Contract

Tender Overview

Organization: Directorate Of Municipal Administration, Urban Development Department, Karnataka. Product/Service: Cleaning, sanitation and disinfection service (outdoor, outcome-based contract). EMD: ₹200,000. Quantity/Contract scope: Quantity/duration adjustable up to 25% at contract issue; post-issuance adjustments allowed only up to 25%. Location: Karnataka state, India. Key differentiator: Outcome-based service model with dedicated service support and payroll engagement rules. The tender emphasizes on-site service capability and robust escalation processes. Bidders should note mandatory in-state service office and dedicated toll-free support. Unique requirement includes ensuring a minimum payroll of 20% of total manpower on the bidder’s payroll for at least one year.

Technical Specifications & Requirements

• Service category: Cleaning, sanitation and disinfection for outdoor environments under an outcome-based framework in Karnataka.
• EMD: ₹200,000 to be submitted as part of bid.
• Contract flexibility: Quantity or duration can be revised up to 25% at contract issue; post-issuance change limit remains 25%.
• Service office: Required presence of bidder’s service office within the state of the consignee; submission of documentary evidence.
• Support infrastructure: Dedicated toll-free number and formal escalation matrix for service support.
• Manpower condition: At least 20% of required manpower must be on the service provider’s payroll for at least one year; documents to be uploaded for verification.
• BOQ/Items: No BOQ items listed; no specific itemized technical specs available.
• ATC/Certificates: Upload of required certificates as per bid document to avoid rejection; country/state-level compliance.

Terms, Conditions & Eligibility

• EMD: ₹200,000.
• Office requirement: Service provider must maintain an in-state office in Karnataka; documentary evidence required.
• Support/Escalation: Must provide a dedicated toll-free number and an escalation matrix.
• Payroll rule: Minimum 20% of manpower on bidder payroll for at least one year.
• Contract terms: Quantity/duration flexibility up to 25%; acceptance of revised contract parameters is mandatory.
• Documentation: Upload all certificates and documents sought in BID, ATC, Corrigendum; non-submission may lead to rejection.
• Experience/Eligibility: Detailed eligibility criteria to be submitted as per buyer terms; adherence to service delivery norms is essential.