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The Department Of Consumer Affairs in Ranchi, Jharkhand seeks a service contract with an estimated value of ₹11,500,000. The tender shows no BOQ items and provides a 25% option to adjust contract quantity or duration at tender issuance, with a parallel 25% scope increase allowed for lumpsum service contracts on provider consent. Location is clearly identified as RANCHI, JHARKHAND – 829205. The procurement category is listed as Custom Bid for Services, but specific service scope is not described in the data, requiring bidders to seek clarification on deliverables and service boundaries.
Key differentiator is the eligibility to adjust scope by up to 25% and the absence of explicit product specs in the tender data, which implies a flexible but undefined service envelope. Bidders should prepare for a range of service interpretations and seek precise clarification on required outcomes, SLAs, and acceptance criteria to align their bids with client expectations.
Product/Service: Not specified in BOQ; bidders must define service scope
Estimated contract value: ₹11,500,000
Quantity/Delivery: Up to 25% increase permitted
Standards/Certifications: Not specified; require clarification in bid
Location: Ranchi, Jharkhand 829205
EMD and exact payment terms are not disclosed in the tender data
25% quantity or duration adjustment allowed at issue and post-issuance
Upload required certificates as per Bid Document, ATC, Corrigendum
Payment terms to be clarified; current data does not specify schedules or milestones
Delivery timeline and SLA details are not provided in the tender data
Penalty provisions or LD rates are not disclosed; bidders should request in bid clarifications
Proven experience in similar service contracts (3+ years preferred)
Financial stability evidenced by audited statements
Compliance with GST, PAN, and requisite regulatory registrations
Quantity
1
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Bid Type
Two Packet Bid
Bid Validity
45 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Min. Avg. Annual Turnover
51
Experience Required
3 Year (s)
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - ----
Advisory Bank
State Bank of India
ePBG Percentage
0.01%
ePBG Duration (Months)
12
Delivery Locations
1
Delivery Cities
Ranchi
Delivery Pincodes
834006
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Johnson Deogam | 834006,RVC Road, Kanke | Ranchi | Jharkhand | 834006 | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar service contracts
Financial statements or turnover proof
EMD submission document (if required by final terms)
Technical bid document and compliance certificates
OEM authorizations or product/service certifications (if applicable)
Bid document uploads per ATC and Corrigendum
Key insights about JHARKHAND tender market
Bidders must prepare an eligible technical bid showing scope for services, attach GST registration, PAN, experience certificates, financial statements, and any OEM authorizations. The tender includes a 25% quantity/duration adjustment clause; ensure readiness to adapt scope and confirm delivery expectations with the procuring department.
Submit GST certificate, PAN, experience certificates for similar work, financial statements, and technical bid documents. Include EMD submission proof if required, along with any ATC or Corrigendum-specified certificates. OEM authorizations should be provided if applicable to the service category.
Demonstrate 3+ years of relevant service experience, maintain financial stability through audited statements, and provide essential registrations (GST, PAN). Ensure readiness to comply with the 25% scope adjustment clause and clear delivery/SLA expectations after issuance.
The tender indicates an estimated contract value of ₹11,500,000. Bidders should propose pricing aligned to this value, accounting for potential 25% scope adjustments and any associated service levels or milestones defined during contract finalization.
Delivery timelines are not specified in the data provided. Bidders should seek clarification on target start date, phase-wise milestones, and acceptance criteria to ensure alignment with the Department Of Consumer Affairs’ expectations.
Prepare to scale either quantity or contract duration by up to 25% at the time of contract issue and post-issuance, with the caveat that the service provider must consent to any scope increase. Include contingency pricing in the bid to cover potential changes.
The tender data does not specify standards; bidders should request confirmation on any mandatory certifications (e.g., IS, ISO, BIS) or client-specific compliance, and include a plan for obtaining required certifications if needed.
Payment terms are not detailed in the data. Bidders should obtain confirmation on milestones, invoicing schedules, and any advance or retention terms, ensuring alignment with procurement policy and timely payment upon acceptance of deliverables.