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Indian Oil Corporation Limited Marketing Division Track & Trace AMC for Pre-owned Software and Cloud Hosting Guntur Andhra Pradesh 2-year 2026

Bid Publish Date

21-Feb-2026, 3:09 pm

Bid End Date

28-Feb-2026, 4:00 pm

Value

₹14,48,738

Location

GUNTUR , ANDHRA PRADESH

Progress

Issue21-Feb-2026, 3:09 pm
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Categories 6

TECHNICAL SERVICES OTHER SERVICE WATER LEVEL RECORDER POSTAL AND COURIER SERVICES SOFTWARE MICROCENTRIFUGES

Tender Overview

Organization: Indian Oil Corporation Limited, Marketing Division, Guntur region, Andhra Pradesh. Procurement: AMC/CMC for a Track and Trace project software package and cloud hosting support for a 2-year term. Estimated value: ₹14,48,738. Location: GUNTUR, ANDHRA PRADESH - 522001. Tender targets vendors capable of software maintenance and cloud hosting for pre-owned systems, with an emphasis on integration with existing IOCL infrastructure. Unique feature includes a 25% quantity/duration adjustment window at contract issuance and post-issuance; bidders must be empanelled with IndianOil MD.

Technical Specifications & Requirements

  • No BOQ items listed; no explicit product specs provided in the tender data. Expected scope covers AMC/CMC for an existing Track and Trace software package and cloud hosting services for 24 months.
  • Key requirements inferred: vendor must be capable of software maintenance, remote diagnostic support, and scalable cloud hosting with data integrity and uptime support.
  • Critical compliance notes include the mandatory empanelment with IOCL MD and adherence to internal buyer terms.
  • If specifications emerge, bidders should align with standard software AMC practices, SLA-based support, and secure cloud hosting.

Terms & Eligibility

  • Quantity/duration may be increased or decreased by up to 25% at contract issue and again post-issuance.
  • Only bidders registered/empanelled with India IOCL MD are eligible; unsolicited offers may be rejected.
  • No BOQ items; no explicit EMD amount disclosed in the available data.
  • Ensure readiness for potential contract award to approved panel vendors and comply with IOCL’s tender terms and ATC clauses.

Key Specifications

  • Product/service names: Track and Trace software maintenance, cloud hosting for pre-owned systems

  • Quantities/values: Estimated value ₹14,48,738 for 24 months

  • EMD: Not specified in available data

  • Experience: Prior AMC/CMC for similar software and cloud hosting

  • Standards/Certifications: Not specified in tender data; bidders should adhere to IOCL internal ATC

  • Delivery/Installation: Cloud hosting and remote software support to be delivered over 24 months

  • Warranty/Support: 2-year AMC coverage with SLA-based support

Terms & Conditions

  • EMD amount not disclosed; bidders should verify during bid submission

  • Empanelment with IndianOil MD is mandatory for bid consideration

  • Contract quantity/duration can vary by up to 25% at issuance and post-issuance

Important Clauses

Payment Terms

Payment terms to be defined inATC; ensure alignment with AMC invoicing and SLAs

Delivery Schedule

Cloud hosting and software maintenance to commence upon contract award; SLA-based delivery over 24 months

Penalties/Liquidated Damages

LD/penalties to be specified in ATC based on service uptime and response times

Bidder Eligibility

  • Must be registered/empanelled with IndianOil MD

  • Demonstrate experience in Track and Trace software AMC/CMC

  • Provide financial stability and prior cloud hosting capability

Documents 6

GeM-Bidding-8919393.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for Track and Trace AMC/CMC

4

Financial statements

5

EMD documents (if required by IOCL terms)

6

Technical bid documents showing AMC capabilities

7

OEM authorizations (software/vendor)

8

Empanelment proof with IndianOil MD

Frequently Asked Questions

Key insights about ANDHRA PRADESH tender market

How to bid for the Track and Trace AMC in Guntur IOCL?

Bidders must be empanelled with IndianOil MD and submit AMC credentials for software maintenance and cloud hosting. Ensure readiness of GST, PAN, and financials, plus OEM authorizations. The 25% quantity/duration adjustment clause may affect scope; confirm final values before submission.

What documents are required for IOCL tender participation in Andhra Pradesh?

Submit GST certificate, PAN, two to three years of financial statements, experience certificates for similar AMC/CMC, OEM authorizations, and IOCL MD empanelment proof. Include technical bid detailing cloud hosting capabilities and SLA commitments.

What are the key eligibility criteria for IOCL Track and Trace AMC?

Eligibility hinges on IOCL MD empanelment, demonstrated track record in Track and Trace software AMC, and financial stability. Vendors must provide SLA-based hosting and maintenance capabilities for 24 months and align with 25% variation policy.

What is the estimated value and scope of the IOCL tender in Guntur?

Estimated value is ₹14,48,738 for 24 months of AMC/CMC covering Track and Trace software and cloud hosting. No BOQ items were listed; scope depends on approved panel and ATC terms, with potential changes up to 25% by contract issuance.

How are delivery and payment terms defined for IOCL AMC contracts?

Delivery is SLA-guided for cloud hosting and software maintenance over 24 months. Payment terms are defined in ATC; expect periodic invoicing aligned to milestones and service levels, with penalties for downtime per SLA.

What standards or certifications are required for the IOCL tender?

Specific standards are not detailed in the available data. Bidders should ensure OEM authorizations exist and comply with IOCL ATC clauses, while maintaining a robust security and uptime strategy for cloud hosting.

What is the purpose of the 25% contract variation clause in this tender?

The buyer may alter contract quantity or duration by up to 25% at issuance and post-issuance, compelling bidders to plan scalable staffing and resources, and to adjust pricing and SLAs accordingly.

When will IOCL reveal the detailed terms after empanelment?

After empanelment, IOCL releases the full ATC and final bid terms. Bidders should monitor IOCL communications; the ATC will specify EMD, delivery milestones, and exact payment schedule.

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