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Indian Army Repair & Servicing Tender Haridwar Uttarakhand 2026 - Atta Kneading Machine & Allied Equipment Maintenance Standards

Bid Publish Date

15-Aug-2026, 8:21 pm

Bid End Date

25-Aug-2026, 9:00 pm

Progress

Issue15-Aug-2026, 8:21 pm
AwardPending

Key Highlights

  • Indian Army procurement for on-site repair and servicing of 18 listed kitchen and facility equipment in Haridwar, Uttarakhand
  • OEM/authorized service capability required with minimum 4 years residual market life for offered products
  • Board of Officers to conduct pre-dispatch and post-receipt inspections at designated sites
  • Mandatory submission of PAN, GSTIN, cancelled cheque and EFT mandate; GST treated as per actuals or applicable rate

Tender Overview

The opportunity is issued by the Indian Army (Department of Military Affairs) for the repair and servicing of multiple kitchen and facility equipment at a central location in Haridwar, Uttarakhand. The scope encompasses 18 items including Atta kneading machines, vegetable cutters, chapati makers, peelers, fridges, fans, RO units, water dispensers, water coolers, air curtains and related components. The procurement emphasizes replacement/maintenance services with on-site commissioning at HQ BEG & Centre, Roorkee as the delivery/installation address. A key differentiator is the reliance on OEM or authorized service capability with strict adherence to non-obsolescence and a minimum residual market life of 4 years. The tender requires vendors to demonstrate prior govt-sector experience and credible financial health, supported by audited statements and certificates.

Technical Specifications & Requirements

  • No explicit device-level technical specs are published in the tender text; however, the list of items to be repaired/serviced includes: 02 x Atta Kneading Machine, 01 x Vegetable Cutting Machine, 01 x Chapati Maker, 01 x Potato Peeler, 01 x Deep Fridge 320 L, 01 x Double Door Fridge, 04 x Pedestal Fans, 02 x Heavy Duty Pedestal Fans, 22 x Fly Catcher, 01 x Food Warmer, 04 x RO 150 Ltr, 38 x Water Dispenser, 03 x Water Cooler, 02 x 50 Ltr RO, 01 x RO Filter Change, 05 x Wall Fan, 09 x Air Curtain motor winding, 02 x Rice Boiler. Deliverables encompass repair, servicing and likely installation/commissioning at HQ BEG & Centre, Roorkee. Certifications/standards are not enumerated; bidders must ensure compatibility, timely delivery and post-service maintenance.

Terms, Conditions & Eligibility

  • EMD: Not disclosed within the provided text; bidders must consult tender documents for exact amount or percentage.
  • Experience: Minimum 3 years of regular manufacturing/supply of the same or similar category products to Central/State Govt or PSUs; copies of relevant contracts required.
  • Turnover: Minimum average turnover over the last 3 financial years as indicated in the bid document; if company is younger, turnover is calculated post-incorporation.
  • GST/PAN/Bank docs: Submit PAN, GSTIN, cancelled cheque, and EFT mandate certified by bank.
  • Inspection: Pre-dispatch and post-receipt inspections may be conducted by Board of Officers; performance is contingent on successful inspection.
  • Obsolescence: Bidder must offer non-obsolete products with at least 4 years residual market life; OEM alignment required.
  • Delivery/Installation: On-site delivery at HQ BEG & Centre, Roorkee; installation/commissioning is included if within scope.
  • Payment: GST payable by bidder; reimbursement as per actuals or the applicable rate, not exceeding quoted GST.
  • Documentation: Upload all required corporate and technical certificates to avoid rejection.
  • Evaluation: Rejection risk if certificates or documents are missing or non-compliant with bidder requirements.

Key Specifications

  • Itemized repair/servicing scope for 18 equipment types including Atta Kneading Machine, Veg Cutter, Chapati Maker, Potato Peeler, Deep Freezer 320 L, Double Door Fridge, Pedestal Fans, Fly Catcher, Food Warmer, RO units, Water Dispenser, Water Cooler, Wall Fans, Air Curtains, Rice Boiler

  • No explicit technical specs published; focus on service capability, compatibility with OEM standards, and on-site commissioning

  • Performance/quality expectations tied to Board of Officers inspections and non-obsolescence condition

Terms & Conditions

  • Delivery/installation at HQ BEG & Centre, Roorkee with possible on-site commissioning

  • 3-year govt experience with similar product category and 4-year residual market life

  • Mandatory documents: PAN, GSTIN, cancelled cheque, EFT mandate; audited turnover certificates

Important Clauses

Payment Terms

GST payable by bidder; reimbursement as per actuals or applicable GST rate; no explicit advance payment terms published

Delivery Schedule

Delivery/installation to HQ BEG & Centre, Roorkee; pre-dispatch/post-receipt inspections may be mandated

Penalties/Liquidated Damages

Not explicitly stated; subject to inspection outcomes and timely delivery; refer to ATC and contract for LD terms

Bidder Eligibility

  • Regularly manufactured and supplied similar category products to govt organizations for 3 years

  • Demonstrable contracts supporting yearly quantities for each year

  • Financial stability evidenced by audited statements or CA certificate over last 3 years

Authority & Contact

Organization

Indian Army

Office Name

Not disclosed yet

Grievance Contact

[email protected]

Tender Data

Bid Details

Quantity

18

Category

Repair and servicing of 02 x Atta Kneading Machine

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

RA Qualification Rule

H1-Highest Priced Bid Elimination

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Purchase Preference

No

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

1

Past Performance

80 %

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Repair and servicing of 02 x Atta Kneading Machine , Repair and servicing of 01 x Vegetable cutting machine , Repair and servicing of 01 x Chapati Maker , Repair and servicing of 01 x Potato Peeler Machine , Repair and servicing of 01 x Deep Fridge 320 L , Repair and servicing of 01 x Double Door Fridge , Repair and servicing of 04 x Pedestal Fan , Repair and servicing of 02 x Heavy Duty Pedestal Fan , Repair and servicing of 22 x Fly Catcher , Repair and servicing of 01 x Food Warmer , Repair and servicing of 04 x RO 150 Ltr , Repair and servicing of 38 x Water Dispenser , Repair and servicing of 03 x Water Cooler , Repair and servicing of 02 x 50 Ltr RO , Repair and servicing of 01 x RO Filter Change , Repair and servicing of 05 x Wall Fan , Repair and servicing of 09 x Air Curtain motor winding , Repair and servicing of Rice Boiler

Delivery Details

Max Delivery Days

60

Delivery Locations

1

Delivery Cities

HARIDWAR

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-HARIDWARHARIDWAR--160-

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENTINDIAN ARMY

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Documents 4

GeM-Bidding-9761695.pdf

Main Document

BOQ Document

BOQ

BOQ Document

BOQ

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Bill of Quantities (BOQ) 18 Items Sign in for GEM prices

#1

Repair and servicing of 02 x Atta Kneading Machine

As per technical specifications

1 job Delivery: 60 days
#2

Repair and servicing of 01 x Vegetable cutting machine

As per technical specifications

1 job Delivery: 60 days
#3

Repair and servicing of 01 x Chapati Maker

As per technical specifications

1 job Delivery: 60 days
#4

Repair and servicing of 01 x Potato Peeler Machine

As per technical specifications

1 job Delivery: 60 days
#5

Repair and servicing of 01 x Deep Fridge 320 L

As per technical specifications

1 job Delivery: 60 days
#6

Repair and servicing of 01 x Double Door Fridge

As per technical specifications

1 job Delivery: 60 days
#7

Repair and servicing of 04 x Pedestal Fan

As per technical specifications

1 job Delivery: 60 days
#8

Repair and servicing of 02 x Heavy Duty Pedestal Fan

As per technical specifications

1 job Delivery: 60 days
#9

Repair and servicing of 22 x Fly Catcher

As per technical specifications

1 job Delivery: 60 days
#10

Repair and servicing of 01 x Food Warmer

As per technical specifications

1 job Delivery: 60 days
#11

Repair and servicing of 04 x RO 150 Ltr

As per technical specifications

1 job Delivery: 60 days
#12

Repair and servicing of 38 x Water Dispenser

As per technical specifications

1 job Delivery: 60 days
#13

Repair and servicing of 03 x Water Cooler

As per technical specifications

1 job Delivery: 60 days
#14

Repair and servicing of 02 x 50 Ltr RO

As per technical specifications

1 job Delivery: 60 days
#15

Repair and servicing of 01 x RO Filter Change

As per technical specifications

1 job Delivery: 60 days
#16

Repair and servicing of 05 x Wall Fan

As per technical specifications

1 job Delivery: 60 days
#17

Repair and servicing of 09 x Air Curtain motor winding

As per technical specifications

1 job Delivery: 60 days
#18

Repair and servicing of Rice Boiler

As per technical specifications

1 job Delivery: 60 days

Categories 25

Required Documents

1

Copy of PAN Card

2

Copy of GSTIN

3

Copy of Cancelled Cheque

4

Copy of EFT Mandate certified by Bank

5

Audited financial statements or CA certification showing 3-year turnover

6

Evidence of 3 years govt/PSU experience with relevant contracts

7

OEM authorization (where applicable) and technical compliance certificates

8

Any certificates relevant to non-obsolescence and product lifecycle (minimum 4 years residual life)

Frequently Asked Questions

Key insights about UTTARAKHAND tender market

How to bid for Indian Army repair and servicing tender in Haridwar?

Bidders must meet govt experience criteria (3 years in supplying similar items), provide PAN, GSTIN, cancelled cheque, EFT mandate, and audited turnover; ensure non-obsolescence of products (>=4 years life) and readiness for Board of Officers inspections at HQ BEG & Centre, Roorkee. Include OEM authorizations if applicable.

What documents are required for the Haridwar repair tender submission?

Submit PAN, GSTIN, cancelled cheque, EFT mandate, audited financial statements or CA certificate for turnover, evidence of 3-year govt/PSU experience with contracts, OEM authorizations, and technical compliance certificates; ensure all certificates are current and upload as part of bid.

What delivery conditions exist for on-site repair in Roorkee under this tender?

Delivery/installation is at HQ BEG & Centre, Roorkee; pre-dispatch and post-receipt inspections may apply; ensure readiness for on-site commissioning if scope covers installation; coordinate with inspection agency Board of Officers as required.

What is the minimum experience requirement for bidders for this Army tender?

Bidders must have 3 years of regular manufacturing and supplying similar category products to govt entities; provide copies of relevant contracts demonstrating yearly quantity fulfillment; in case of bunch bids, highest-valued primary product must meet criteria.

Are there any obsolescence restrictions for products in this procurement?

Yes, bidders must offer non-obsolete products with at least 4 years residual market life; OEM alignment is required and products should not be declared end-of-life by the OEM during the bid period.

How is GST handled for this repair and servicing tender in Haridwar?

GST reimbursement will be provided as actuals or applicable rates, whichever is lower, and will not exceed the quoted GST percentage; bidders must determine GST applicability prior to quoting and factor it into pricing.

What standards or certifications are explicitly required in this Army tender?

The tender text does not publish explicit standard codes; bidders must ensure OEM compatibility, non-obsolescence, and supply of certificates; Board of Officers may verify compliance and installation readiness during inspection.

What is the inspection process for the delivered repair items in this tender?

Inspection is conducted by the designated inspection agency (Board of Officers) either pre-dispatch at seller premises or post-receipt at the consignee site; failure to pass inspection can lead to rejection or LD as per contract terms.