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State Bank of India Queue Management System Tender Bhopal Madhya Pradesh 2026 ISI/AAA compliant not specified

Bid Publish Date

30-May-2026, 8:01 pm

Bid End Date

20-Jun-2026, 8:00 pm

EMD

₹20,74,400

Value

₹7,87,20,000

Location

BHOPAL , MADHYA PRADESH
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Progress

RA
Issue30-May-2026, 8:01 pm
Reverse AuctionCompleted
AwardCompleted
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Quantity

492

Bid Type

Two Packet Bid

Key Highlights

  • • Specific brand/OEM requirements: Not specified
  • • Technical certifications/standards: Not specified
  • • Special conditions: 25% quantity variation right; extended delivery period mechanics
  • • Important eligibility criteria: EMD ₹2,074,400; SBI procurement path; QMS knowledge
  • • Warranty/AMC requirements: Not specified
  • • Penalties/Performance bond: Not specified beyond EMD

Categories 2

INFORMATION CENTERS TICKETING SYSTEM

Tender Overview

State Bank of India invites proposals for a Queue Management System (QMS) in Bhopal, Madhya Pradesh. Estimated value is ₹78,72,00,000.00 with an EMD of ₹20,74,400.00. Tender scope references QMS procurement under SBI’s Department of Financial Services; location-specific requirements are tied to SBI procurement in central Madhya Pradesh. The terms include an option clause enabling up to 25% quantity variation at contracted rates, with delivery time adjustments based on the ratio of changed quantity to original quantity. No BOQ items or explicit technical specs are provided in the available data, limiting specification visibility.

Technical Specifications & Requirements

  • Procurement category: Queue Management System (QMS) for SBI operations in Bhopal.
  • No technical specifications were published in the tender data; bidders should prepare for standard QMS hardware/software integration, queue analytics, and user interface requirements as part of SBI procurement norms.
  • Key contractual mechanics include an option clause allowing +/- 25% quantity during contract execution and a delivery timeline recalibration formula: (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.
  • Emphasize compliance readiness for SBI audit and interoperability with existing financial services workflows.

Terms, Conditions & Eligibility

  • EMD: ₹20,74,400.00 (2.5% of estimated value) required as security deposit.
  • Quantity flexibility: up to 25% variation at contract placement and during currency.
  • Delivery timeline: recalculated but minimum delivery period of 30 days if extended.
  • Delivery terms: subject to option clause; bidders must comply with all terms including delivery extensions and quantity adjustments.
  • Documentation and submission must align with SBI tender requirements and ATC attachments.

Key Specifications

  • Product/service: Queue Management System (QMS) for banking environment

  • Quantity: Not disclosed in BOQ; subject to 25% variation under option clause

  • Estimated value: ₹78,72,00,000.00

  • EMD: ₹20,74,400.00

  • Standards/certifications: Not specified

  • Delivery: Minimum 30 days; delivery period adjusts with quantity changes

Terms & Conditions

  • EMD of ₹20,74,400 required and must be submitted with bid

  • Up to 25% quantity variation allowed during contract at contracted rates

  • Delivery period recalculation formula applies with a 30-day minimum

Important Clauses

Payment Terms

Not specified in data; typical SBI terms apply post acceptance and commissioning; bidders should request explicit payment milestones in returnable schedule

Delivery Schedule

Delivery time is flexible under option clause; minimum 30 days if extended; calculated based on increased quantity vs original quantity

Penalties/Liquidated Damages

Not specified in provided data; bidders should seek clarity on LD rates and performance bonds during final bid

Bidder Eligibility

  • Demonstrated experience with Queue Management System deployments for financial institutions

  • Financial capacity to support ₹78.72 million project value

  • Ability to meet EMD requirement of ₹2,074,400 and SBI procurement compliance

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Queue Management System (QMS)

Authority Records

MINISTRY OF FINANCEFINANCIAL SERVICES DEPARTMENT

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Documents 4

GeM-Bidding-9400632.pdf

Main Document

Buyer uploaded ATC document

ATC

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates in QMS or related ICT deployments

4

Financial statements and turnover details

5

EMD payment receipt or bank guarantee

6

Technical bid documents and compliance statements

7

OEM authorizations (if applicable) and installation capabilities

Reverse Auction Schedule

Completed

Start

05-Jul-2026, 5:00 pm

End

09-Jul-2026, 6:00 pm

Duration: 97 hours

Reverse Auction Document

✅ RA concluded. Check financial results for final rankings.

Reverse Auction Results Final Prices

These are the final prices after the reverse auction event. Prices may be lower than initial bids.

Rank Seller Final Price Item
L1VSERV INFOSYSTEMS PRIVATE LIMITED   Under PMA Winner ₹5,94,59,452Item Categories : Queue Management System (QMS)
L2OFFICE PLUS LIMITED (MII)   Under PMA₹7,02,32,584Item Categories : Queue Management System (QMS)
L3ETANDSS PRIVATE LIMITED (MII)   Under PMA₹7,50,50,850Item Categories : Queue Management System (QMS)
L4CAPITAL BUSINESS SYSTEMS PRIVATE LIMITED   Under PMA₹8,23,99,990Item Categories : Queue Management System (QMS)
L5AGMATEL INDIA PRIVATE LIMITED (MII)   Under PMA₹8,33,48,136Item Categories : Queue Management System (QMS)
L6AXIS INFOLINE PRIVATE LIMITED (MII)   Under PMA₹9,38,13,560Item Categories : Queue Management System (QMS)

🎉 L1 Winner

VSERV INFOSYSTEMS PRIVATE LIMITED   Under PMA

Final Price: ₹5,94,59,452

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for SBI queue management tender in Bhopal 2026?

Bidders must submit GST, PAN, and financial statements along with EMD ₹2,074,400. Provide QMS technical compliance, OEM authorizations if required, and installation capabilities. Ensure adherence to SBI procurement ATC and option clause allowing ±25% quantity variance with defined delivery recalculation formula.

What documents are required for SBI QMS tender in Bhopal?

Required documents include GST registration, PAN, experience certificates in QMS deployments, financial statements, EMD receipt, technical compliance documents, OEM authorization letters, and deployment/maintenance capabilities for banking environments.

What is the EMD amount for SBI queue management system tender?

The EMD specified is ₹2,074,400. This security must be provided to participate and is typically refundable after bid evaluation, subject to bid conditions and contract award terms.

What are the delivery terms for SBI QMS procurement in Madhya Pradesh?

Delivery is governed by an option clause allowing up to 25% quantity variation. The delivery period recalculation uses the formula: (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days. Ensure readiness for extended delivery if quantity changes occur.

What standards or certifications are required for SBI QMS tender?

No explicit standards are listed in the provided data. Bidders should anticipate SBI procurement norms requiring interoperability with existing systems, and request clarification on required certifications and ISI/ISO alignment during final bid submission.

When is the SBI queue management system tender expected to close in 2026?

The data does not specify submission deadlines. Bidders should monitor SBI procurement portal for bid calls and ATC attachments. Prepare to submit complete documents, financials, and technical bids aligned to the ATC terms once the sale window opens.

How does SBI verify eligibility for the QMS tender in Bhopal?

SBI verifies eligibility via experience in deploying QMS for financial services, financial stability demonstrated by statements, GST compliance, EMD submission, and OEM authorization where required. A robust installation and service capability is essential for eligibility.

What are the payment terms for the QMS supply contract with SBI?

Payment terms are not specified in the available data. Bidders should seek explicit milestones in the bid response and confirm SBI’s policy on advance payments, milestone-based releases, and final acceptance criteria before submission.

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