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The procurement is issued by the 100 Bedded Mother And Child Hospital Sira under the Health And Family Welfare Department Karnataka for a lump-sum facility management services contract that includes supply of hospital drugs and consumables. Location: Tumkur, Karnataka 561202. The contract scope covers management services with drugs/consumables included in the total contract value; a 25% variation in quantity or duration is allowed with consent. An office in the consignee state, dedicated service support, and an escalation matrix are mandatory. Past experience proof can be provided via contracts, invoices, or client execution certificates. This tender requires bidders to align with ATC disclosures and state-specific governance. The absence of BOQ items indicates a broad service and supply integration within the lump-sum price. Unique focus on local Karnataka service presence and compliance with buyer-added terms influences eligibility and bid submissions.
There are no detailed technical specs in the BOQ. Extracted requirements include:
Product/service category: Facility management services with hospital drugs and consumables included in lump-sum contract
Location constraint: Service provider office in Karnataka; Tumkur region compliance
Support requirements: Dedicated toll-free number and escalation matrix for service support
Experience evidence: Contract copies with invoices or client execution certificates accepted
ATC compliance: Tender includes buyer-uploaded ATC; bidders must adhere to additional terms
25% variation in contract quantity or duration with consent
Office presence requirement in Karnataka; documentary evidence needed
Dedicated toll-free service support and escalation matrix mandatory
Past experience proof acceptable via multiple documentation options
EMD amount not disclosed in tender data; prepare security as per norms
Not disclosed in tender data; bidders must conform to standard state lump-sum service contract payment practices and any ATC terms
No explicit delivery calendar; contract is lump-sum for facility management with integrated drug/consumable supply
No LD details provided; standard government procurement penalties may apply per ATC and contract terms
Must have Karnataka-based office or a confirmed branch in the state
Not in liquidation or bankruptcy; provide undertaking
Demonstrated experience with similar facility management or hospital supply contracts
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Services - LumpSum Based - Healthcare; TENDER FOR SUPPLY OF HOSPITAL DRUGS ITEAMS; Consumables to be provided by service provider (inclusive in contract cost)
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Tumakuru
Delivery Pincodes
572137
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Manjunatha T | 572137,100 Bedded Mother and Child Hospital, NH 4 Sira | Tumakuru | Karnataka | 572137 | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
PAN card
Experience certificates demonstrating past similar contracts
Financial statements (audited or certified)
EMD/Security deposit documents (as per state norms; amount not disclosed in tender data)
Technical bid/documentation showing service capability
OEM authorizations or approvals (if applicable)
Proof of Karnataka office location for service delivery
Escalation matrix and dedicated toll-free service support details
Contract copies, invoices, or execution certificates as proof of past experience
Key insights about KARNATAKA tender market
To bid, submit GST, PAN, and financial documents, plus past experience proofs (contract copies with invoices or execution certificates). Ensure a Karnataka service office, dedicated toll-free support, and an escalation matrix. Comply with ATC terms and prepare EMD as per local norms; respond to 25% variation clause in the contract.
Required documents include GST registration, PAN, audited financial statements, experience certificates, contract/invoice-based proofs, OEM authorizations if applicable, proof of Karnataka office, and details of toll-free support and escalation matrix for service delivery.
The tender data does not disclose the exact EMD amount. Bidders should prepare a security deposit aligned with state norms and the lump-sum service contract requirements, ensuring participation with compliant financial backing.
Eligibility includes Karnataka-based service presence, no liquidation status, valid GST/PAN, and demonstrated experience in similar facility management or hospital supply contracts, with acceptable past performance proofs such as contract copies and client execution certificates.
The buyer may increase or decrease contract quantity or duration by up to 25% at the time of contract issuance, with consent; post-issuance, the same 25% variation limit applies for the lumpsum service scope.
Bidders must provide a dedicated toll-free service number and a formal escalation matrix for service support, ensuring prompt issue resolution; documentary evidence of these capabilities must be included in bid submissions.