ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - RO 250 LPH
Indian Army
EAST SIKKIM, SIKKIM
Posted:
3 February 2026
Closed:
6 February 2026
GEM
GEM
BSNL DOT Jalgaon Maharashtra Precision Air Conditioner AMC Tender 2026
Bid Publish Date
07-Feb-2026, 7:47 pm
Bid End Date
02-Mar-2026, 12:00 pm
EMD
₹1,34,950
Value
₹67,47,523
Location
Progress
Issue07-Feb-2026, 7:47 pm
AwardPending
Quantity
76
Bid Type
Two Packet Bid
Tender Overview
Bharat Sanchar Nigam Limited (BSNL) Department of Telecommunications in JALGAON, MAHARASHTRA 424101 invites bids for Comprehensive Annual Maintenance Services for Precision Air Conditioners. Estimated contract value is ₹6,747,523.00 with an EMD of ₹134,950.00. The scope centers on preventive maintenance, corrective service, and spares for precision AC units installed at BSNL facilities in the Jalgaon region. The procurement emphasizes supplier reliability, post-sale support, and adherence to service levels, with optional quantity/duration adjustments up to 25% or 50% at contract issuance. The tender requires OEM authorization, dedicated service lines, and a formal escalation matrix.
Technical Specifications & Requirements
- Product/Service: Comprehensive Annual Maintenance for Precision Air Conditioners (CAM for PAC).
- Estimated Value: ₹6,747,523.00; EMD: ₹134,950.00.
- Delivery/Support Scope: Preventive maintenance, on-site repairs, and replacement of wear components; dedicated toll-free support line; escalation contact matrix.
- Eligibility Signals: OEM authorization if submitting via distributor; bank instrument options for EMD (DD or Fixed Deposit Receipt) with re-endorsement for release; non-liability for assignment/sub-contract without BSNL consent.
- Contract Flexibility: Quantity/duration can flex up to 25%-50% as per option clauses.
Terms, Conditions & Eligibility
- EMD/Payment: ₹134,950; EMD payment via DD payable to AO CASH PGMTD BSNL, Mumbai or FDR; hardcopy submission within 5 days post bid.
- Contractual Liabilities: Bidder remains jointly liable with assignee/sub-contractor; no sub-contract without prior BSNL consent.
- Compliance: Upload all required certificates; lack of documents may lead to rejection; ensure service support structure (dedicated line and escalation matrix).
- Financial Standing: Bidder must not be under liquidation or court receivership; provide undertaking.
- Option Clauses: Accept revised contract quantity/duration as per 25-50% changes.
Key Specifications
-
- Product/Service: Comprehensive Annual Maintenance for Precision Air Conditioners (PAC)
-
- Estimated Value: ₹6,747,523.00; EMD: ₹134,950.00
-
- Delivery/Support Scope: Preventive maintenance, on-site service, component replacement as required
-
- Service Features: Dedicated toll-free support line; escalation matrix; OEM authorization if applicable
-
- Flexibility Clauses: Quantity/duration adjustments up to 25% or 50% at contract issue and execution
-
- Documentation: Upload required certificates; EMD via DD or FDR; hardcopy within 5 days of bid end/open
-
- Liability: Bidder remains jointly liable with assignee/sub-contractor for contract fulfillment
-
- Sub-contracting: Prohibited without prior BSNL consent
Terms & Conditions
-
EMD amount and payment method with DD/FDR submission
-
OEM authorization requirement for distributors/service providers
-
Option to adjust contract quantity/duration by up to 25–50%
-
Dedicated service support line and escalation matrix
-
Non-assignment and non-sub-contracting without BSNL consent
-
Financial standing and anti-liquidity integrity verification
Important Clauses
Payment Terms
EMD of ₹134,950; Payment terms linked to delivery milestones; EMD via DD or FDR with BSNL endorsement; hardcopy to be delivered within 5 days of bid end/open.
Delivery Schedule
On-site preventive maintenance and repairs as per PAC requirements; escalation matrix to be provided; service levels to be defined in contract.
Penalties/Liquidated Damages
LD provisions to be in line with BSNL standard terms; specifics to be detailed in the bid document/ATC.
Bidder Eligibility
-
No current liquidation or court receivership status
-
Authorized OEM authorization if bidding via distributor
-
Proven AMC experience for Precision Air Conditioners or similar critical PAC equipment
Documents 7
GeM-Bidding-8950764.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for PAC maintenance (similar projects)
4
Audited financial statements or financial viability proof
5
EMD submission document (DD or approved EMD-FDR) and scanned copy
6
OEM authorization / manufacturer's certificate if bidding through an authorised distributor
7
Technical bid documents and certificates proving compliance with tender terms
8
Escalation matrix and dedicated service contact details
9
Any additional certificates as per ATC/Corrigendum
Frequently Asked Questions
Key insights about MAHARASHTRA tender market
How to bid in the BSNL PAC AMC tender in Jalgaon Maharashtra 2026
Bidders must submit GST, PAN, experience proofs, financials, and EMD ₹134,950 via DD or FDR; include OEM authorization and escalation matrix; ensure dedicated service line and joint-liability clauses are acknowledged; freight and installation terms follow BSNL ATC.
What documents are required for BSNL PAC maintenance bid in Jalgaon
Required docs include GST certificate, PAN, experience certificates for PAC maintenance, audited financials, EMD proof (DD/FDR), OEM authorization, technical bid certificates, and escalation matrix; ensure hardcopy EMD delivered within 5 days post bid end/open.
What are the eligibility criteria for BSNL PAC AMC contract 2026
Eligibility includes no liquidation status, demonstrable AMC experience for PAC or similar equipment, ability to provide OEM authorization if bidding via distributor, and readiness to comply with BSNL terms on assignment, sub-contracting, and service escalation.
What is the EMD amount and payment method for the PAC bid
EMD is ₹134,950; payment can be made via Demand Draft payable to AO CASH PGMTD BSNL Mumbai or through FDR; submit scanned proof with bid and deliver the hardcopy within 5 days of bid end/open.
What is the contract quantity/duration adjustment in this BSNL tender
The buyer may adjust contract quantity or duration up to 25% at issuance and up to 50% after issuance; bidders must accept revised quantities/durations within those limits.
What are the service support requirements for BSNL PAC AMC
Bidder must provide a dedicated toll-free service line, an escalation matrix with contact numbers, and on-site maintenance capable of preventive, corrective, and component replacement under PAC AMC scope.
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Documents 7
GeM-Bidding-8950764.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS