Customized AMC/CMC for Pre-owned Products - 9400C25A49 Annual Maintenance Contract of TEM; 9400C25A
Research & Development Centre (materials Department)
FARIDABAD, HARYANA
Posted:
11 November 2025
Closed:
25 November 2025
GEM
GEM
Indian Oil Corporation Limited Research & Development Centre Faridabad AMC for 9400C25A66 Distributed Control System 2025
Progress
Issue18-Dec-2025, 5:48 pm
Corrigendum25-Dec-2025
AwardPending
Quantity
1
Bid Type
Single Packet Bid
Key Highlights
- • Specific product: 9400C25A66 Distributed Control System AMC
- • Cadence: 8 planned quarterly visits + up to 12 emergency visits
- • Location: Faridabad, Haryana for IOC R&D Centre
- • Status: AMC/CMC for pre-owned equipment with NIT-referenced ATC terms
- • No BOQ or estimated value disclosed; seek clarifications
- • EMD amount and payment terms not disclosed in available data
Categories
10
Tender Overview
Organization: Indian Oil Corporation Limited – Research & Development Centre (materials Department), located in Faridabad, Haryana. Procurement scope covers Customized AMC/CMC for Pre-owned Products specifically for the 9400C25A66 Distributed Control System. The contract contemplates 8 planned visits on a quarterly basis with a maximum of 12 emergency visits on demand. No BOQ items are listed and no start/end dates or estimated value are provided. This procurement focuses on ongoing maintenance for a pre-owned control system, highlighting service continuity and rapid response to faults.
- Product/Service: AMC/CMC for Distributed Control System (DCS) – model/identifier 9400C25A66
- Location: Faridabad, Haryana 121001
- Scope: Routine preventive maintenance visits (8 planned, quarterly) plus emergency support (up to 12 visits on demand)
- Unique aspect: Maintenance of a pre-owned DCS with a structured visit cadence
- Bid context: Buyer added terms reference NIT; no explicit value or EMD details available
Technical Specifications & Requirements
- Product/Service: AMC/CMC for Pre-owned DCS (9400C25A66)
- Service cadence: 8 planned visits per year (quarterly) and up to 12 emergency visits as required
- Standards/Compliance: Not specified in available data; bidder to verify with procuring organization
- Delivery/Response: On-demand emergency response; exact response time not provided
- Location specificity: Service provision at IOC R&D Centre facilities in Faridabad; on-site maintenance likely required
- Experience: No explicit experience criteria published in data; bidders should prepare evidence of DCS AMC capabilities
Terms, Conditions & Eligibility
- EMD: Not disclosed in current data
- Delivery terms: Annual maintenance with quarterly planned visits and on-demand emergency visits
- Documentation: Terms indicate “Refer NIT” for ATC clauses; bidders must comply with buyer terms
- Warranty/Support: Not specified; bidders should seek clarification on warranty/SLAs
- Eligibility: No explicit criteria published; expect requirements typical for IOC procurement (corporate identity, GST, experience in DCS AMC)
- Payment terms: Not stated; confirm project-specific terms during bid submission
Key Specifications
-
Product/Service: AMC/CMC for Pre-owned 9400C25A66 DCS
-
Cadence: 8 planned visits per year (quarterly)
-
Emergency visits: up to 12 on-demand
-
Location: IOC R&D Centre facilities, Faridabad
-
Standards/Compliance: not specified; verify during bid clarifications
-
Warranty/Support: not specified; confirm SLAs and response times
Terms & Conditions
-
EMD amount not disclosed; bidders should seek NIT details
-
Delivery: annual AMC with planned quarterly visits and emergency support
-
Documents: GST, PAN, experience, financials, OEM authorizations as applicable
Important Clauses
Payment Terms
Not specified in current data; verify during bid submission and according to NIT
Delivery Schedule
8 planned visits annually (quarterly) + 12 emergency visits as needed; exact dates to be defined in contract
Penalties/Liquidated Damages
No LD details provided; bidder should obtain SLAs and penalties during clarification
Bidder Eligibility
-
Experience in DCS AMC/CMC for pre-owned systems
-
Financial stability evidenced by recent statements
-
Ability to provide on-site maintenance at IOC R&D Centre, Faridabad
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - 9400C25A66 AMC of Distributed Control System; 9400C25A66 AMC of Distributed Control System; Annual Maintenance Contract (AMC); 8 planned visits on quarterly basis with max 12 emergency visits on demand basi..
Authority Records
MINISTRY OF PETROLEUM AND NATURAL GASINDIAN OIL CORPORATION LIMITEDRESEARCH AND DEVELOPMENT CENTRE
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Documents 6
GeM-Bidding-8731503.pdf
Main Document
Other Documents
OTHER
Payment Terms & Condition
PAYMENT
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Tender Results
Loading results...
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates in DCS AMC/CMC maintenance
4
Financial statements or turnover proof for last 2-3 years
5
EMD/Security deposit documents (as specified by NIT/ATC)
6
Technical bid documents and OEM authorizations (if required)
7
Any ISI/ISO certifications or vendor credentials relevant to DCS maintenance
Corrigendum Updates
1 Update
#1
25-Dec-2025 Update
Extended Deadline
01-Jan-2026, 6:00 pm
Opening Date
01-Jan-2026, 6:30 pm
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | EMERSON PROCESS MANAGEMENT (INDIA) PRIVATE LIMITED Under PMA | Item Categories : Customized AMC/CMC for Pre-owned Products - 9400C25A66 AMC of Distributed Control System; 9400C25A6 |
Frequently Asked Questions
Key insights about HARYANA tender market
How to bid for DCS AMC tender in Faridabad 2025?
Bidders must submit GST, PAN, experience certificates, and financials, plus EM D as per NIT. Provide OEM authorizations if required and demonstrate DCS AMC capabilities for pre-owned 9400C25A66. Ensure compliance with NIT ATC clauses and IOC procurement terms; await clarification on EMD and SLAs.
What documents are required for the DCS AMC bid in Haryana?
Prepare GST certificate, PAN card, company financial statements, experience certificates for DCS maintenance, EM D/ security deposit documents, technical bid, and OEM authorization letters if applicable. These should align with buyer terms and the NIT reference.
What are the technical requirements for 9400C25A66 DCS AMC?
Technical scope centers on AMC/CMC for a pre-owned 9400C25A66 Distributed Control System. Exact hardware model maintenance, planned quarterly visits (8 per year) and up to 12 emergency visits must be covered, with on-site response; confirm response times and SLAs with IOC.
When is the delivery/completion window for the DCS AMC?
The tender specifies an annual AMC with a cadence of 8 planned quarterly visits and up to 12 on-demand emergencies. Precise start date and contract duration will be defined in the NIT and contract; bidders should seek clarification from IOC during bid stage.
What are payment terms for IOC DCS AMC procurement in Faridabad?
Payment terms are not published in data; bidders should obtain contract-specific terms during clarification. Typical frameworks include milestone-based payments upon completion of scheduled maintenance and emergency response milestones, subject to SLAs and acceptance.
What is the EMD for the Faridabad DCS AMC bid?
EMD details are not disclosed in the available information. Bidders must verify the EMD amount and mode (DD/online) from the NIT/NIT addendum and ensure the EMD submission accompanies the technical bid.
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Documents 6
GeM-Bidding-8731503.pdf
Main Document
Other Documents
OTHER
Payment Terms & Condition
PAYMENT
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS