Indian Institute Of Management Renewal of OEMs Comprehensive Support for Avaya IPPBX Servers Tiruchirappalli Tamil Nadu 2026
Bid Publish Date
21-Mar-2026, 12:14 pm
Bid End Date
14-Apr-2026, 1:00 pm
Location
Progress
Quantity
1
Bid Type
Single Packet Bid
Categories
1
Tender Overview
The Indian Institute Of Management (IIM) Tiruchirappalli, Department of Higher Education, seeks renewal of OEM’s comprehensive support and warranty licenses for Avaya IPPBX Servers (02 Nos). The procurement location is Tiruchirappalli, Tamil Nadu 620001, and the initiative covers renewal of existing licenses and ongoing OEM support. The contract includes provisions for adaptively handling order quantities, up to a 25% fluctuation, with delivery timelines linked to the original schedule. A data sheet and OEM authorization are required, ensuring alignment with current configurations and serviceability. The opportunity is defined by standard GST handling guidance and vendor credibility checks, reflecting a controlled renewal of critical communications infrastructure.
Technical Specifications & Requirements
- Product/Service: Renewal of OEM comprehensive support and warranty licenses for Avaya IPPBX Servers (02 units).
- Data Sheet: Mandatory data sheet upload with bid; technical parameters must match product specifications to avoid rejection.
- OEM Authorization: Submit Manufacturer Authorization/Certificate detailing OEM details (name, designation, address, email, phone).
- Service Centers: Must have functional service centers in the state of the consignee location (Tamil Nadu) for carry-in warranty, or confirm on-site warranty applicability.
- GST Invoicing: Invoice must be raised in the consignee name with GSTIN; provide GST portal GST payment confirmation screenshots.
- Import Rules: If applicable, imported products require a registered Indian office for after-sales support.
- Compliance: Data sheet and product parameters must be consistent; mismatches may lead to bid rejection.
- Delivery/Terms: Option clause permits up to 25% quantity variation; delivery period aligns with original delivery schedule with possible extensions as defined.
Terms, Conditions & Eligibility
- GST Handling: Bidder to verify GST; reimbursement as per actuals or applicable rates, capped by quoted GST percentage.
- Financial Standing: Bidder must not be in liquidation or bankruptcy; provide a signed undertaking.
- Data Sheet: Upload product data sheet; ensure alignment with offered specifications.
- OEM Authorization: Required if bidding through authorized distributors; include complete OEM contact details.
- Invoice Details: Invoice must be in consignee name with GSTIN; include GST portal payment confirmation.
- Service Availability: Functional service center in Tamil Nadu; for carry-in warranty, or confirm on-site warranty terms.
- Export/Imports: If imported, provide Indian registered office for after-sales support.
- Delivery & Penalties: Follow original delivery period; option-driven quantities may extend timelines within policy.
Key Specifications
-
Product/service names: OEM comprehensive support and warranty licenses
-
Quantities: 2 units (Avaya IPPBX Servers)
-
Estimated value: Not specified
-
Standards: Not specified in tender data
-
Certifications: OEM authorization required; service center presence in Tamil Nadu
-
Delivery: Follow original delivery period with option for 25% quantity variations
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Warranty/Support: Renewal of OEM licenses and support period details to be aligned with OEM terms
-
Testing/Quality: Data sheet must match offered parameters; mismatches may cause rejection
Terms & Conditions
-
Option Clause: supplier may increase/decrease quantity up to 25% at contract rates
-
GST: bidder bears GST applicability; reimbursement as per actuals or applicable rates
-
OEM Authorization: mandatory for distributors; include full OEM contact details
-
Service Centers: must have a functional center in Tamil Nadu for carry-in warranty
-
Invoicing: GSTIN of consignee; GST portal payment confirmation required
Important Clauses
Payment Terms
GST-compliant invoicing; reimbursement terms per actuals or quoted GST rate; invoice in consignee name with GSTIN
Delivery Schedule
Delivery period aligned with original delivery order; option quantity adjustments may extend delivery time using defined formula
Penalties/Liquidated Damages
Not explicitly stated; governed by GeM terms and contractor performance clauses tied to delivery and service maintenance
Bidder Eligibility
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Not under liquidation, court receivership, or bankruptcy
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Authorized to renew OEM support for Avaya IPPBX servers or holding OEM authorizations
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Functional service center presence in Tamil Nadu or ability to establish immediately
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Renewal of OEM’ s Comprehensive Support and Warranty Licenses for Avaya IPPBX Servers (02 Nos) & Con
Authority Records
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Documents 4
GeM-Bidding-9149990.pdf
Main Document
Technical Specification/Buyer Specification Document
TECHNICAL
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST certificate of bidder
PAN card
Experience certificates in OEM renewals or IP-PBX maintenance
Financial statements (latest audited/management accounts)
EMD/Security deposit documentation (if applicable)
Data Sheet of Avaya IPPBX Servers and renewal licenses
Manufacturer Authorization/OEM authorization certificate
Proof of service centers in Tamil Nadu
GST invoice templates and GST portal payment confirmation screenshots
Evidence of Indian registered office for after-sales support (if imported/authorized)
Corrigendum Updates
1 Update Update
Extended Deadline
14-Apr-2026, 1:00 pm
Opening Date
14-Apr-2026, 1:30 pm
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | BLACK BOX LIMITED Under PMA | Item Categories : Renewal of OEM’ s Comprehensive Support and Warranty Licenses for Avaya IPPBX Servers (02 Nos) & |
Frequently Asked Questions
Key insights about TAMIL NADU tender market
How to bid for Avaya IPPBX renewal in Tiruchirappalli Tamil Nadu 2026
Bidders must submit a data sheet, OEM authorization, GST-compliant invoice details, and proof of service centers in Tamil Nadu. Ensure the data sheet matches the Avaya IPPBX renewal licenses offered and include complete OEM contact information. The bidder should also acknowledge the option clause allowing up to 25% quantity variation.
What documents are required for OEM renewal of Avaya IPPBX in Tamil Nadu
Required documents include GST certificate, PAN, financial statements, experience certificates for similar renewal projects, data sheet for Avaya IPPBX servers, OEM authorization, proof of service centers in Tamil Nadu, and GST invoice payment confirmation screenshots from the GST portal.
What are the delivery terms for Avaya IPPBX renewal contract in Tiruchirappalli
Delivery must align with the original delivery period; an option to increase quantity by up to 25% is allowed with the same contracted rates. If exercised, the extension calculation follows (additional quantity ÷ original quantity) × original delivery period, minimum 30 days.
Which certifications or authorizations are required for renewal bid
A valid OEM authorization certificate is required for authorized distributors; include OEM details (name, designation, address, email, phone). Imported products require an Indian registered office for after-sales support. Service centers in Tamil Nadu are mandatory for carry-in warranty.
What are the GST considerations for the Avaya renewal tender
Bidder must verify GST applicability; GST reimbursement will be as per actuals or the quoted rate, whichever is lower, up to the quoted GST percentage. Invoice must be GST-compliant and submitted with GST portal payment proof.
How to verify data sheet alignment for Avaya IPPBX renewal
Upload the product data sheet with bid; buyers will compare technical parameters against the offered licenses. Any unexplained mismatch can lead to rejection; ensure license scope, version, and service terms match OEM documentation precisely.
What if service centers are not yet established in Tamil Nadu
If a center is not present at bidding, the bidder/OEM must pledge to establish a functional service center in Tamil Nadu or confirm on-site warranty terms as applicable to carry-in pricing and service response times.
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Documents 4
GeM-Bidding-9149990.pdf
Main Document
Technical Specification/Buyer Specification Document
TECHNICAL
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS