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The Indian Navy, Department of Military Affairs, seeks a Custom Bid for Services in ERNAKULAM, KERALA 682001, with an EMD of ₹110,581. The contract supports possible scope/duration adjustments up to 50% at issue and post-issuance, including lump-sum service contracts. Delivery/installation is required at NAVAL BASE KOCHI, Kerala 682004, per attached SOW/ATC. Bidders must demonstrate financial standing and upload required certificates; escalation matrix for service support is mandatory. This tender emphasizes flexibility in quantity and duration while ensuring compliance with bid attachments and service expectations.
Product/Service: Custom Bid for Services as per SOW/ATC
EMD: ₹110,581
Delivery location: NAVAL BASE KOCHI, Kerala 682004
Escalation Matrix: mandatory for service support
Contract flexibility: up to 50% variation in quantity/duration
50% variation in quantity or duration allowed at contract issue and after
Delivery address and installation scope limited to NAVAL BASE KOCHI
Submit all bid certificates and OEM authorizations; non-submission leads to rejection
EMD amount of ₹110,581; payment terms as per bid/ATC; ensure compliance with supplier terms and SLA
Delivery/installation at NAVAL BASE KOCHI, per SOW/ATC; schedule to be defined in contract
Liability limitations noted in ATC; penalties to be specified in SLA and contract documents
Not under liquidation, court receivership, or bankruptcy
Ability to deliver at NAVAL BASE KOCHI, Kerala
Submit OEM authorization where required and meet all certificates stated in bid docs
Quantity
1
Similar Category
Storage Services (Basic)
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Min. Avg. Annual Turnover
11
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
Yes (Mediation clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 mediation clause should not be routinely included in contracts and pre- litigation mediation can be taken up without any such clause also
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Custom Bid for Services - As per Scope of work
Advisory Bank
Bank Of Baroda
ePBG Percentage
5%
ePBG Duration (Months)
62
Delivery Locations
1
Delivery Cities
Ernakulam
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Ernakulam | Ernakulam | - | - | Project / Lumpsum Based | - | - |
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Main Document
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ATC
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar service contracts
Audited financial statements or financial suitability documents
EMD submission proof (₹110,581) as per terms
Technical bid documents and compliance certificates
OEM/Authorized dealer authorizations (if applicable)
Bidder undertaking of non-liquidation/non-bankruptcy
Key insights about KERALA tender market
To bid, ensure you submit the EMD of ₹110,581, provide GST and PAN, attach experience certificates, financial statements, and Technical bid documents, and include OEM authorizations if required. Review SOW/ATC attachments for scope and provide the Escalation Matrix for service support. Delivery term is to NAVAL BASE KOCHI.
Required documents include GST certificate, PAN, experience certificates for similar work, financial statements, EMD proof of ₹110,581, technical compliance certificates, OEM authorizations, and an undertaking on non-liquidation status. Ensure submission as per bid document and ATC to avoid rejection.
Delivery/installation must occur at NAVAL BASE KOCHI, Kerala 682004 as per SOW/ATC. The contract allows up to 50% variation in quantity or duration. An Escalation Matrix for service support must be provided, ensuring timely post-sale responses and service coverage.
EMD is ₹110,581. Submit through the prescribed mode in the bid document (DD/online as applicable). Attach EMD proof with the bid. The EMD underscores bidder commitment and enables eligibility for technical evaluation.
The buyer may increase or decrease contract quantity or duration by up to 50% at contract issue; post-issuance, variations remain capped at 50%. For lumpsum-based services, scope/value can rise by 50% with the service provider's consent, impacting pricing and delivery timelines.
Submit required certificates per the bid documents and ATC; OEM authorizations may be required for specific services. The SLA and SOW attachments define service levels; ensure compliance with all certification and documentation requirements to avoid rejection.
Include an Escalation Matrix with telephone numbers for service support as part of the bid submission. Ensure it reflects availability times and contact points for both technical and administrative escalation to align with Navy expectations.
The scope is defined in the attached SOW and ATC documents; since no BOQ is provided, bidders must rely on these documents to outline service deliverables, installation requirements (if any), and performance expectations, along with a detailed SLA and related compliance.