Customized AMC/CMC for Pre-owned Products - Defibrilliter; --; Annual Maintenance Contract (AMC); N
Directorate Of Medical Education And Research
SATARA, MAHARASHTRA
Bid Publish Date
01-Jan-2026, 6:50 pm
Bid End Date
21-Jan-2026, 7:00 pm
Value
₹2,09,338
Location
Progress
Quantity
12
Bid Type
Two Packet Bid
The opportunity is issued by the Directorate Of Medical Education And Training (Uttar Pradesh) for a Customized AMC/CMC for Pre-owned Medical Equipment package, with an estimated value of ₹209,338. Procured items include donor blood collection monitor, tube sealer XS1010, various refrigerators (BBR 600G, DF-40U, DF40U300L, DF-80U, DF80U), br360 platelet agitator with incubator Pi200, Plasma thawing bath PB100, and Cryobath CB1. The scope targets maintenance and after-sales support for these pre-owned devices. A unique aspect is the pre-owned nature of the equipment with service continuity requirements. Bidder must anticipate minor quantity/duration revisions up to 25% per the option clause. The tender requires a local service presence within the consignee state and provides a dedicated toll-free service channel. Location details are associated with Uttar Pradesh, India.
Product/service names: pre-owned donor blood collection monitor, tube sealer XS1010, refrigerators (BBR 600G, DF-40U, DF40U300L, DF-80U, DF80U), br360 platelet agitator with incubator Pi200, plasma thawing bath PB100, cryobath CB1
Estimated value: ₹209,338
Delivery/installation: not explicitly specified; expect AMC/CMC maintenance across listed devices
Standards/quality: not specified; bidders should propose standard AMC terms suitable for pre-owned equipment
Experience: prior AMC/CMC for medical devices and service capability within Uttar Pradesh
25% quantity or duration adjustment allowed at contract issue and after award
State-based service provider office with documentary evidence required
Dedicated toll-free service support must be provided by bidder/OEM
No explicit payment terms provided; bidders should align with standard government AMC/CMC payment practices and milestone-based payments
No explicit delivery schedule; bidders should propose feasible service activation timelines and response times within Uttar Pradesh
No penalties specified; bidders should anticipate standard SLAs for service uptime and response times
Experience in providing AMC/CMC for medical equipment, preferably pre-owned devices
GST registration and PAN card validity
Demonstrated service presence in Uttar Pradesh with verifiable documentation
Directorate Of Medical Education And Research
SATARA, MAHARASHTRA
N/a
WEST DELHI, DELHI
Eastern Railway
NORTH 24 PARGANAS, WEST BENGAL
Directorate Of Medical Education And Training
JALAUN, UTTAR PRADESH
Indian Air Force
BETUL, MADHYA PRADESH
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC/CMC of medical equipment
Financial statements (last 2–3 years) demonstrating financial stability
Proof of EMD/Security deposit as per tender norms (amount to be clarified)
Technical bid documents outlining service capabilities
OEM authorizations or certifications for listed equipment (if applicable)
Any state-specific regulatory approvals for service providers
Company profile and contact details for service presence in Uttar Pradesh
Key insights about UTTAR PRADESH tender market
Bid submission requires vendor eligibility evidence, state-based service capability, and a plan for AMC/CMC across listed devices. Include a dedicated toll-free support plan and confirm the 25% quantity/duration adjustment allowance. Ensure GST, PAN, experience certificates, and financial statements are available for the UP procurement.
Submit GST certificate, PAN card, 2–3 years of financials, relevant experience certificates for AMC/CMC on medical devices, OEM authorizations if applicable, and proof of service presence in Uttar Pradesh. Include technical bid detailing service capabilities and response times.
The bidder must establish a state-based service office in Uttar Pradesh and provide a dedicated toll-free support line. Maintain uptime commitments and responsive diagnostic/repair services for listed devices, with documented SLAs and escalation procedures.
The tender indicates general government procurement timelines; bidders should await official bid invitation and deadline notices from the Directorate Of Medical Education And Training for Uttar Pradesh and ensure timely submission of all required documents.
Although not specified, bidders should align with ISI/ISO quality practices where applicable, provide OEM authorizations for listed devices, and propose maintenance procedures compliant with government AMC norms for pre-owned medical gear.
The buyer allows up to 25% variation in contract quantity or duration at issue and post-award. Bidders should price accordingly with scalable service coverage and flexible staffing to accommodate potential increases or reductions.
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SCOPE_OF_WORK
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GEM_GENERAL_TERMS_AND_CONDITIONS