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GEM

Open Tender for Annual Maintenance service-SIP based IPPBX - SIP Server/Exchange/IPPBX; Matrix; OEM Authorised Serv in JAMMU, JAMMU & KASHMIR

Bid Publish Date

13-Jan-2025, 12:34 pm

Bid End Date

18-Jan-2025, 11:00 am

Progress

Issue13-Jan-2025, 12:34 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Categories 2

Public procurement opportunity for Indian Army Annual Maintenance service-SIP based IPPBX - SIP Server/Exchange/IPPBX; Matrix; OEM Authorised Service Provider in JAMMU, JAMMU & KASHMIR. Quantity: 1 issued by. Submission Deadline: 18-01-2025 11: 00: 00. View full details and respond.

Documents 5

GeM-Bidding-7346796.pdf

Main Document

Asset Details and its Distribution across the consignee /user locations:1736312741.pdf

Referenced Document

Buyer uploaded ATC document Click here to view the file .

Referenced Document

File Attachment Click here to view the file .

Referenced Document

attached categories, trials are allowed as per approved procurement policy of the buyer nodal Ministries)

Referenced Document

Past Similar Tenders (Historical Results)

5 found

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Nhpc Limited

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Closed: 2 December 2024
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Indian Army

AGRA, UTTAR PRADESH

Posted: 28 February 2025
Closed: 10 March 2025
GEM

Annual Maintenance service-SIP based IPPBX - SIP based IPPBX; NEC; OEM Authorised Service Provider

Nmdc Limited

HYDERABAD, TELANGANA

Posted: 4 August 2025
Closed: 18 August 2025
GEM

Annual Maintenance service-SIP based IPPBX - SIP based IPPBX; PROGILITY (SIEMENS); OEM Authorised S

State Bank Of India (sbi)

MUMBAI, MAHARASHTRA

Posted: 7 March 2025
Closed: 14 March 2025
GEM

Annual Maintenance service-SIP based IPPBX - SIP based IPPBX; Matrix; Neither OEM nor ASP

N/a

LUCKNOW, UTTAR PRADESH

Posted: 28 August 2025
Closed: 15 September 2025
GEM

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate

5

Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

6

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Reverse Auction Results Final Prices

These are the final prices after the reverse auction event. Prices may be lower than initial bids.

Rank Seller Final Price Item
L1N.K SHARMA CONTRACTOR SARTHAL KISHTWAR   Under PMA Winner ₹95,000Item Categories : Annual Maintenance service-SIP based IPPBX - SIP Server/Exchange/IPPBX; Matrix; OEM Authorised Serv
L2M/S TRIANGLES CONSTRUCTION AND COMMUNICATIONS   Under PMA₹1,00,000Item Categories : Annual Maintenance service-SIP based IPPBX - SIP Server/Exchange/IPPBX; Matrix; OEM Authorised Serv

🎉 L1 Winner

N.K SHARMA CONTRACTOR SARTHAL KISHTWAR   Under PMA

Final Price: ₹95,000

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

What are the eligibility requirements for **GEM/2025/B/5793210**?

The eligibility requirements include being a legally registered entity, having relevant experience in maintenance services for SIP-based communication systems, and submitting necessary financial documents showcasing adequate turnover. Additionally, OEM Authorization is necessary to participate.

What certificates are required to participate in this tender?

Participants must provide several essential certificates including the OEM Authorization Certificate, Experience Criteria documentation, and proof of Bidder Turnover, ensuring compliance with the eligibility criteria outlined in the tender.

How can potential bidders register for this tender?

To register for this tender, interested bidders should follow the registration process available in the tender's official portal by submitting requisite documents outlined in the tender documentation, which must include their credentials and previous experiences.

What formats are acceptable for document submission?

Accepted document formats generally include PDF and other digital formats that ensure easy access and clarity. Bidders should refer to the tender guidelines to confirm specific submission formats.

What are the technical specifications required for participation?

Technical specifications necessitate that bidders demonstrate experience with SIP-based IPPBX systems, provide a comprehensive service plan, and meet industry quality standards set forth by the Department of Military Affairs.

What quality standards must be adhered to?

Participating bidders must comply with established quality standards that align with industry practices related to telecommunications maintenance and service provision, ensuring efficient operation of SIP-based systems.

Are there any compliance requirements for this tender?

Yes, bidders must adhere to specific compliance requirements that may include regulatory measures pertaining to the functioning of communication systems as well as any guidelines set by the Ministry of Defence.

What criteria will be used for testing?

Testing criteria involve evaluating the functionality and efficiency of the maintained SIP-based systems through regular assessments, ensuring all requirements and service standards are consistently met.

What details are available regarding the Earnest Money Deposit (EMD)?

The Earnest Money Deposit (EMD) serves as a commitment assurance from the bidders, with specific amounts and terms detailed in the tender documentation. Participants should ensure they are aware of the deposit amount and submission methods.

What are the performance security requirements?

Performance security may be required from the winning bidder to guarantee service completion according to specifications. Details regarding the percentage and terms will be specified in the tender documentation.

How will payment terms be structured?

Payment terms will typically be defined in accordance with service milestones or project completion, requiring adherence to the budgetary constraints outlined during the tender proposal.

How will price evaluation considerations affect bid selection?

Price evaluation considerations aim to identify the most cost-effective solutions among technically proficient bidders, establishing a balanced approach towards value optimization and quality assurance.

What methods are acceptable for submission?

Documents should be submitted electronically via the designated portal, adhering to stipulated guidelines for submission methods to ensure timely and correct processing of bids.

What key timelines should bidders be aware of?

Bidders must pay attention to crucial timelines including submission deadlines, bid opening dates, and the validity period of offers, which may alter in accordance with tender lifecycle changes.

How does the evaluation and selection process work?

The selection process includes evaluation based on technical qualifications and financial assessments, ensuring a thorough analysis that prioritizes both competence and affordability in services offered.

How will results be communicated to bidders?

Notification of results will typically be communicated through official correspondence as outlined in the tender document, ensuring transparency and prompt updates to all participating bidders.

What benefits do Micro, Small, and Medium Enterprises (MSEs) receive through this tender?

MSEs are entitled to exemptions concerning certain experience criteria, facilitating greater access to participation and offering a level of support that promotes inclusivity within the tendering process.

Are there provisions for startups interested in this tender?

Yes, provisions for startups are included in this tender, aimed at encouraging new entrants to compete by offering specific concessions related to experience requirements.

How does the tender comply with 'Make in India' policies?

This tender encourages local manufacturing and services, aligning with 'Make in India' policies that promote domestic production and support for local firms in government procurement initiatives.

What local content and procurement rules must be followed?

Bidders must comply with established local content and procurement rules outlined in the tender documentation, emphasizing the importance of sourcing materials and services from local manufacturers where feasible.