State Bank Of India Security Equipment Tender 2025 for Fixed Asset Categories in India with 25% Quantity Flexibility and Service Centre Requirements

Tender Overview

The opportunity is issued by State Bank Of India under the Department Of Financial Services for procurement of fixed assets across five categories, with an estimated value of ₹7,000,000. The BOQ lists 5 items, though explicit item details are not disclosed. The tender includes an option clause allowing a ±25% quantity adjustment at contract awarding and during the currency of the contract at the same rates. Delivery timelines hinge on the last date of the original delivery order, with minimum additional time of 30 days. Acknowledged commitments include dedicated service support and a requirement to establish a state-wise service centre if not existing. This procurement emphasizes post-sale service capability and flexible delivery planning to accommodate changing quantities. The SBI procurement aims to secure compliant suppliers capable of nationwide service and timely deployment of fixed assets. This tender highlights the need for reliable backup support, clear escalation processes, and a responsive warranty framework.

Technical Specifications & Requirements

• No product-level specifications are published in the excerpt; bidders must rely on generic fixed asset procurement expectations and seller capability.
• Mandatory service infrastructure clauses include: dedicated toll-free service line, functional Service Centre in the consignee’s state, or establishment within 30 days of award; documentary evidence required for center activation.
• Support mechanics require an Escalation Matrix with telephone contacts; on-site or carry-in warranty applicability is dictated by warranty type.
• The option clause governs quantity changes up to 25% during and after the initial contract period, computed as (increased quantity ÷ original quantity) × original delivery period, minimum 30 days.
• Payment and delivery mechanics are tied to original delivery schedules and extended delivery considerations; bidders must align with these terms.

Terms, Conditions & Eligibility

• EMD: amount not disclosed in the tender data; verify during bid submission.
• Delivery terms: delivery period begins after final original delivery order; additional time formula applies with minimum 30 days.
• Service obligation: dedicated/ toll-free support line; service centre presence or establishment within 30 days post award.
• Post-award commitments: escalation matrix and defined service coverage in each consignee location.
• Bidder requirements: comply with option clause, provide evidence of functional service capability, and ensure ongoing support infrastructure.