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Department of Posts Samsung Mobile & Accessories Tender Kolkata 2026 - ISI/AAA/TRTL Style Standards 2026

Bid Publish Date

25-May-2026, 2:53 pm

Bid End Date

15-Jun-2026, 3:00 pm

Value

₹30,00,000

Progress

Issue25-May-2026, 2:53 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

467

Category

Samsung Mobile Phone A07 5G

Bid Type

Two Packet Bid

Key Highlights

  • Mandatory local support presence with a fully functional Kolkata-based technical team
  • Minimum annual turnover requirement: ₹10 lakhs (CA-certified)
  • 25% quantity variation option and extended delivery period mechanics
  • Mandatory on-site service capability and hands-on experience with current devices
  • Pre-bid service record verification by Board of Officers
  • OEM authorization and brand-specific familiarity emphasized
  • Dedicated service escalation matrix and toll-free support line required
  • Delivery terms tied to original delivery period with minimum 30 days

Categories 5

Tender Overview

The opportunity is issued by the Department Of Posts for a bundle of Samsung mobile devices and accessories in Kolkata, West Bengal. Procurement covers the Samsung Galaxy A07 5G phone, Original Samsung 25 W adapter, 4‑port USB hub, WiFi dongle 300 Mbps, and Mobile phone cover with screenguard. Estimated value: ₹3,000,000. The contract includes a flexible quantity clause allowing up to 25% variation in order quantity and extended delivery time proportional to added quantities. A robust local presence is required in Kolkata, with on-site service readiness. This tender emphasizes brand proficiency, after-sales service, and strict delivery terms to support user-site operations.

Technical Specifications & Requirements

  • Product categories: Samsung mobile devices and OEM accessories (A07 5G, 25 W charger), USB expansion hub, WiFi dongle, mobile cover, screen protector.
  • Delivery & quantity flexibility: option clause to increase quantity up to 25%; delivery period recalculated as (additional quantity/original quantity) × original delivery period with a 30-day minimum.
  • Service & support: dedicated toll-free service line; escalation matrix required; on-site support in Kolkata; permanent technical team presence mandatory.
  • Compliance context: bidders must demonstrate familiarity with brand and installed systems; OEM authorizations and prior hands-on experience with current devices are valued.

Terms, Conditions & Eligibility

  • EMD: not specified in the tender.
  • Turnover: minimum ₹10 lakhs annual average certified by a Chartered Accountant.
  • Local presence: fully functional technical service team stationed in Kolkata; remote support alone not acceptable.
  • Site verification: mandatory service record inspection by an official board prior to bid acceptance.
  • On-site arrangements: bidders must arrange technical, logistical, and manpower support at user site for maintenance and re-installation.
  • BOQ & items: 5 total items; no quantity details provided; ensure readiness for on-site deployment and support.

Key Specifications

  • Samsung Galaxy A07 5G mobile phone

  • Original Samsung 25 W adapter

  • 4‑port USB hub

  • WiFi dongle with 300 Mbps capability

  • Mobile phone cover and screen guard combo

  • 25% quantity variation clause and calculated delivery extension

  • Kolkata-based on-site service team requirement

  • Escalation matrix and toll-free service line

Terms & Conditions

  • 25% quantity increase/decrease allowed at contract award and during currency with proportional delivery time

  • Minimum ₹10 lakhs annual turnover with CA-certified financials

  • Permanent Kolkata service team and mandatory on-site maintenance arrangements

  • Mandatory pre-bid service record verification by board of officers

  • OEM authorization and brand-specific experience required

Important Clauses

Payment Terms

Not specified in provided terms; ensure clarity on payment milestones per delivery and acceptance

Delivery Schedule

Delivery period calculated from last date of original delivery order; extended period applies if option clause is exercised

Penalties/Liquidated Damages

Not detailed in ATC; bidders should seek LD terms during final agreement

Bidder Eligibility

  • Kolkata-based or clearly established local service capability

  • Prior hands-on experience with Samsung devices and accessories

  • CA-certified turnover ≥ ₹10 lakhs

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Samsung Mobile Phone A07 5G , Original Samsung Adapter 25 W , 4 way USB HUB , Wifi Dongle 300 mbps , Mobile Phone Cover and Screenguard Combo

Authority Records

MINISTRY OF COMMUNICATIONSPOSTS DEPARTMENT
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Documents 4

GeM-Bidding-9376471.pdf

Main Document

BOQ Document

BOQ

BOQ Document

BOQ

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Bill of Quantities (BOQ) 5 Items Sign in for GEM prices

#1

Samsung Mobile Phone A07 5G

6 gb RAM 128 GB

146 pieces Delivery: 15 days
#2

Original Samsung Adapter 25 W

25W

146 pieces Delivery: 15 days
#3

4 way USB HUB

1.5 mtr wire Good Brand

22 pieces Delivery: 15 days
#4

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Good Brand

7 pieces Delivery: 15 days
#5

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Samsung A07

146 pieces Delivery: 15 days

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar Samsung device deployments

4

Financial statements (CA-certified) demonstrating ₹10 lakhs turnover

5

EMD/Security deposit documentation (if applicable)

6

Technical bid submission documents demonstrating device familiarity

7

OEM authorizations for Samsung devices and accessories

8

On-site service capability declarations and escalation matrices

Frequently Asked Questions

How to bid for Samsung devices tender in Kolkata 2026?

Bidders must submit GST, PAN, CA-certified turnover proof, and experience certificates. Include OEM authorizations for Samsung devices, technical compliance, and on-site Kolkata service capability. The tender allows up to 25% quantity variation with proportional delivery; ensure escalation matrix and toll-free support details are provided.

What documents are required for the Department Of Posts procurement in Kolkata?

Required documents include GST certificate, PAN, CA-certified turnover statement, experience certificates for similar deployments, OEM authorization letters, financial statements, and technical bid documents. Also provide on-site service capability, escalation matrix, and bid acceptance proof after mandatory service record checks.

What are the technical specs for Samsung A07 5G tender in Kolkata?

Specific device details not listed; bidders should demonstrate familiarity with Samsung Galaxy A07 5G and related accessories (25 W adapter, USB hub, WiFi dongle 300 Mbps, screen protector). Emphasize OEM compliance, brand experience, and readiness for on-site maintenance and installation support.

When is delivery expected after order for Kolkata Department of Posts tender?

Delivery timing follows the original delivery period with an option to extend if quantity increases. The formula is (additional quantity/original quantity) × original delivery period, with a minimum of 30 days. The period can extend up to the original delivery duration.

What is the minimum turnover required for eligibility in this bid?

Bidders must show a minimum average annual turnover of ₹10 lakhs, validated by a Chartered Accountant. If not provided, the bid may be deemed non-responsive and rejected, so include the CA-certified statements with your bid.

What kind of on-site support is mandated for this tender?

A fully functional technical team must be permanently stationed in Kolkata; remote-only support is not acceptable. Bidder must demonstrate hands-on experience with installed devices and provide an escalation matrix and toll-free support line.

Are OEM authorizations mandatory for submission in this procurement?

Yes. Bidders must provide OEM authorizations for Samsung devices and accessories, confirming brand-specific capabilities, service commitments, and warranty accountability aligned with the Department Of Posts requirements.

What happens if the pre-bid service record verification finds discrepancies?

Any shortfall or unsatisfactory service standard found during mandatory verification can lead to outright rejection at the buyer’s sole discretion; bidders should ensure complete service history and performance records are verifiable.

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