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Indian Bank Online UPS 10 KVA with Battery IS 16242 Tender Bhagalpur Bihar 2026

Bid Publish Date

22-Oct-2026, 5:16 pm

Bid End Date

12-Nov-2026, 5:00 pm

EMD

₹95,000

Progress

Issue22-Oct-2026, 5:16 pm
AwardPending

Tender Overview

Indian Bank invites bids for an Online UPS (10 KVA) with Battery conforming to IS 16242 (Part 1). Estimated value not disclosed; EMD ₹95,000 is required. Location: Bhagalpur, Bihar 812001. Category focuses on UPS supply with serviceability standards and OEM support. The contract allows up to 25% quantity variation at contract rates and specifies extended delivery timelines based on the option clause. The procurement emphasizes post-sale service support, dedicated helplines, and strict warranty rectification timelines, highlighting the need for reliable, IS 16242 compliant power protection equipment.

Technical Specifications & Requirements

  • Product: Online UPS 10 KVA with Battery aligned to IS 16242 (Part 1) requirements
  • Delivery & Installation: Delivery period linked to original delivery date; extended period applicable when option clause exercised; minimum extension logic defined to ensure timely supply
  • Warranty & Penalty: Warranty service target: rectification within 4 days of defect notification; penalty at 0.5% per week of unit price; cumulative penalties capped at 10% of total contract value; potential recovery from PBG or via alternate sourcing at seller cost
  • Support: Dedicated toll-free service number and escalation matrix required from bidder/OEM; ongoing service commitments essential
  • Past Experience: Acceptable proofs include contract copies, client execution certificates, or equivalent third-party documentation

Terms, Conditions & Eligibility

  • EMD: ₹95,000 (as per tender terms)
  • Quantity Variation: Purchaser may increase/decrease up to 25% of bid/contract quantity; delivery periods adjusted accordingly
  • Delivery Timeline: Calculations tie to original delivery period; extended period derived from increased quantity and original timeframe with minimum 30 days
  • Warranty & Service: Timely servicing within 4 days; penalties and recovery mechanisms clearly defined; service levels govern post-warranty remedies
  • Documentation: Must provide GST, PAN, experience proof, financial statements, OEM authorizations, and technical bid documents as part of submission
  • Eligibility & Experience: Demonstrated past experience through contract/invoice certificates or client-issued execution notes; reserves right to verify using listed proofs

Key Specifications

  • Product/service: Online UPS 10 KVA with battery

  • Standard: IS 16242 (Part 1) compliance

  • EMD: ₹95,000

  • Delivery: as per original delivery period with option-based extension

  • Warranty/Service: 4-day target for defect rectification; penalties 0.5%/week up to 10% of contract value

  • Support: dedicated toll-free number and escalation matrix

Terms & Conditions

  • EMD of ₹95,000 and IS 16242 compliance are mandatory

  • Quantity may vary by up to 25% during contract and extended period

  • Penalty regime: 0.5% per week, max 10% of contract value

Important Clauses

Payment Terms

Not specified in data; assume standard government norms applying after delivery and acceptance

Delivery Schedule

Delivery period begins from the last date of original delivery order; extended time calculated as (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days

Penalties/Liquidated Damages

0.5% of unit price per week for delays beyond 4 days rectification; cumulative cap 10% of total contract value; possible engagement of alternate supplier at risk/cost of seller

Bidder Eligibility

  • Proven experience supplying UPS equipment or similar power protection systems

  • IS 16242 compliance capability and OEM authorization

  • Financial viability evidenced by financial statements

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Tender Data

Bid Details

Quantity

26

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

RA Qualification Rule

H1-Highest Priced Bid Elimination

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Purchase Preference

Yes

MII Preference Band

L1+20%

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

15

OEM Avg. Turnover

120

Past Performance

80 %

Warranty Period

4 days

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Online UPS (?10 KVA) With Battery Conforming To IS 16242 (Part 1) (Q2)

Advisory Bank

State Bank of India

ePBG Percentage

3%

ePBG Duration (Months)

39

Payment Timelines

Payments shall be made to the Seller within 30 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Pre-Bid & Qualification

Pre-Bid Date

26-10-2026 11:00:00

Pre-Bid Venue

INDIAN BANK ZONAL OFFICE BHAGALPUR RADHA RANI SINHA ROAD NEAR NAVYOG VIDYALAYA BHAGALPUR, BHAGALPUR-812001

Delivery Details

Max Delivery Days

15

Delivery Locations

1

Delivery Cities

Bhagalpur

Delivery Pincodes

812001

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Kumar Anand Vardhan812001,DEVDOOT COMPLEX,FIRST FLOOR,15, RADHA RANI SINHA ROAD ,BHAGALPUR-812001,BIHAR RADHA RANI SINHA ROAD NEAR NAVYOG VIDYALAYA BHAGALPURBhagalpurBihar8120012615-

Authority Records

MINISTRY OF FINANCEFINANCIAL SERVICES DEPARTMENT

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Documents 3

GeM-Bidding-10049500.pdf

Main Document

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

Indian Bank

Office Name

Corporateoffice

Grievance Contact

[email protected]

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Past experience proofs: contract copies with invoices or execution certificates

4

Financial statements for the last two financial years

5

EMD submission receipt (₹95,000) via demand draft or online payment

6

Technical bid documents demonstrating IS 16242 compliance

7

OEM authorization or authorized distributor certificate

8

Service support details: dedicated helpline and escalation matrix

9

Any other documents specified by bidder in T&C (if applicable)

Frequently Asked Questions

Key insights about BIHAR tender market

What documents are required for the UPS tender in Bhagalpur?

Bidders must submit GST registration, PAN, past experience proofs (contracts/invoices or client certificates), financial statements, EMD ₹95,000, OEM authorization, technical bid demonstrating IS 16242 compliance, and service/support details including an escalation matrix and toll-free contact.

How is the 25% quantity variation handled for this UPS bid?

The purchaser may increase or decrease the bid quantity up to 25% at contract time and during the currency of the contract at contracted rates. Delivery period adjusts using the formula: (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum 30 days.

What is the penalty for delayed UPS service during warranty?

If defect rectification is not completed within 4 days, a penalty of 0.5% of the unit price applies per week, up to a cumulative cap of 10% of total contract value; after which the buyer may procure from alternate sources at seller’s risk and cost.

What standards must the UPS conform to for this procurement?

The UPS must conform to IS 16242 (Part 1); bidders should provide proof of compliance or certification with this standard in the technical bid and ensure battery integration meets the standard’s requirements.

When is the required EMD submission for this bid?

The tender requires an EMD of ₹95,000; submission can be via online payment or demand draft as specified in the terms and conditions; ensure the EMD is valid for the bid validity period.

What qualifies as past experience for this UPS contract?

Acceptable proofs include contract copies with invoices and bidder self-certification, client execution certificates, or alternate documents such as third-party inspection releases showing successful UPS/PSU installations or similar power protection projects.

What are the service support requirements for bidders?

Bidders must provide a dedicated toll-free service line and a documented escalation matrix with contact numbers to ensure timely service response and remote diagnostics, aligning with the buyer’s warranty obligations and uptime expectations.

What city and organization is this UPS tender associated with?

This tender is associated with Indian Bank under the Department of Financial Services for Bhagalpur, Bihar 812001; it targets IS 16242 compliant 10 KVA online UPS with battery supply and ongoing support within the specified contract terms.

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