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Indian Bank invites bids for an Online UPS (10 KVA) with Battery conforming to IS 16242 (Part 1). Estimated value not disclosed; EMD ₹95,000 is required. Location: Bhagalpur, Bihar 812001. Category focuses on UPS supply with serviceability standards and OEM support. The contract allows up to 25% quantity variation at contract rates and specifies extended delivery timelines based on the option clause. The procurement emphasizes post-sale service support, dedicated helplines, and strict warranty rectification timelines, highlighting the need for reliable, IS 16242 compliant power protection equipment.
Product/service: Online UPS 10 KVA with battery
Standard: IS 16242 (Part 1) compliance
EMD: ₹95,000
Delivery: as per original delivery period with option-based extension
Warranty/Service: 4-day target for defect rectification; penalties 0.5%/week up to 10% of contract value
Support: dedicated toll-free number and escalation matrix
EMD of ₹95,000 and IS 16242 compliance are mandatory
Quantity may vary by up to 25% during contract and extended period
Penalty regime: 0.5% per week, max 10% of contract value
Not specified in data; assume standard government norms applying after delivery and acceptance
Delivery period begins from the last date of original delivery order; extended time calculated as (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days
0.5% of unit price per week for delays beyond 4 days rectification; cumulative cap 10% of total contract value; possible engagement of alternate supplier at risk/cost of seller
Proven experience supplying UPS equipment or similar power protection systems
IS 16242 compliance capability and OEM authorization
Financial viability evidenced by financial statements
Quantity
26
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
Yes
MII Purchase Preference
Yes
MII Preference Band
L1+20%
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
15
OEM Avg. Turnover
120
Past Performance
80 %
Warranty Period
4 days
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Online UPS (?10 KVA) With Battery Conforming To IS 16242 (Part 1) (Q2)
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
39
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Pre-Bid Date
26-10-2026 11:00:00
Pre-Bid Venue
INDIAN BANK ZONAL OFFICE BHAGALPUR RADHA RANI SINHA ROAD NEAR NAVYOG VIDYALAYA BHAGALPUR, BHAGALPUR-812001
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Bhagalpur
Delivery Pincodes
812001
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Kumar Anand Vardhan | 812001,DEVDOOT COMPLEX,FIRST FLOOR,15, RADHA RANI SINHA ROAD ,BHAGALPUR-812001,BIHAR RADHA RANI SINHA ROAD NEAR NAVYOG VIDYALAYA BHAGALPUR | Bhagalpur | Bihar | 812001 | 26 | 15 | - |
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Main Document
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Past experience proofs: contract copies with invoices or execution certificates
Financial statements for the last two financial years
EMD submission receipt (₹95,000) via demand draft or online payment
Technical bid documents demonstrating IS 16242 compliance
OEM authorization or authorized distributor certificate
Service support details: dedicated helpline and escalation matrix
Any other documents specified by bidder in T&C (if applicable)
Key insights about BIHAR tender market
Bidders must submit GST registration, PAN, past experience proofs (contracts/invoices or client certificates), financial statements, EMD ₹95,000, OEM authorization, technical bid demonstrating IS 16242 compliance, and service/support details including an escalation matrix and toll-free contact.
The purchaser may increase or decrease the bid quantity up to 25% at contract time and during the currency of the contract at contracted rates. Delivery period adjusts using the formula: (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum 30 days.
If defect rectification is not completed within 4 days, a penalty of 0.5% of the unit price applies per week, up to a cumulative cap of 10% of total contract value; after which the buyer may procure from alternate sources at seller’s risk and cost.
The UPS must conform to IS 16242 (Part 1); bidders should provide proof of compliance or certification with this standard in the technical bid and ensure battery integration meets the standard’s requirements.
The tender requires an EMD of ₹95,000; submission can be via online payment or demand draft as specified in the terms and conditions; ensure the EMD is valid for the bid validity period.
Acceptable proofs include contract copies with invoices and bidder self-certification, client execution certificates, or alternate documents such as third-party inspection releases showing successful UPS/PSU installations or similar power protection projects.
Bidders must provide a dedicated toll-free service line and a documented escalation matrix with contact numbers to ensure timely service response and remote diagnostics, aligning with the buyer’s warranty obligations and uptime expectations.
This tender is associated with Indian Bank under the Department of Financial Services for Bhagalpur, Bihar 812001; it targets IS 16242 compliant 10 KVA online UPS with battery supply and ongoing support within the specified contract terms.