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Assam University Water Purification System Maintenance Tender Karbi Anglong 2026 - RO/UV IS 550 765000

Bid Publish Date

11-Nov-2026, 12:21 pm

Bid End Date

23-Nov-2026, 1:00 pm

Value

₹7,65,000

Progress

Issue11-Nov-2026, 12:21 pm
AwardPending

Tender Overview

Organization: Assam University (Department Of Higher Education) solicits maintenance services for Water Purification and Conditioning System (Version 2), covering Potable Water Purification via Reverse Osmosis or UV methods. Estimated value: ₹765,000. Location: Karbi Anglong, Assam 782441. Scope focuses on basic servicing and preventive maintenance across water purification equipment, with potential scope variation up to 25% of contract quantity/duration. Emphasis on on-site service capability within the consignee’s state and dedicated support accessibility. Key differentiators include mandatory local service presence and a formal escalation/toll-free support mechanism. This tender targets service providers capable of sustaining continuous potable water treatment performance under government procurement standards.

Technical Specifications & Requirements

  • Product/service category: Annual Maintenance Services for Water Purification and Conditioning System (Version 2) for RO/UV based units.
  • Delivery/response expectations: Service presence within state; dedicated toll-free number; escalation matrix for service support.
  • Service scope: Basic servicing for water purifier and conditioning system; likely includes routine checks, sanitation, filter changes, and performance verification.
  • Standards/Compliance: Not explicitly specified in data; bidders should demonstrate capability to maintain potable water systems and comply with general government service terms and conditions.
  • Contract flexibility: Price/quantity/duration may be adjusted up to 25% by buyer with consent; lump-sum service contracts may see scope/value changes under same cap.
  • Documentation readiness: Provision of service support infrastructure, including local office presence and contact channels, is required.

Terms, Conditions & Eligibility

  • EMD/Security: Not explicitly stated in data; bidders should prepare standard EMD/Security documentation per government tender guidelines.
  • Experience/turnover: No specific years/turnover listed; bidders should demonstrate capability to maintain water purification systems in an educational/government setting.
  • Delivery timeline: Not specified; terms indicate ongoing annual maintenance with possible scope variation.
  • Payment terms: Not defined in data; standard government practice suggests milestone-based or monthly maintenance payments upon service delivery.
  • Documents to submit: GST registration, PAN card, prior experience certificates, financial statements, EMD documents, and OEM authorizations or service certifications as applicable to water treatment equipment.
  • Warranty/CMC: Not detailed; bidders should propose support commitments and response times as per service-level expectations.
  • Support requirements: Office for service provider must be located in the consignee state; dedicated toll-free number and escalation matrix are mandatory.

Key Specifications

  • Product/Service: Annual Maintenance for Water Purification and Conditioning System (Version 2) using RO or UV

  • Estimated value: ₹765,000

  • Location: Karbi Anglong, Assam 782441

  • Contract flexibility: up to 25% quantity or duration variation

  • Service requirements: basic servicing, preventive maintenance, and on-site support

  • Support accessibility: dedicated toll-free number and escalation matrix

Terms & Conditions

  • 25% scope/duration variation by buyer with consent

  • Local Assam office requirement for service provider

  • Dedicated toll-free support line and escalation matrix required

Important Clauses

Payment Terms

Not explicitly specified; bidders should align with standard government service contracts, with milestones or monthly payments upon service fulfillment and acceptance.

Delivery Schedule

Not specified; tender implies ongoing annual maintenance with potential scope adjustments up to 25%.

Penalties/Liquidated Damages

Not specified; bidders should anticipate standard service-level penalties for delayed response or non-performance as per government norms.

Bidder Eligibility

  • Local Assam-based service presence or ability to establish within consignee state

  • Experience maintaining RO/UV potable water purification systems

  • Capability to provide dedicated toll-free service line and escalation contact matrix

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Tender Data

Bid Details

Quantity

20

Bid Type

Two Packet Bid

Bid Validity

30 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Experience Required

2 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - Potable Water Purification System Reverse Osmosis Or UV Based; 5 to 7; PACKAGE-5 : Water purifier and conditioning system maintenance involving basic servicing, ..

Delivery Details

Delivery Locations

1

Delivery Cities

Karbi Anglong

Delivery Pincodes

782462

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Mukrang Terang782462,Assam University, Diphu Campus 7th Mile, Lumding Road Diphu Dist: Karbi AnglongKarbi AnglongAssam78246220--

Authority Records

MINISTRY OF EDUCATIONHIGHER EDUCATION DEPARTMENT

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Documents 4

GeM-Bidding-10152667.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

Assam University

Office Name

Northeast788011

Grievance Contact

[email protected]

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar water purification maintenance

4

Financial statements (last 1-2 years)

5

EMD deposit proof (as per tender norms)

6

Technical bid submission documents

7

OEM authorizations / authorized service provider letters

8

Proof of local office presence in Assam (state of consignee)

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for water purification maintenance tender in Karbi Anglong?

Bidders should prepare GST, PAN, experience certificates, financials, EMD proof, technical bid, and OEM authorizations. Demonstrate capability with RO/UV potable water systems and local Assam service presence; ensure toll-free support and escalation matrix are in place before submission.

What documents are required for Assam University water system tender?

Submit GST registration, PAN card, previous maintenance experience certificates for RO/UV systems, financial statements for last 2 years, EMD evidence, technical bid, OEM authorization, and proof of local service office in Assam to satisfy eligibility criteria.

What is the estimated contract value for the water purifier tender in Assam?

The estimated value is ₹765,000 for annual maintenance of the potable water purification system (Version 2), covering RO/UV based units; contract may adjust up to 25% per the option clause.

What are the service support requirements for bidders in Assam?

Bidders must establish a local Assam service office or prove capacity to operate within the state, plus provide a dedicated toll-free service line and a formal escalation matrix for rapid issue resolution.

What delivery/response expectations exist for water system maintenance?

The tender implies ongoing annual maintenance with basic servicing; exact response times aren’t specified, but local service presence and escalation procedures are mandatory to ensure timely support.

Which standards or certifications are required for water treatment maintenance?

While explicit IS standards aren’t listed, bidders should demonstrate capability to maintain RO/UV potable systems in line with general government service contracts and include OEM authorizations where applicable.

How does the 25% variation clause affect contract scope?

The buyer may increase or decrease contract quantity or duration by up to 25% at contract issuance and during execution, with consent from the service provider for lumpsum-type contracts.

What is the expected payment structure for this maintenance tender?

Payment terms aren’t specified; bidders should propose milestone-based or monthly payments linked to service delivery, subject to acceptance by Assam University and standard government procurement practices.

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