Indian Army Repair Services Tender Baramulla Jammu & Kashmir 9001 ISO BIS Certificates 2026

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for repairing and servicing a set of deployed devices including MFD Canon (Regd No 2FC14156), HP LaserJet Printer (Regd No SPFBJ 22431), HP All-in-One PC (Regd No 3CQ13509MJ), 1 KVA UPS (Regd No 2308001024), and HP Monitor (Regd No CNC6420UJZ) at Baramulla, Jammu & Kashmir 193101. Scope includes Repairing/maintenance with installation, testing, and commissioning as part of the bid price. Bidder must meet ISO 9001 certification, supply material test certificates, BIS/type tests, and OEM authorizations when applicable. The buyer reserves a 25% quantity variation and extended delivery timelines with defined minimums and penalties. This procurement emphasizes timely after-sales service and conformity to specified standards.

Technical Specifications & Requirements

• Product/service: Repairing of MFD Canon, HP LaserJet Printer, HP All-in-One PC, 1 KVA UPS, and HP Monitor; on-site/off-site repair options may be implied by scope.
• Certifications: ISO 9001 (bidder or OEM), BIS licence, type/test certificates, OEM authorizations as per product specs.
• Quality/Documentation: Material Test Certificate to accompany supply; lab testing outcomes by buyer will determine acceptance; warranty service within 3 days of defect notification; penalties of 0.5% of unit price per week for delays up to a cap of 10% of total contract value; PBG may be forfeited to cover penalties.
• Delivery/Execution: Scope includes Supply, Installation, Testing, and Commissioning; option clause allows up to 25% quantity variation during contract and currency; delivery period adjustments follow a defined formula with minimum 30 days when increasing quantity.
• Additional terms: Ensure timely servicing during warranty; non-compliance may lead to rejection.

Terms, Conditions & Eligibility

• EMD: Not specified in available data; bidders must comply with standard EMD/security deposit according to AtC and bid document.
• Delivery: Delivery period adjustable via option clause; extended time calculation with a minimum of 30 days.
• Payment: Not detailed; typical government terms apply per contract, with penalty for delays.
• Documents: Upload ISO 9001 certification, BIS/type/test certificates, material test certificates, OEM authorizations; ensure all cited certificates are included with bid.
• Warranty/Penalties: 3-day service/rectification window; 0.5% weekly penalty; cumulated 10% cap; potential sourcing from alternate vendors at seller’s cost if unmet.
• Scope: Supply, Installation, Testing, Commissioning included in bid price; conformity to product specifications and supplier qualifications required.