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South East Central Railway SUV Cab & Taxi Hiring Tender Raipur Chhattisgarh 2026 - 2400 km x 320 hours, 24x7 Local Service

Bid Publish Date

14-Aug-2026, 6:38 pm

Bid End Date

07-Sep-2026, 7:00 pm

EMD

₹27,840

Value

₹13,91,902

Progress

Issue14-Aug-2026, 6:38 pm
AwardPending

Tender Overview

South East Central Railway (SECR) invites bids for Monthly Basis Cab & Taxi Hiring Services for an SUV with a scope of 2400 km x 320 hours and Local 24x7 service in RAIPUR, CHHATTISGARH (492001). Estimated contract value is ₹1,391,902 with an EMD of ₹27,840. The project emphasizes a flexible scope up to 25% variation at contract issuance and potential adjustments later. Bidders must ensure dedicated service support, including a toll-free line and an escalation matrix. The payment model requires the service provider to pay salaries first, with reimbursement to follow along with statutory documents. FDR-based EMD submission is allowed, with specific endorsement requirements. Past experience can be demonstrated via contracts, execution certificates, or third-party notes. The BOQ shows no itemized quantities. This tender targets professional taxi operators capable of sustained, around-the-clock local mobility for railway staff and operations.

Technical Specifications & Requirements

  • Service category: Monthly Basis Cab & Taxi Hiring Services – SUV
  • Coverage: 2400 km, 320 hours; Local 24x7 operation
  • Location: RAIPUR, CHHATTISGARH 492001
  • EMD: ₹27,840; Estimated value: ₹1,391,902
  • Variation clause: Buyer may adjust quantity/duration by up to 25%; post-issuance variation also capped at 25%
  • Service & Support: Dedicated toll-free number and escalation matrix required
  • EMD submission: FDR-based option allowed with bank endorsements; hard copy to be delivered within 5 days of bid end/open
  • Past experience: Acceptable via contract copies, client execution certificates, or third-party notes
  • Salary payment clause: Service provider to pay staff first and claim reimbursement with statutory documents
  • BOQ: No items listed; signaling a turnkey service contract rather than consumables

Terms, Conditions & Eligibility

  • EMD details: ₹27,840; alternative submission via FDR in the name of A/C PFA/SECR/BILASPUR with withdrawal conditions
  • Payment terms: Salaries paid by contractor first; reimbursement from SECR along with PF/ESIC and bank statements
  • Variation clause: Up to 25% increase/decrease in quantity or duration; consent required for value adjustments in lumpsum contracts
  • Past experience proof: Contract copy with invoices and bidder self-certification or client execution certificate acceptable
  • Support requirements: Dedicated toll-free service line; escalation matrix for service issues
  • Submission documents: GST, PAN, experience certificates, financial statements, EMD/FDR proof, tech compliance, OEM authorizations where applicable
  • Delivery window and performance penalties, if any, are to be specified in the final contract
  • No BOQ items; focus on service delivery capability and ongoing operational support

Key Specifications

  • Service category: Monthly basis cab & taxi hiring for SUV

  • Distance and time scope: 2400 km x 320 hours

  • Service window: Local 24x7 availability

  • Location/Coverage: RAIPUR, CHHATTISGARH 492001

  • EMD/Value: Estimated value ₹1,391,902; EMD ₹27,840

  • Variation risk: 25% scope adjustment (pre/post contract issuance)

  • Payment mechanics: Salaries paid by contractor first; reimbursement with statutory docs

Terms & Conditions

  • EMD submission via online or FDR with bank endorsement

  • Salary payment obligation on contractor before claiming from SECR

  • 25% variation allowance for quantity/duration changes

Important Clauses

Payment Terms

Contractor pays staff salaries first; SECR reimburses with statutory documents including PF/ESIC; FDR option allowed for EMD with bank endorsement

Delivery Schedule

Service to commence on contract award; 24x7 local cab service availability required; no fixed delivery milestones listed

Penalties/Liquidated Damages

Penalties not explicitly stated in provided terms; contract to define SLAs and LDs in final ATC

Bidder Eligibility

  • Experience in providing monthly basis cab/taxi services for SUV category

  • Demonstrated capability to operate 24x7 in Raipur region

  • Financial stability with necessary statutory registrations (GST, PF, ESIC) and banking references

Authority & Contact

Department

Indian Railways

Office Name

Hq New General Manager Secr

Grievance Contact

[email protected]

Tender Data

Bid Details

Quantity

1

Bid Type

Single Packet Bid

Bid Validity

60 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

7

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Monthly Basis Cab & Taxi Hiring Services - SUV; 2400 km x 320 hours; Local 24*7

Advisory Bank

State Bank of India

Delivery Details

Delivery Locations

1

Delivery Cities

Raipur

Delivery Pincodes

492008

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Pyar Mohammad492008,DRM Office , South East Central RailwayRaipurChhattisgarh4920081-Duration in Months for which service is required : 24

Authority Records

MINISTRY OF RAILWAYS

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 5

GeM-Bidding-9751365.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 1

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Past experience proofs (contract copies with invoices and client certifications or third-party notes)

4

Financial statements (annual reports or equivalent) for previous 3 years

5

EMD submission proof (online payment receipt or FDR endorsed copy as per Terms)

6

Technical bid submission documents confirming service capability

7

OEM authorizations or dealer/partner confirmations (if applicable)

8

Proof of dedicated toll-free service line and escalation matrix

Frequently Asked Questions

Key insights about CHHATTISGARH tender market

How to bid for SECR SUV cab tender Raipur 2026?

To bid for SECR Raipur SUV cab tender, prepare documents for EMD ₹27,840 via online or FDR as permitted, ensure GST/PAN, provide past experience proofs, and confirm 24x7 local service readiness. Include OEM authorizations if applicable and dedicated support lines. Ensure salary payment process compliance and 25% contract variation readiness.

What documents are required for SECR cab service submission in Raipur?

Submit GST certificate, PAN, 3 years financial statements, experience contracts or execution certificates, EMD or FDR proof, technical bid documents, and OEM authorizations if applicable. Provide proof of a toll-free support line and escalation matrix; deliver hard copy of FDR within 5 days of bid end date.

Which standards or certifications are demanded for SECR taxi hiring?

The tender requires standard service compliance with statutory documentation (PF/ESIC) and general supplier qualifications. While no ISO/IS specific is listed, bidders should demonstrate regulatory compliance, vehicle insurance, and experience in 24x7 mobility services for railway staff.

What is the EMD amount and acceptable submission method?

EMD is ₹27,840. Acceptable submission includes online payment or Fixed Deposit Receipt (FDR) endorsed in the name of A/C PFA/SECR/BILASPUR with withdrawal terms. Upload scanned proof with bid and deliver hard copy within five days after bid end/opening.

What are the payment terms for SECR car hire contracts in Raipur?

The contractor must pay salaries to deployed staff first, then claim reimbursement from SECR along with PF/ESIC and bank statements. This creates cash-flow planning requirements and strict documentation for wage payments post-deployment.

What is the contract quantity variation allowed in this tender?

The contract allows a variation up to 25% of quantity or duration at the time of contract issuance and post-issuance; bidders must accept revised scope and price adjustments within this limit.