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Northern Railway Thin Client Computers Tender Jammu 2026 IS 550 Compatible, On-Site OEM Warranty

Bid Publish Date

21-Apr-2026, 6:56 pm

Bid End Date

06-May-2026, 7:00 pm

EMD

₹22,450

Progress

Issue21-Apr-2026, 6:56 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

30

Bid Type

Single Packet Bid

Key Highlights

  • OEM authorization and in-India after-sales support required
  • Pre-dispatch and post-receipt inspection by nominated agency
  • EMD amount ₹22,450; PBG/FDR options via GeM GTC
  • MSE preference available if bidder is manufacturer with documentary evidence
  • On-site OEM warranty included; warranty period not specified but must be active
  • Not a BOQ-based tender; scope is supply of goods only

Categories 3

Tender Overview

Northern Railway (Indian Railways) invites a supply-only tender for configuration-heavy thin client computers to be deployed in JAMMU, JAMMU & KASHMIR (postal code 180001). The scope emphasizes fanless thin clients with configurable processors, RAM, flash/DoM memory, OS, graphics, display, and networking features. Estimated value is not disclosed; EMD is ₹22,450. Key differentiators include on-site OEM warranty, pre/post-dispatch inspection by an approved agency, and adherence to OEM authorization requirements. The procurement focuses on a robust, easily serviceable line of devices suitable for Railways’ remote deployment and maintenance by the OEM.

Technical Specifications & Requirements

  • Product: Thin Client Computers with configurable processor, chipset, RAM type/size, and OS.
  • Display: External monitor compatibility with specified display size, resolution, and display type; DVI port availability.
  • Connectivity: Wi-Fi and standard networking protocols; remote manageability and system management software.
  • Power: Thin Client power supply (Watts) and input voltage compatibility; support for on-site OEM warranty.
  • Other: On-site warranty for the OEM; pre-dispatch inspection at seller premises optional; post-receipt inspection by consignee against OEM GC/TC; mandatory OEM authorization and in-India service support.
  • Compliance: Documentation must confirm OEM authorization, imported product support in India, and TÜV/industry-standard service channels.
  • Documentation: Submit GST, PAN, experience certificates, and EMD as per T&C; ensure dedicated service numbers for support.

Terms, Conditions & Eligibility

  • EMD: ₹22,450; payment terms and PBG/FDR options as per GeM GTC.
  • Scope: Only supply of goods; no installation services required.
  • Inspection: Post-receipt inspection by consignee against OEM GC & TC; pre-dispatch optional.
  • Purchase Preference: MSE eligibility with documentary evidence; supplier must be the product manufacturer to claim preference.
  • Documentation: Required certificates and OEM authorization; dedicated service number for post-sale support.
  • Compliance: Any bidder failing to upload required documents or certificates will be rejected per ATC/ Corrigendum.

Key Specifications

    • Product category: Thin Client Computers
    • Processor: Fanless configuration
    • Chipset: Configurable as per model
    • OS: Pre-installed OS with specified number of cores and processor speed
    • RAM: Type and size (GB) specified; e.g., DDR4/DDR5 and capacity
    • Storage: Primary flash/SSD/DoM memory capacity (GB); redundant memory capacity (GB)
    • Display: Display type, size (inches), and resolution; DVI port availability
    • Networking: Wi-Fi connectivity and networking protocols
    • Management: Operating System & Management Software; remote manageability
    • Power: Power supply (Watts) and input supply specifications
    • Warranty: On-site OEM warranty duration

Terms & Conditions

  • EMD ₹22,450; payment terms as per GeM GTC with PBG option

  • Scope: Supply of goods only; no installation services

  • OEM authorization and in-India after-sales support are mandatory

Important Clauses

Payment Terms

EMD must be submitted; successful bidder may furnish PBG or FDR as security; payment terms aligned with GeM GTC

Delivery Schedule

Delivery timeline not explicitly specified; supplier to adhere to delivery and inspection terms; post-receipt inspection by consignee

Penalties/Liquidated Damages

LD applies as per GeM GTC for late delivery or non-compliance; exact rate not specified in provided data

Bidder Eligibility

  • Must be OEM or authorized distributor with valid authorization certificate

  • Demonstrate in-India after-sales service capability for thin clients

  • Submit dedicated service contact number and IT support arrangement

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Thin Client Computers (V2) (Q2)

Authority Records

MINISTRY OF RAILWAYS
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Documents 3

GeM-Bidding-9231202.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Configuration Type of Thin Client Desktop
Configuration Processor (Fanless Model) Intel, AMD, ARM Or higher
Configuration Chipset Intel, AMD, ARM Cortex A53/A55 Or higher
Configuration Operating system, Number of Core & Processor Speed Quad Core Processor with base Frequency of Min 1.10 GHz or above and Burst Frequency of min 2.40 GHz or above
Configuration Graphics Integrated
Configuration Type of RAM DDR3, DDR4 Or higher
Configuration RAM Size (GB) 4, 8, 16 Or higher
Configuration Type of usable Flash /SSD/DoM Memroy in primary slot MLC/3D-TLC SATA/mSATA/M.2/eMMC
Configuration Usable Flash/SSD/DoM Memory (GB) 32, 64, 128, 256, 512 Or higher
Configuration Type of Redundant Flash/SSD/DoM (in slot other than primary) MLC/3D-TLC SATA/mSATA/M.2/eMMC
Configuration Redundant Flash/SSD/DoM Memory (GB) 32, 64, 128, 256, 512 Or higher
Configuration Construction Vertical/Book End, Horizontal Or higher
Display/Monitor Display / Monitor Available
Display/Monitor Display Type Integrated in case of Mobile Thin Client, Discrete in case of Desktop Thin Client, Integrated in case of All-in-One Thin Client, TFT Screen, TFT/LCD/LED color monitor Or higher
Display/Monitor Display Size (Inch) 18.5, 19, 19.5, 20, 21.5, 22, 23, 23.8, 24, 25, 27, 29.8, 31.5, 34, 37.5, 42.5, 43 Or higher
Display/Monitor Display Resolution (Pixels) 800 x 600, 880 x 600, 1366 x 768, 1440 x 900, 1280 x 1024, 1600 x 900, 1680 x 1050, 1920 x 1080, 1920 x 1200, 2560 x 1600, 3440 x 1440, 3840 x 1600, 7680 x 4320 Or higher
Ports & Connectivity DVI Port (Nos) 0, 1, 2 Or higher
Ports & Connectivity Wi-Fi Connectivity 802.11a/b/g/n, 802.11ac, NA Or higher
Additional Features Compatibility Compatibility with Sybase Anywhere (ASA version 16 or above), CRIS application in C,C++ Java and Web Based Indian Language printing support, VT100/VT220/VT320 emulation support for UTS local application display
Additional Features Emulation for PRS, VT100/VT200/VT320 emulation support over RS232/LAN through telnet with PRS forms downloading feature, Answer back support (in disable mode) over telnet, ISCII 83 for printing PRS tickets, Programmable Function key should not be supported in Emulation, Support for Barcode Printing (both for 1D and 2D) through Escape Sequence in Terminal Emulation, Support for RFID Smart Card Reading as per CRIS Recruitment through Escape Sequence in Terminal Emulation, Capability of Printing both ASCII and ISCII Characters, SCII should support Printing of ISCII 83 and ISCII 88 codes ( Chart printing in Hindi as well as English), For UTS, VT100/VT200/VT320 emulation support through Telnet with Forms downloading feature, Separate login to be provided for UTS and PRS through Emulation
Additional Features Networking Protocols Support for scp, ssh, cron, TCP/IP with DNS and DHCP
Additional Features Operating System & Management Software All the drivers for peripherals like display, printer and networking components. Local terminal configuration utility, Linux LPR printing facility should be installed, Utility to monitor flash memory PE cycles/TBW, JRE version 1.6 and 1.8 or above (JRE 1.6 for SMC and JRE 1.8 or above for Modernize PRS), Document viewer plug-in for PDF printing (multiple page printing support), Latest version of freetype, ssl and pango, SAP Sybase ASA version 17 or above which shall be provided by CRIS, CRIS/UTS application (both front end and back end which shall be provided by CRIS), Master copy of the pre-installed image should be provided to CRIS on DVD/Pendrive, All the drivers for peripherals like display, printer and networking components Local terminal configuration utility, Capability to simultaneously run both UTS and PRS application with switching through Hot Keys, Capability to simultaneously run both UTS and SMC application with switching through Hot Keys, 64 bit Embedded linux with Kernel 4.x.x or above (minimum version should be 4.18.x)(here 'x' can vary). OS Size should be less than 2.0 GB on onboard/primary flash memory. (OS size includes Kernel, libraries required to run CRIS UTS Application, terminal emulation with Devanagari support, X-window Interface, Mozilla Browser etc. However, OS size excludes JRE.), Latest version of Mozilla Firefox browser available with kernel 4.x.x and with intraction with peripherals devices and option to import security certificates. Option to upgrade should be available.
Additional Features Remote Manageability Administrator should be able to do a remote installation from a central location, management of operating system, updates patches and application software of all thin clients, asset information, Administrator should be able to Remotely Control Network Setting, Power Option and Restart Option
Additional Features Security Password Protected Local Terminal Configuration, Password proteO/S should be tampered proof, Root password recovery module must be removed, TLS version 1.3 or above supported by Offered OS and browser, Upgrade option should be available
Additional Features Other Support Multi Session/Multi Host Support, Support for printing to all types of printer including Dot Matrix, Thermal printer and laser printer, Community String, Trap to be enabled : linkup, link down, cold start, SNMP community version snmpv2c, Should return attribute : Host name, Mac-Address, OS and its version, Automatic Application Startup Feature
Additional Features Printing support Bi-Directional Printing Support, ISCII Support (for Printing in Hindi), USB Printing Support
Additional Features Upgrades Browser upgrade through patch -Twice a year
Power Power Supply for Thin Client (Watts) 0.0 - 65.0 Or lower
Power Input Supply Internal SMPS/External 110-240 V or 90 - 264V, 50Hz
Warranty/Service On Site OEM Warranty(Year) 3, 4, 5 Or higher

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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar thin client supply

4

Financial statements (audited if available)

5

EMD submission document (DD/online receipt)

6

OEM authorization/authorization form with distributor details

7

Post-sale service contact details (dedicated toll-free number)

8

Manufacturer's certificate of India-based after-sales support

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to bid for thin client tender in Jammu Railway 2026?

Bidders should submit GST, PAN, experience certificates, financials, and EMD ₹22,450. Provide OEM authorization, in-India after-sales support proof, and dedicated service contact. Ensure compliance with GeM GTC, pre/post-inspection clauses, and supply-only scope.

What documents are required for Northern Railway thin client procurement in Jammu?

Required documents include GST certificate, PAN, experience certificates for similar supply, financial statements, EMD submission document, OEM authorization, and proof of India-based after-sales support, plus dedicated service contact details as per T&C.

What standards and specifications are asked for thin clients in this tender?

Specifications require fanless processor, configurable chipset, OS with cores/speed, RAM type and size, primary and redundant flash/DoM memory, display type and resolution, DVI port, Wi-Fi, remote management software, and on-site OEM warranty; ensure OEM authorization and ISI/ISO where applicable.

When is the EMD and payment terms for the Jammu thin client tender?

EMD is ₹22,450. Payment terms follow GeM GTC; successful bidders may use PBG or FDR as security. Delivery and acceptance will be subject to post-receipt inspection by consignee against OEM GC & TC.

What is the eligibility criteria for MSE preference in this tender?

MSE preference applies if the bidder is the product manufacturer; documentary evidence must be uploaded. If L-1 is non-MSE and an MSE quotes within L-1+15%, MSE may be awarded 25% of the total value.

What is the scope and inspection process for the thin client supply?

Scope is supply of goods only; post-receipt inspection is conducted by the consignee against OEM GC & TC. Pre-dispatch inspection at seller premises may occur if ATC selects that clause; otherwise, inspection occurs at consignee site.

What are the warranty requirements for the thin client bid in Jammu?

On-site OEM warranty is required; duration not specified in data. Bidders must confirm warranty terms with OEM and provide service support details and contact channels in the bid submission.

Which display and connectivity specs are mandatory for this tender?

Mandatory specs include display type, size, resolution, DVI port availability, and Wi-Fi connectivity; remote manageability and installation of OS & management software are required per the configuration category.

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