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Development Commissioner MSME Customized AMC/CMC for Pre-owned DM Water Plant Tender 2025 - Watchem Ions Engineers P Ltd

Bid Publish Date

24-Oct-2025, 4:14 pm

Bid End Date

03-Nov-2025, 5:00 pm

Value

₹45,000

Progress

Issue24-Oct-2025, 4:14 pm
Technical11-Jan-2025, 4:59 pm
Financial
AwardCompleted
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Quantity

1

Bid Type

Two Packet Bid

Categories 3

Tender Overview

The Development Commissioner (Micro, Small & Medium Enterprises) invites bids for a Customized AMC/CMC arrangement for a pre-owned DM Water Plant, with the supplier being Watchem Ions Engineers P Ltd. The procurement is an annual comprehensive maintenance contract with an estimated value of ₹45,000 and no Bill of Quantities items listed. Key differentiators include a 25% flexibility in contract quantity or duration at issue and post-award adjustments. The bid requires a dedicated toll-free service line and an established escalation matrix to ensure prompt technical support.

Technical Specifications & Requirements

  • Product/Service: Comprehensive Maintenance Contract (CMC/AMC) for a pre-owned DM Water Plant.
  • Scope: Annual maintenance and service support; no BOQ items are published.
  • Est. Value: ₹45,000 (overall contract value).
  • Variation Clause: Option clause allows up to 25% increase/decrease in quantity or duration at contract issue and post-award.
  • Support Requirements: Dedicated/toll-free service number; explicit escalation matrix for service issues.
  • Delivery/Performance: Not detailed; terms indicate annual renewal with ongoing service obligations.
  • Vendor Context: No product specifications provided; interpretation centers on AMC/CMC for existing DM Water Plant assets.

Terms & Eligibility

  • EMD/Security: Not specified in the terms; verify during bid preparation.
  • Delivery Timeline: Not specified; annual execution implied by “Annually.”
  • Support Terms: Mandatory dedicated toll-free support and an escalation matrix.
  • Price/Quantities: 25% variation rights; price adjustments to be clarified in contract.
  • Documentation: Ensure compliance with standard MSME bid practices and OEM/service credentials as applicable. Participation hinges on meeting the escalation and support commitments.

Key Specifications

    • Estimated Value: ₹45,000 (contract value)
    • Scope: AMC/CMC for pre-owned DM Water Plant
    • Variation Clause: Up to 25% change in contract quantity or duration at contract issue; post-award adjustments limited to 25%
    • Service Requirements: Dedicated toll-free service number; escalation matrix for service support
    • BOQ Items: Not available; no explicit itemized quantities

Terms & Conditions

  • Option Clause permits ±25% variation in quantity/duration at contract issue

  • Dedicated toll-free service line and escalation matrix are mandatory

  • Annual maintenance contract for a pre-owned DM Water Plant with an estimated value of ₹45,000

Important Clauses

Payment Terms

Payment terms not explicitly defined in the tender; confirm terms in the contract and invoice milestones during bid finalization

Delivery Schedule

Annual maintenance contract implied; precise service schedule to be defined in contract after award

Penalties/Liquidated Damages

No LD details provided in buyer terms; verify in contract and include response metrics for SLAs

Bidder Eligibility

  • Experience in AMC/CMC for water treatment or DM water plants

  • Ability to provide dedicated toll-free service and escalation support

  • Compliance with standard bid documentation (GST, PAN, financials) and OEM authorizations if required

Documents 7

GeM-Bidding-8508686.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Payment Terms & Condition

PAYMENT

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for AMC/CMC in DM water plant or similar utilities

4

Financial statements for the last 2-3 years

5

Any prior AMC/CMC agreements and reference letters

6

Technical bid/documents demonstrating capability to provide dedicated toll-free service

7

OEM authorizations or service partner certifications (if applicable)

8

EMD/Security deposit documents (as advised in tender terms)

Technical Results

S.No Seller Date Status
1ADVANCE MEDICAL SOLUTIONS   Under PMA01-11-2025 16:59:30Qualified
2KN INDUSTRIES   Under PMA03-11-2025 09:43:19Qualified

Financial Results

Rank Seller Price Item
L1KN INDUSTRIES   Under PMA₹43,750Item Categories : Customized AMC/CMC for Pre-owned Products - DM Water Plant; Watchem Ions Engineers P Ltd; Comprehen
L2ADVANCE MEDICAL SOLUTIONS( MSE Social Category:General )    Under PMA₹1,80,000Item Categories : Customized AMC/CMC for Pre-owned Products - DM Water Plant; Watchem Ions Engineers P Ltd; Comprehen

Frequently Asked Questions

Key insights about HIMACHAL PRADESH tender market

How to bid for a DM water plant AMC tender in MSME Delhi 2025

Bidders should prepare standard MSME bid documents (GST, PAN, financials) and demonstrate capability for AMC/CMC on pre-owned DM water plants. Include dedicated toll-free support details and an escalation matrix. Ensure readiness for a 25% variation in quantity or duration and confirm payment terms in the contract.

What documents are required for Watchem Ions DM water AMC tender

Submit GST certificate, PAN card, 2-3 years of financial statements, and at least one AMC/CMC reference for water treatment. Include service capability proofs, OEM authorizations if applicable, and any prior projects for pre-owned DM water plants to bolster credibility.

What is the variation clause for contract quantity in this tender

The bid includes an option clause allowing up to 25% variation in contract quantity or duration at the time of contract issue, with post-award changes limited to the same percentage. Bidders must accept revised scope if invoked.

What are the service support requirements for this DM water plant AMC

Bidders must provide a dedicated toll-free service line and an escalation matrix for fault resolution. Service levels and response times should be defined in the contract, with rapid escalation to senior technicians for critical failures.

When is payment expected for DM water plant AMC services

Payment terms are to be finalized in the contract; the tender notes an annual arrangement with an estimated value of ₹45,000. Confirm milestone-based payments or annual settlement, and include invoicing upon service delivery or monthly cycles as applicable.

What standards or certifications are required for the DM water plant AMC

The tender specifies no explicit standards; bidders should reference applicable water-treatment maintenance practices and, if available, OEM certifications or local regulatory compliance. Confirm IS/ISO standards or plant-specific requirements during tender clarification.

What is the estimated contract value and scope for the DM water plant

The estimated contract value is ₹45,000 for an annual AMC/CMC of a pre-owned DM water plant. The scope centers on maintenance, service support, and performance upkeep, with no BOQ items published.

What documents prove eligibility for the DM water plant tender

Submit GST and PAN, 2-3 years of financials, AMC/CMC experience proofs, reference letters, and any OEM authorizations. Ensure the included documents align with MSME bid requirements and the specialized service needs for pre-owned DM water systems.