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South East Central Railway UTS Thermal Ticket Printer Tender Raipur 30 Months Warranty 2025

Bid Publish Date

30-Dec-2025, 8:41 am

Bid End Date

20-Jan-2026, 9:00 am

Location

RAIPUR , CHHATTISGARH

Progress

Issue30-Dec-2025, 8:41 am
AwardPending
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Quantity

50

Bid Type

Single Packet Bid

Key Highlights

  • • Organization-specific procurement: South East Central Railway
  • • Product category: UTS THERMAL Ticket Printer; no BOQ items listed
  • • Inspection pathway: RITES pre-dispatch against OEM GC & TC; post-receipt inspection at consignee
  • • Warranty: 30 months from date of supply or per attached specification
  • • Location specifics: delivery to Sr.DCM Raipur, DRM complex, Raipur, CG; CG state service center requirement
  • • GST handling: reimbursement as actuals or applicable rate; invoice to consignee with GSTIN
  • • Vendor compliance: OEM authorization, dedicated service support line, and clause-by-clause Annexure-A compliance
  • • Documentation: mandatory certificates/docs per ATC and bid documents

Categories 3

QUEUING CONTROL SYSTEM TICKETING MACHINE TICKET VENDING MACHINE

Tender Overview

The South East Central Railway (Indian Railways) seeks procurement of UTS THERMAL Ticket PRINTER for Raipur, with on-site consignee delivery to Sr.DCM Raipur, DRM complex near RVH colony. The contract covers supply of thermal ticket printers with warranty terms set at 30 months from date of supply. Pre/post-dispatch inspection options include RITES against OEM GC & TC and post-receipt inspection at consignee site. The bid requires OEM authorization when applicable, GST compliance, and a dedicated service support line. The consignment must align with local CG state service centers; GST handling is per actuals with a ceiling tied to quoted rates. Delivery and warranty conditions are anchored in attached ATC clauses, and the bidder must demonstrate clause-by-clause compliance to Annexure-A technical parameters. The procurement scope emphasizes a clearly defined delivery location and post-sales support readiness.

Technical Specifications & Requirements

  • Product: UTS THERMAL Ticket Printer (no explicit technical specs published)
  • Inspection: Pre-dispatch (optional) by RITES; Post-receipt inspection at consignee site
  • Delivery Location: Sr.DCM/ Raipur, DRM complex, NEAR - RVH colony, Raipur
  • Warranty: 30 months from date of supply or as per attached specification, whichever is higher
  • Service Center: Bidder to provide details of CG state service center
  • Invoices: GSTIN of Consignee; GST invoice uploaded on GeM with GST payment screenshot
  • Documentation: OEM authorization if applicable; dedicated service support contact
  • ATC: Compliance with Annexure-A and attached technical parameters

Terms, Conditions & Eligibility

  • EMD: Not explicitly mentioned in ATC; check ATC for exact clause during bid
  • Delivery Terms: As per ATC/Annexure-A; implications for Raipur consignee delivery
  • Payment Terms: GST reimbursement as actual or applicable rate, up to quoted GST percentage
  • Warranty: 30 months from supply date
  • Certificates/Docs: Upload required certificates/documents per ATC and tender documents; OEM authorization where needed
  • Service Support: Dedicated toll-free/phone line for service
  • Inspection: Pre-dispatch and post-receipt inspection provisions as described
  • Invoice Requirements: Invoice in consignee name with consignee GSTIN
  • Taxes: GST compliance and portal submission with GST payment screenshot

Key Specifications

  • Product/service: UTS THERMAL Ticket Printer

  • Location/Delivery: Raipur, CG

  • Warranty: 30 months

  • Inspection: RITES pre-dispatch; post-receipt at consignee

  • Invoices: consignee GSTIN; GST portal payment screenshot

  • OEM authorization required where applicable

  • Annexure-A clause-by-clause compliance

Terms & Conditions

  • Key term: Warranty period of 30 months from supply date

  • Key term: Inspection by RITES or post-receipt at consignee site

  • Key term: Invoicing to consignee with GSTIN and GST portal proof

Important Clauses

Payment Terms

GST reimbursement per actuals or as per quoted GST rate; payment terms aligned with GeM invoice submission and GST portal confirmation

Delivery Schedule

Delivery to Sr.DCM Raipur as per Annexure-A; adhere to consignee terms in ATC documents

Penalties/Liquidated Damages

Penalties details not explicitly stated in available ATC; rely on standard GeM terms and ATC attachments

Bidder Eligibility

  • Experience in supplying security or ticketing hardware to Indian Railways or akin government bodies

  • Demonstrated GST registration and compliance with GST invoicing to government consignees

  • OEM authorization or official distributor status for UTS thermal printers

  • Ability to provide CG state service center or clearly documented after-sales support

Past Similar Tenders (Historical Results)

5 found

PRS Ticket Printer (Dot Matrix)

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Posted: 18 December 2024
Closed: 28 December 2024
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HYDERABAD, TELANGANA

Posted: 19 June 2025
Closed: 10 July 2025
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PRS Ticket Printer (Dot Matrix)

North Western Railway

BIKANER, RAJASTHAN

Posted: 31 January 2025
Closed: 13 February 2025
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PRS Ticket Printer (Dot Matrix)

Northern Railway

CENTRAL DELHI, DELHI

Posted: 18 January 2025
Closed: 3 February 2025
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PRS Ticket Printer (Dot Matrix)

Western Railway

MUMBAI, MAHARASHTRA

Posted: 28 April 2025
Closed: 3 June 2025
GEM

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Required Documents

1

GST registration certificate of bidder

2

PAN card of bidder

3

Experience certificates for similar supply

4

Financial statements (audited/unaudited as applicable)

5

EMD/Security deposit details if applicable

6

Technical bid documents showing compliance to Annexure-A

7

OEM authorisation or manufacturer authorization

8

Certificate of GST payment (GST portal screenshot) with GSTIN

9

Service center details for CG state

Frequently Asked Questions

Key insights about CHHATTISGARH tender market

How to bid for UTS thermal ticket printer tender in Raipur 2025?

Bidders must submit GST registration, PAN, experience certificates, financial statements, OEM authorization, and technical compliance to Annexure-A. Provide post-dispatch and pre-dispatch inspection readiness, plus a dedicated service contact. Ensure invoice to consignee with GSTIN and upload GST portal payment proof. Warranty is 30 months.

What documents are required for Raipur UTS printer bid 2025?

Required documents include GST certificate, PAN, experience certificates for similar supply, financial statements, OEM authorization, technical compliance to Annexure-A, and GST payment screenshot. Also provide service center details in CG state and bidder contact for service support.

What are the delivery and warranty terms for the Raipur tender?

Delivery to Sr.DCM Raipur, DRM complex, near RVH colony, Raipur. Warranty stipulated at 30 months from date of supply or as per attached specification. Pre/post-inspection conditions apply, with RITES as a potential inspection agency.

What inspection regime applies to the Raipur printer tender?

Pre-dispatch inspection at seller premises by RITES against OEM GC & TC is possible; post-receipt inspection occurs at consignee site before acceptance. Ensure compliance with Annexure-A technical parameters and attach relevant certificates.

Who must authorize OEM involvement for this railway printer bid?

If bidding through an authorized distributor or service provider, provide OEM authorization with full details (name, designation, address, email, phone) and submit along with bid. This ensures compliance with supplier authorization requirements.

What GST requirements exist for invoicing under this tender in Raipur?

Invoices must be raised in the consignee’s name with the consignee GSTIN; upload scanned GST invoice and GST portal payment screenshot on GeM. GST reimbursement will be actuals or the quoted rate, whichever is lower.

What is the role of RITES in this tender for Raipur?

RITES acts as the nominated inspection agency for pre-dispatch inspection against OEM GC & TC; bidders should prepare for inspection at seller premises if clause is selected and for post-receipt verification at consignee site.

What are the key eligibility criteria for the Raipur printer bid?

Eligibility includes prior experience in supplying similar hardware to government bodies, valid GST registration, financial stability, OEM authorization or authorized distributor status, and ability to establish CG-state service center as required by ATC.